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Strategic Relationship Support
2 weeks ago
MAIN JOB PURPOSE
The role of Strategic Relationship Support Support will be to
- Actively support all administrative, communication, reporting, and coordination
Manager and Consultant of Strategic Relationships.
- Support the relationship between the Strategic Partners (SP) /Strategic clients and
QUALIFICATIONS & EXPERIENCE
- A qualification in Corporate Communication / Sales / Office Administration is
- An understanding of the Selling Process / experience is required.
- Valid /appropriate driver's license
- 3+ years' experience in Support / Administration/ Public Relations role or a
- 1+ year Account management
- At least a year in a Training organisation/BBBEE advisory environment
- At least 18 months in coordinating forums and managing associated company
- Experience of producing accurate and reliable work in a busy, pressurized
DUTIES The duties include the following:
- Act as the central point of contact of the SR team.
- Keep record of the development of the evolving relationships between the SPs and
- Keep track of any outstanding issues, documents and matters of the SPs and
- Continuously resource oneself and ensure uptodate knowledge on all the Signa
- Build relationships throughout the Group with the Sales and Support
- Coordinate or assist in the population of proposals that maintains the integrity of
- Follow up and drive to completion the drafting of legal agreements and proposals as required by the team.
- Maintain an ongoing familiarity of the relationships between the SP, client and the
- Timeously deliver and follow up on all agreements required from within the Signa
from Strategic Partners, Strategic Clients, and Relationship Custodians.
- Work closely with stakeholders including, SR team, Signa Group Shared Services
- Monitor proposal content to ensure compliance to RFP requirements, evaluation
be made.
- Update all proposals and maintain uptodate record keeping of the Signa's SPs
- Ensure that the relevant folders on Google Drive are maintained with the latest
able to allocate and utilize all necessary documents
Post-Submittal Activities:
- Populate all SP, client and solution information on Bitrix.
- Inform the team timeously of missing documentation or any errors that may have
management. Content, Resource and Library management
- Collaborate with system users for optimal access and use of content and resources
Administration and Control
- Manage the flow of documents ensuring outgoing documents align to approved
- Ensure all documentation, resources and templates align to company/approved
- Support the Coordination of efforts of various stakeholders for winning
- Manage contact information inclusive of internal and external stakeholder data.
- Fully comply with workflows and procedures that will ensure the
COMPETENCIES & SKILLS
- Effectively use skills to influence positive collaboration.
- Bring about improvement and innovations to the processes to improve to improve
- Excellent writing, grammar, and spelling ability
- Excellent presentation and written/oral communication skills.
- Ability to work in a deadlineconscious, resultsdriven environment.
- Uses factual information and logic in order to draw conclusions and make recommendations.
- Deals effectively with pressure, remains focused, optimistic and persistent even under adversity.
- Completes tasks according to specified and agreed deadlines.
- Excellent interpersonal and communication skill
- Excellent organisational skills, with experience of planning own workload to meet deadlines.
- Appreciation of the need for tact and diplomacy as appropriate
- Display absolute honesty and maintain unquestionable ethical standards.
Ability to commute/relocate:
- Randburg, Gauteng: Reliably commute or planning to relocate before starting wo
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