Post Sales Customer Service Support
2 weeks ago
- Monitor open orders and forecast monthly invoices.
- Arrange delivery and installation of new cabinets.
- Assist customers with after-sales service related to newly installed cabinets.
- Cross border travel arrangements, acquiring the invitation letter from the client,
- Scheduling of Covid tests for technicians, acquiring a border letter from the insurance for the bakkie/truck when applicable
- Request Finance to pay the subsistence allowance for the assistants when travelling
- Arrange customer collections for orders
- All Courier arrangements for orders or deliveries (Except Exports)
- Ensure the completed service report and certificate was sent to client
- File completed order with all supporting documentation
- Reporting - forecast, updated invoicing throughout month, month end reports for Equipment and targets, operational difficulties
- Log full servicing on Reddot CRM as needed by HQ (equipment)
- Update outstanding orders excel sheet (Equipment)
- Any other task that might be required from time to time or as instructed by manager.
- Tech site access applications and completion of documents
- Arrange and Confirm accommodation, flights, and car rentals for service work (New Equipment)
Basic Salary R30,000
Medical Aid for employee and one dependant
Commission: All commissions payable pursuant to the 2024 Sales Incentive System shall be contingent upon the Group achieving its financial goals and targets for FY2024. The Company reserves the right to adjust or modify the existing commission structure, or withhold or cancel the payment of commissions altogether, based on its financial performance for FY2024.
For the Service Department including Pre-sales, Post-sales and Service Engineers;
If Service BUs T24 achieves at 80%: 1 month.
If Service BUs T24 achieves at 90%: 0.5 month.
If Service BUs T24 achieves at 100%: 0.5 month.
If Service BUs T24 achieves at 110%: 0.25 month.
If Service BUs T24 achieves at >110%: 0.25 month.
-
Customer Service
2 weeks ago
Centurion, Gauteng, South Africa Immigration Migration Full timeCustomer Service PERMANENTJHB000153SALES AND MARKETINGGauteng, Centurion**Customer Service Consultant Responsibilities for Junior Customer Service Agent Processing of Customer Orders Handling of Customer queries Excellent verbal and written communication skills Collaborating with Sales Reps, Sales Agents, and Customers daily Collaborating with various...
-
Telesales & Customer Support
2 weeks ago
Centurion, Gauteng, South Africa Pillango Placements Full timeThis role is perfect for a dynamic and customer-oriented individual looking to grow in a supportive and vibrant work environment. If you are enthusiastic, proactive, and committed to providing excellent service, we encourage you to apply and join our client's successful team.Responsibilities:Customer Interaction: Handle inbound and outbound calls to take...
-
Technical Sales Support
2 weeks ago
Centurion, Gauteng, South Africa Metso Outotec Full timeJoin an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future.At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey...
-
Telesales & Customer Support
2 weeks ago
Centurion, Gauteng, South Africa Pillango Placements Full timeResponsibilities:Customer Interaction: Handle inbound and outgoing calls to process orders from current clients and follow up on potential leads.Client Engagement: Communicate and interact with customers over the phone to showcase the company's products and services, emphasizing advantages and characteristics.Client Relationship Management: Sustain and...
-
IT Customer Support and Service Delivery Officer
2 weeks ago
Centurion, Gauteng, South Africa CareerfinderZA Full timeKey Performance Area: Effectively monitor, control and support service delivery, ensuring systems, methodologies and procedures are followed for the optimum delivery of service Review and optimize processes and procedures Ensure that delivered services are fit for purpose, carrying out relevant reviews as necessary Manage the services provided by vendors in...
-
Customer Experience Centre Administrator
2 weeks ago
Centurion, Gauteng, South Africa Customer Loyalty Consultants Full timeJob Purpose and Overview: To provide CLC as a business and Customer Experience Centre (CEC) with the necessary support in performing administrative duties including tasks relating to matters that impact CLC positively to assist and contribute to the smooth and efficient running of the Customer Experience Centre (CEC) and the CLC business. Qualifications and...
-
Customer Experience Centre Administrator
2 weeks ago
Centurion, Gauteng, South Africa Customer Loyalty Consultants Full timeCLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success.CLC is currently recruiting for a Customer Experience Centre...
