Assistant Conference and Events Manager 3061
2 weeks ago
We are looking to recruit an Assistant Conferencing & Events Manager who is an inspiring, empowering and results orientated leader with a passion for service excellence whilst maintaining standards and meeting or exceeding financial goals.
Key responsibilities will include:
- Facilitate the communication and implementation of deliverables and forecasted events and business.
- Consolidate and track timelines, plans and cost estimates for various events, in consultation with various team members.
- Delighting our guests by offering trendsetting and innovative ideas and outstanding service experiences.
- Review and manage the processing of quotes, contracts and function sheets to ensure quality standards.
- Assess, and manage venue inventory to evaluate event business across conferencing and event facilities and maximise revenues.
- Oversees the co-ordination and management of pre-conferencing meetings and site inspections and feeds back information to relevant stakeholders, to ensure that business leads are solidified.
- Ensure staff are trained and are able to offer world class service to our guests.
- Lead a team of people, encouraging teamwork and personal accountability and thereby promoting staff engagement and retention.
- Managing staff processes such as personal presentation, recruitment, performance and conduct.
- Managing operations through attention to detail, leading staff from the frontline and meeting guest expectations through a hands-on approach.
Requirements:
- Matric
- A relevant tertiary qualification from a recognised South African or International Educational Institution would be advantageous.
- A minimum of 3 years' experience in a similar role in a busy, high demand environment.
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