Kza it Support/ IT Admin

2 weeks ago


Randburg, Gauteng, South Africa Krones Southern Africa (Pty) Ltd Full time
Division

  • IT / System Administration
  • Company
  • Krones Southern Africa (Pty) Ltd
  • Location
  • Randburg, South Afrika
  • Join as
  • Professionals
  • Worktime
  • Fulltime


Krones Southern Africa is located in Lanseria, Johannesburg, and is a subsidiary of Krones AG in Neutraubling Germany, a major company internationally recognized as the world leader in the design and manufacturing of high-speed equipment for the packaging and bottling industry.

Krones Southern Africa provides local engineering services for the beer and beverage industry within the Sub

  • Saharan African region. We strive to provide excellent aftersales service and support. Our goal is to ensure that our customers maintain high standards of quality and productivity.

Your tasks:

  • Complete set up of laptops and mobile phones for the Krones South staff
  • IT onboarding and induction to new employees regarding hardware and software systems at Krones
  • Troubleshoot and resolve technical issues, providing direct support to endusers to ensure optimal functionality of the locally managed IT landscape.
  • Maintain IT systems, including printers, AV, Access Control, CCTV, servers, storage, network devices, and virtualization platforms in collaboration with HQ IT.
  • Monitor and optimize system performance, ensuring high availability and reliability of all IT systems.
  • Identify the best local service providers for mobile and IT solutions.
  • Coordinate with IT services/solutions providers for desktop computing equipment and locally managed infrastructure
  • Develop and execute local IT projects, upgrades, and migrations.
  • Evaluate and recommend new technologies, tools, and best practices to optimize IT operations and support business growth in collaboration with regional IT and KAG.
  • Maintain relationships with vendors and partners, ensuring timely resolution of issues and effective procurement of hardware and software.
  • Assist with troubleshooting of network and server equipment as needed.
  • Define the IT requirements for all Krones locations in Southern Africa
  • Plan and manage the local annual IT CAPEX / OPEX budget.
  • Recommendations for upgrades to meet the requirements from KAG.
  • Manage the local requirements of mobile and IT equipment for staff.
  • Participate in the enforcement of Krones IT policies, procedures, and standards to ensure compliance with industry regulations and best practices.
  • Develop and maintain system documentation, including network diagrams, configuration details, and standard operating procedures.
  • Ensure information security and data protection measures are in place in line with ISO 27001 standards & organize awareness sessions for the endusers on a regular basis.

Your profile:

  • Minimum 5 years in an IT support role for a medium to large size company
  • Diploma/ Degree in Computer Science, Information Technology, or a related field.
  • Strong knowledge of Windows operating systems, Active Directory, and virtualization technologies
  • Handson experience with IT equipment and network infrastructure, including printers, switches, routers, firewalls, and VPNs.
  • Excellent problemsolving and troubleshooting skills, with a strong focus on customer service.
  • Strong written and verbal communication skills, with the ability to explain complex technical concepts to nontechnical stakeholders.
  • Ability to prioritize tasks
  • Ability to liaise with all levels of management and staff
  • Relevant industry certifications such as ITIL Professional, CompTIA A+, and/or Microsoft IT Support To facilitate readibility, we have decided against the simultaneous inclusion of genderspecific linguistic forms. Our invitation to tender is directed at all interested parties.

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