Ops Mngr: Helpdesk Customer Services

Business unit, Department, Reporting Business Unit CPS Department EIS Reports to Ops Mngr: WGS,Citrix,File,Prt, Term Serv Job Grade/Level OP1 Core DescriptionTo support customer technical solutions and provides general technical support on customer systems. Support Wintel solutions, including work groups services i.e., File and print, this includes oversight...

Assisting with support & Internet related queries via telephone or remote support. Administration of clients.Qualifications and Experience: Microsoft Certification (MCSA/MOS) and Network+ Minimum of 3 years of experience working on a technical helpdesk as level 2 support or equivalent Network administration role in supporting large customer.Salary: R15,...

Our client in the computer and services industry is searching for an Admin IT Helpdesk Coordinator to join their team in Centurion.Purpose of the role:The Admin and Helpdesk Coordinator plays a crucial role in ensuring that IT issues are promptly addressed, and end-users receive the necessary support to use technology effectively in their daily work. They...

1years Liaising with customers. Assisting the Service & General Managers where required. Coordinating the flow of paperwork and tickets by following up on national call centre, adhoc & maintenance tickets. Capturing of stores return vouchers. Checking of daily route slips and administration of routinginformation. Logging of tickets. Developing and...

Gauteng, Centurion**CLC is recruiting for Customer Experience Ambassadors with excellent communication and customer care skills, to join our Inbound Emergency Assistance Call Centre Department.Purpose:To assist the Customer Experience Centre (CEC) with the vital role of performing customer service-related duties including the effective handling of inbound...

Gauteng, Centurion**(Negotiable)CLC is currently recruiting for a Customer Experience Centre Manager.The Customer Experience Centre Manager is responsible for overseeing the operations of our Customer Experience Centre (CEC), which provides emergency assistance services such as Roadside Assistance, Household Assistance, Medical Assistance, and other related...

Monitor open orders and forecast monthly invoices.Arrange delivery and installation of new cabinets.Assist customers with after-sales service related to newly installed cabinets.Cross border travel arrangements, acquiring the invitation letter from the client,Scheduling of Covid tests for technicians, acquiring a border letter from the insurance for the...

Business unit, Department, Reporting Business Unit Cloud Platform Solutions Department ITSS Position reports to Manager: Operations Job grade S6Core DescriptionThe Ops Specialist Product Manager is responsible for Implementing product strategy and governance at operation level for the LOB product portfolio. Also responsible for execution of product planning...

Customer Service PERMANENTJHB000153SALES AND MARKETINGGauteng, Centurion**Customer Service Consultant Responsibilities for Junior Customer Service Agent Processing of Customer Orders Handling of Customer queries Excellent verbal and written communication skills Collaborating with Sales Reps, Sales Agents, and Customers daily Collaborating with various...

Business Unit, Department, Reporting Job grade/level S6 Business Unit CSO Department Commercial Position reports to Ops Managaer: Sales Support Span of Control - 10Core DescriptionHandles non-selling processes and tasks inherent in the sales process to ensure that customer requirements and expectations are met. Provides assistance to the Sales teams to...

Gauteng, Centurion**CLC is currently recruiting for a Customer Experience Centre Team Leader.The main purpose for the Customer Experience Centre Team Leader (CECTL) is to operate as a CXA, but also takes on additional responsibility in terms of ensuring the CEC Manager (CECM) can deliver into his/her responsibilities and contribute to the effective and...

Job Advert Summary:Company DescriptionThe Hello Group is dedicated to providing game-changing integrated consumer and business services for migrant and marginalized communities. Our services are designed to be low-cost, easily accessible, and incredibly user-friendly, with technology at the core. By using technology in innovative ways, we aim to address...

PermanentPosition: Customer Service RepresentativeCompany Overview:Main Steet Digital is a leading digital marketing agency based in Centurion, GP, South Africa. We specialize in providing innovative and effective digital marketing solutions to businesses of all sizes. Our team is made up of talented and driven individuals who are passionate about helping...

PURPOSEThe role is responsible for customer service agent is to ensure all deliveries are follows-up on timeously as per Customer SLA, that all reports are submitted timeously with the relevant remarks/feedback in order to keep the Customer well informed/updated at all times. Ensure functions are performed effectively and efficiently. Always attend to...

The Role PURPOSE**The role is responsible for customer service agent is to ensure all deliveries are follows-up on timeously as per Customer SLA, that all reports are submitted timeously with the relevant remarks/feedback in order to keep the Customer well informed/updated at all times. Ensure functions are performed effectively and efficiently. Always...

Description: Platform Seed, Crop ProtectionScope Commercial UnitRole IntentThis role is a part-time role and is nominated by the Regional EMEA CS leader from the Country CS leader pool in the CU.The purpose of this role is to successfully represent the CS country teams and CS leads at the CU management level and respective meetings as well as supervise the...

Business unit, Department, ReportingBusiness UnitSolutionsDepartmentHealth & Retail SolutionsJob gradeS6 Core DescriptionResponsible for managing and controlling the resources required to deliver the contracted services to clients, by being fully aware of the status of all services provided to the client, as well as to initiate interaction with the client...

Duties Create and communicate action plans to the customer. Research accounts website and provides analysis to expand the business. Monitor your Top accounts with proactive followups on their orders. Work with Production & Operation Managers for high engagement and involvement when necessary.Requirements: 2+ years of experience as a Customer Service...

IntroductionRole PurposeThe Human Capital Ops Associate is responsible for delivering on all Human Capital administrative requirements, thus ensuring excellence in the Human Capital value chain.Requirements:Qualifications: HR Degree or related qualification Qualification as a Psychometrist or Industrial Psychologist advantageousExperience: Minimum 12 years...

IntroductionThrough our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.Role PurposeThe Human Capital Ops Associate...