In Office Support Technician

2 weeks ago


Randburg, Gauteng, South Africa Active Motion Full time

Full Job Description


We are looking for a In Office Remote Support Technician to join a reputable and well established company in Johannesburg.

If you are interested and have experience with remote support and have good knowledge of a range of Security Equipment.


About the position

  • Answer calls, answer mails, assist with queries and small quotes where required
  • Create Job Cards for teams to assist. Try to do First line support before a team is dispatched
  • Assist teams when they are struggling on site
  • Follow up with teams and manage client expectations
  • Call clients for feedback and scheduling

Required experience

  • At least 2 years working experience remote or telephone support
  • At least 3 years experience in the security industry
  • Experience with Microsoft office suites
  • Good verbal and written communication skills
Contract length: 3 months

Ability to commute/relocate:

  • Randburg, Gauteng: Reliably commute or planning to relocate before starting work (required)

Experience:

Remote Support: 2 years (required)
Electronic Security: 4 years (required)
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