Officer Fc Reconciliation and Support

2 weeks ago


Randburg, Gauteng, South Africa Absa Bank Limited Full time
Bring your possibility to life Define your career with us

  • With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary


The purpose of this role is to perform product balancing/reconciliation of the allocated General Ledger Accounts and Sub System Accounts as well as providing business support to various FC financial systems and related communications.


Job Description:

Key Accountabilities

Accountability:
Execution of Reconciliations

  • Prepare the reconciliations as per the process and standards required in the AO&R policy.
  • Perform a detailed analysis of transactions posted as well as identify and document reconciling items.
  • Attach appropriate evidence to the reconciliation relating to all items.
  • Provide early warning to the account reviewer and Line Manager of any possible failure to meet deadlines or procedure standards.
  • Sign and date the reconciliation as evidence of preparation.
  • File documentation in an orderly manner to make query handling easier.
  • Investigate and resolve reconciling items and verify resolution with the relevant Line Manager.
  • Identify and communicate accounts not fully reconciled or where long outstanding items have been identified, to the account reviewer and/or business controller.
  • Identify fraudulent transactions and escalate to management to ensure all procedures and policies are adhered to, minimising risk and prevent fraud.

Accountability:
Operational Support

  • Assist business with reconciliation and balancing problems that may arise.
  • Assist users with queries regarding transactions processed to the general ledger.
  • Determine the root cause of identified and/or raised problems and assist with problem resolution.
  • Escalate any problems/errors that cannot be resolved to Line Manager.

Accountability:
Stakeholder engagement

  • Escalate stakeholder dissatisfaction/issues to Line Manager for follow up and resolution.
  • Contribute to sustainment of stakeholder satisfaction.
  • Contribute towards cooperative valuable services delivery.
  • Maintain close relationships with key stakeholders.
  • Respond efficiently, ensuring high quality of work and by meeting the required deadlines to ensure the satisfaction of stakeholders.

Accountability:
Business direction and support

  • Deliver services that meet and/or exceed service levels/expectations.
  • Comply with policies and procedures applicable to the business function.
  • Maintain quality of daytoday business activities.
  • Report incidences of nonperformance against customer experience requirements.

Accountability:
Risk management, compliance and controls

  • Identify and report items at risk and advise the account reviewer and/or the business controller of any corrective action where required.
  • Identify fraudulent transactions and escalate to management to ensure all laid down procedures and policies are adhered to at all times. Minimize risk and to prevent fraud.
  • Adhere to all compliance requirements (including compulsory training) are met at all times.
  • Assist with compliance testing.
  • Adhere to SOX and RCSA controls, design and principles.
  • Assist external and internal audit queries.
  • Provide input to risk and control assessments to ensure that all risks are controlled.

Accountability:
People and talent management

  • Live the Absa Way, Purpose and Values.
  • Define and agree on deliverables together with Line Manager.
  • Review deliverables during "health check" discussions and update if necessary together with Line Manager.
  • Attend "health check" and PD discussions and provide evidence of deliverables met.
  • Training requirements to be identified and applied for on a timely basis and handed to team leader for approval.
  • Take part in team planning to enable achievement of deliverables for the year.
  • Take responsibility and ownership of selfdevelopment.

Accountability:
Process management

  • Execution of processes as designed.
  • Constantly review, improve and maintain own activities to enhance the effectiveness and efficiency of processes.
  • Recommend areas for improvement in order to reduce cycle times, improve productivity, create capacity and improve process reliability and customer satisfaction.
  • Assist in the implementation of new and/or enhanced processes.
  • Identify activityspecific risks and work with Process Owner/Process Architect to mitigate risks.
  • Maintain awareness of own activities and the impact thereof on related/interdependent activities.
Role/Person Specification

Education and Experience

  • Grade 12 (NQF level no. 4) is essential.


Preferred
  • Certificate in Financial Accounting or equivalent (NQF level no. 6).
  • Essential 3 Years banking experience.
  • Essential year's general accounting experience.


Preferredyears' reconciliatio

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