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IT Operations Co-ordinator
2 weeks ago
Essential Skills Requirements:
- Basic knowledge of ITIL and ITSM processes such as Problem-IncidentChange management.
- Familiarity with ITSM Suite.
- Basic understanding of Scrum methodologies.
- Proficiency in using Confluence, Jira, and Bitbucket/GitHub.
- Deep expertise in storage technologies and modern solutions.
- Indepth knowledge of both Unix and Windows systems.
- Expertise in mounting technologies Autofs and DFS.
- Thorough understanding of protocols NFS and CIFS.
- Basic programming skills in Bash and Perl.
- Excellent communication and documentation skills.
Advantageous Skills Requirements:
- Familiarity with the Agile Working Model framework.
- Knowledge of storage technologies such as emc2 and NetApp.
- Experience with Systems Management tools like scVENUS and Ansible.
- Understanding of Public Cloud services such as Azure and AWS.
- Knowledge of Directory Access Manager (DIVA).
- Familiarity with Intelligent Storage Orchestration Environment (iStore) and Active Directory Gruppentool (ADGR).
- Basic knowledge of Active Directory/LDAP.
Qualifications/Experience:
- Degree in Information Systems or equivalent experience.
- ITIL certification (advantageous).
- Any Scrum certification (advantageous).
- Relevant certifications from storage vendors and operating systems.
- Minimum of 2 years of experience in IT operations.
- Minimum of 2 years of ITIL work experience.
- Minimum of 2 years of Scrum work experience.
- Minimum of 4 years of experience as a storage and operating system administrator.
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