Customer Experience Centre Manager

CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success.CLC is currently recruiting for a Customer Experience Centre...

Job Purpose and Overview: To provide CLC as a business and Customer Experience Centre (CEC) with the necessary support in performing administrative duties including tasks relating to matters that impact CLC positively to assist and contribute to the smooth and efficient running of the Customer Experience Centre (CEC) and the CLC business. Qualifications and...

Gauteng, Centurion**(Market related)CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success.CLC is currently...

Gauteng, Centurion**CLC is currently recruiting for a Customer Experience Centre Team Leader.The main purpose for the Customer Experience Centre Team Leader (CECTL) is to operate as a CXA, but also takes on additional responsibility in terms of ensuring the CEC Manager (CECM) can deliver into his/her responsibilities and contribute to the effective and...

CLC is located in Centurion, Gauteng, and is active mainly within the Short-Term Insurance sector. We are a dynamic and forward-thinking organization dedicated to delivering top-notch performance. As pioneers in our field, we stand out for our innovation, professionalism, and unwavering commitment to our clients' prosperity.We are currently seeking a Contact...

CLC is looking for a Contact Centre Finance Administrator to join the team.Job Purpose and Overview:The main role of the Customer Experience Financial Administrator is to handle administrative and financial tasks for the Customer Experience Centre to ensure timely Invoicing within the set SLAs.Qualifications and Experience:Grade 12 certificate or an...

Gauteng, Centurion**CLC is recruiting for Customer Experience Ambassadors with excellent communication and customer care skills, to join our Inbound Emergency Assistance Call Centre Department.Purpose:To assist the Customer Experience Centre (CEC) with the vital role of performing customer service-related duties including the effective handling of inbound...

Gauteng, Centurion**Monthly (Market related)CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success.CLC is currently...

Company based in Centurion searching for dynamic and customer focused Customer Experience Ambassadors with an Intermediate Life Support or Advanced Life Support qualification.The purpose of the role is to of perform customer service-related duties in a 24/7 Emergency Call Centre, including the effective handling of inbound and outbound calls, logging cases...

Business unit, Department, ReportingBusiness UnitHuman ResourcesDepartmentHR OperationsReports ToExperience Centre LeadGradeS6 Core DescriptionTo provide technical HR support and guidance through the provision of high-tech digital HR services to all BCX employees within the assigned Experience Centre (i.e., Recruit & Onboard / Career & Performance /...

We are in search of a highly motivated and professional Call centre manager to join our sales department in CenturionDuties:To manage a call centre by maintaining a professional relationship with staff and ensuring excellent customer serviceRequirements:Must be available immediately Minimum 5 years experience as a call centre managerMinimum 8 years sales...

We are in search of a highly motivated and professional Call centre manager to join our sales department in CenturionDuties:To manage a call centre by maintaining a professional relationship with staff and ensuring excellent customer serviceRequirements: Must be available immediately Minimum 5 years experience as a call centre manager Minimum 8 years sales...

24/7 Inbound Emergency Call Centre based in Centurion looking for an experienced Call Centre Manager to take full responsibility in managing the operations of the Call Centre.Minimum requirements are:Minimum 10 years in managing a Call Centre (Currently Approximately 35 Staff Members)Background in Insurance and/or Emergency Assist service industryExcellent...

Gauteng, Centurion Annually Cost To Company (Market related)A well-established financial services business is seeking to appoint a Head: Customer ExperienceThe Head: Customer Experience will oversee the delivery of customer experience services that will ensure that internal and external customers have a positive and seamless experiencethroughout their...

Position Overview: The Data Centre Manager will play a pivotal role in the maintenance, support, and deployment of all hosting solutions and associated support services. Responsibilities include managing Active Directory, maintaining corporate systems, overseeing monitoring systems, and ensuring business continuity.Key Responsibilities: Coordinate...

Minimum requirements: Demonstrated success in managing contact centres Proven ability to work independently and efficiently manage a contact centre 10+ years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma in a relevant field (e.g., business administration, finance) preferred; relevant experience will also be...

Ensure excellent IT service delivery to all AFGRI businesses and affiliates through effective management of data centre infrastructure services in line with 3rd Party Service Level Agreements.Requirements: Required minimum education/training: Relevant degree/diploma an advantage Grade 12, relevant tertiary qualification will be an advantage (Cobit/ITIL) ITIL...

Our client in Centurion is seeking a vibrant and resourceful Customer Service Associate to join their team In this role, you will be the face of the company, providing exceptional customer service and ensuring a positive experience for every interaction.Key Responsibilities:Resolve customer complaints effectively, utilizing exceptional conflict resolution...

Skills: Customer ServiceCustomer CareCustomer SatisfactionIndustries: InsuranceDescription:A leading insurance company is seeking Call Centre Agents for both their sales and customer service departments, based in Centurion.Minimum requirements: Must stay within a 30km radius of Centurion 6 months Call Centre experience Matric / Grade 12Company Description:A...

1years Liaising with customers. Assisting the Service & General Managers where required. Coordinating the flow of paperwork and tickets by following up on national call centre, adhoc & maintenance tickets. Capturing of stores return vouchers. Checking of daily route slips and administration of routinginformation. Logging of tickets. Developing and...