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Sales Support Specialist
2 weeks ago
EXCLUSIVE NETWORKS
Introduction: Exclusive Networks (EXN) is a leading global cybersecurity specialist that offers a wide range of services and products to partners and end-customers through established market channels. Operating in over 45 countries and serving customers in more than 170 countries, we blend local insight with the resources of a global organization.
At Exclusive Networks, we are dedicated to making a positive impact by delivering excellence to our clients, contributing to a secure digital environment, and supporting our employees in reaching their full potential.
DUTIES AND RESPONSIBILITIES
About the role: The Sales Support Specialist will act as the primary contact for a set of accounts, responsibilities include providing timely quotations, addressing inquiries, and identifying opportunities to enhance deal sizes.
- Provide exceptional customer service to Major Accounts by managing quotations, purchase orders, and other administrative duties.
- Maintain accurate records in the CRM system, oversee renewals, and explore upselling possibilities.
- Support internal sales team members to achieve targets and expand the range of services offered to customers.
- Coordinate sales operations and communication between stakeholders to ensure a smooth sales cycle.
- Build and nurture strong customer and supplier relationships to drive sales growth.
QUALIFICATIONS AND EXPERIENCE
About you:
- Excellent communication skills, proactive attitude, and quick learner.
- Commercially savvy with attention to detail and efficient administrative abilities.
- Capable of fostering strong internal and external relationships.
- Committed to personal growth, target-driven, and proficient in Microsoft Office tools.
WHO ARE EXCLUSIVE NETWORKS?
About the company: We take pride in being an Equal Opportunity Employer, dedicated to recruiting individuals from diverse backgrounds and experiences to enhance our innovation and service delivery. We do not tolerate discrimination based on race, religion, gender, or any similar factor. Our employment decisions prioritize qualifications, merit, and business needs.
We care about your data:
Please review our Recruitment Data Protection Policy linked above before sharing your data with us.
Our benefits include:
- Medical Aid
- Provident Fund
- Employee Assistance Program
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