-
Customer Service Representative
2 weeks ago
Centurion, Gauteng, South Africa Konig Digital LTD Full timePermanentPosition: Customer Service RepresentativeCompany Overview:Main Steet Digital is a leading digital marketing agency based in Centurion, GP, South Africa. We specialize in providing innovative and effective digital marketing solutions to businesses of all sizes. Our team is made up of talented and driven individuals who are passionate about helping...
-
Sales Support Specialist
2 weeks ago
Centurion, Gauteng, South Africa Exclusive Networks Full timeEXCLUSIVE NETWORKSIntroduction: Exclusive Networks (EXN) is a leading global cybersecurity specialist that offers a wide range of services and products to partners and end-customers through established market channels. Operating in over 45 countries and serving customers in more than 170 countries, we blend local insight with the resources of a global...
-
Customer Experience Ambassador
2 weeks ago
Centurion, Gauteng, South Africa Customer Loyalty Consultants (Pty) Ltd Full timeGauteng, Centurion**CLC is recruiting for Customer Experience Ambassadors with excellent communication and customer care skills, to join our Inbound Emergency Assistance Call Centre Department.Purpose:To assist the Customer Experience Centre (CEC) with the vital role of performing customer service-related duties including the effective handling of inbound...
-
Customer Experience Centre Manager
2 weeks ago
Centurion, Gauteng, South Africa Customer Loyalty Consultants (Pty) Ltd Full timeGauteng, Centurion**(Negotiable)CLC is currently recruiting for a Customer Experience Centre Manager.The Customer Experience Centre Manager is responsible for overseeing the operations of our Customer Experience Centre (CEC), which provides emergency assistance services such as Roadside Assistance, Household Assistance, Medical Assistance, and other related...
-
Customer Support Specialist
2 weeks ago
Centurion, Gauteng, South Africa The Talent Hive Full timeThe successful applicant will join the Business Support team and will be asked to become involved in the following tasks:management principles - To take ownership of user problems and be proactive when dealing with user issues - To ensure all calls are logged on the call logging system and maintain full documentation and ensurethe calls have been updated and...
-
Customer Service Representative
2 weeks ago
Centurion, Gauteng, South Africa Hello Group Recruitment Full timeJob Advert Summary:Company DescriptionThe Hello Group is dedicated to providing game-changing integrated consumer and business services for migrant and marginalized communities. Our services are designed to be low-cost, easily accessible, and incredibly user-friendly, with technology at the core. By using technology in innovative ways, we aim to address...
-
Sales Support Specialist
2 weeks ago
Centurion, Gauteng, South Africa Exclusive Networks Africa Full timeJob purposeThe Sales Support Specialist will provide a single point of contact for a list of accounts, tasks include providing quotations within set SLA times, assisting with queries, looking for opportunities to maximise deal size.Accountabilities and activities To provide a high level of customer service to Major Accounts as an internal resource dedicated...
-
Sales Support Specialist
2 weeks ago
Centurion, Gauteng, South Africa Exclusive Networks Full timeEXCLUSIVE NETWORKS| Introduction**"Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with the scale...
-
Customer Support Service Desk Analyst
2 weeks ago
Centurion, Gauteng, South Africa B&D System Engineers Full timeAssisting with support & Internet related queries via telephone or remote support. Administration of clients.Qualifications and Experience: Microsoft Certification (MCSA/MOS) and Network+ Minimum of 3 years of experience working on a technical helpdesk as level 2 support or equivalent Network administration role in supporting large customer.Salary: R15,...
-
Sales Support Specialist
2 weeks ago
Centurion, Gauteng, South Africa Exclusive Networks Full timeEXCLUSIVE NETWORKS| Introduction**"Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with the scale...
-
Customer Experience Centre Administrator
2 weeks ago
Centurion, Gauteng, South Africa Customer Loyalty Consultants (Pty) Ltd Full timeGauteng, Centurion**(Market related)CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success.CLC is currently...
-
Ops Mngr: Helpdesk Customer Services
2 weeks ago
Centurion, Gauteng, South Africa BCXP Full timeBusiness unit, Department, ReportingBusiness Unit:Department:Reports to: Core DescriptionThe purpose of the job is to provide a well-managed and operational Helpdesk and helpdesk environment for BCX Retail to maintain and improve customer satisfaction levels. Key Deliverables / Primary FunctionsMaintain & exceed customer satisfaction and provide remote...
-
Sales Support Team Leader
2 weeks ago
Centurion, Gauteng, South Africa Exclusive Networks Full timeEXCLUSIVE NETWORKS| Introduction**"Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with the scale...