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Event and Exhibitions Operations Manager

3 months ago

Cape Town, Western Cape, South Africa dmg events Full time
Are you the go-getter we are looking for to join our fast-paced and dynamic event operations team?
dmg events is seeking a highly motivated and experienced Event Operations Manager to join our South African team.

In this multi-faceted role, you will be responsible for the planning and delivery of all operational aspects of our flagship tradeshows.

You will be directly hands-on in this role supporting the project team to deliver world-class large-scale events.
We are seeking an experienced professional with three-plus years of large tradeshow/event experience.

You should be creative and innovative, understand the processes needed to be followed, and enjoy giving the best possible service to internal and external customers.

You should also be a team player who is comfortable dealing with a varied customer-base at all levels and comfortable reporting at board-level.

Your acute attention to detail, excellent communication (written, spoken) and planning and organising skills, as well as your ability to work well under high-pressure situations, will be highly valued.

You should be self-directed, pro-active, and independent, but also recognize the need for and importance of interdependence in a team environment.


Responsibilities include:

Negotiating with and managing the relationships with suppliers (venues, AV, stand builders, contractors etc.)
Negotiating and manage trade-exchange agreements with a number of service providers for operations related elements.
Submitting supplier documentation and payments requests timeously.
Managing of the operations budgets and working through cost savings practices wherever possible.

Advising functional teams on best practices in executing and fulfilling the operations and logistics function (pre-event, onsite and post event).

Reporting to team on status of projects.
Managing any licence and statutory approval requirements for events.
Ensuring that all events comply with health and safety requirements and managing processes requirements for this.
Fulfilling sponsors and exhibitors' requirements and supporting, advising them as is needed.
Liaising with internal and external customers' requests regarding the projects and maintaining exceptional customer service levels.
Drafting exhibition floor plans (ensuring space is commercially maximised) and documentation required.
Coordinating travel for staff, VIP guests and speakers.
Ensuring event processes are followed.

Preparation of event production schedules and plans: Coordinating scheduling with suppliers and internal stakeholders to ensure that build-up and striking is seamless.
Oversight of general event safety as well, working with a H&S Advisor where necessary.
Keep up to date on the latest regulatory requirements, technologies and approaches required for the event operations function.

Application process:

Covering letter giving us context on a) Why you feel you are a good fit for this role? b) Current salary (please total CTC) c) Notice period/availability
Short resume - 3 pages max with contactable references. Please append copies of your tertiary qualification(s).

REQUIREMENTS:

At least three year's event operations experience.
SA residence/visa and ability to work. We will not be able to relocate anyone.
Unendorsed CODE 08 drivers' licence with own vehicle.
Strong knowledge of MS Office Suite, including MS Word, Outlook, and Excel.
Tertiary qualification preferable.

Excellent interpersonal skills and the ability to effectively communicate with and relate to all levels both within and outside the organization.

Excellent negotiation and relationship-building skills.
Strong attention to detail.
Experience ensuring health and safety procedures are adhered to for exhibitions.
Creative yet pragmatic lateral thinker.