Groups, Conference

2 weeks ago


Cape Town, Western Cape, South Africa Hyatt Corporation Full time

Groups, Conference & Events Co-ordinator

Summary

Do you thrive in a fast-paced environment? Hyatt Regency Cape Town is looking for a dynamic individual to join their Sales and Marketing teams as a Group, Conference & Events Coordinator. In this role, you will ensure that all group events meet the hotel's quality standards.

Key Duties and Responsibilities; but not limited to:

  • Preparing quotes, follow-up calls, and meetings with prospective clients.
  • Identifying and developing new accounts.
  • Creating action plans to achieve departmental goals.
  • Acting as a liaison between the Company and the client.
  • Planning and conducting site inspections.
  • Identifying new market opportunities.
  • Setting high performance standards.
  • Meeting with clients to ensure all requirements are discussed.
  • Drafting Group Resume and Function Sheets.
  • Conducting pre-con meetings before group arrival.
  • Preparing handover documents for operational departments.
  • Greeting clients for Groups and Events.
  • Communicating client concerns to department heads.
  • Ensuring all group accounts are settled before departure.

Qualifications

  • University Degree or Diploma in Hospitality or Tourism Management.
  • Minimum of 3 years experience in hotel Leisure sales.
  • Strong written and verbal communication skills.
  • Ability to thrive in a fast-paced environment.
  • Excellent organizational skills.
  • Self-motivated and able to work independently.
  • Computer Literate with experience in relevant software.
  • Excellent interpersonal and customer service skills.
  • Persuasive selling style.
  • Proficient in Microsoft Office.

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