Service Desk Co-ordinator

Main Job PurposeAs a Service Desk Co-ordinator, you'll be responsible for the smooth running of our support desk. The Co-ordinator will deal with customers on an escalation basis and is accountable for the management of the Service Desk and any associated vendors. The Service Desk Co-ordinator will provide information to other key Stakeholder areas e.g....

Overall Purpose of the Job (Please provide a summary of why the job was created and what the main responsibilities are)Responsible for the timely and effective response to IT/System user queries and problems through the receipt and logging of problems and the co-ordination of rapid and appropriate responses for basic problem resolution for new and existing...

Social Media Co-Ordinator – FoundationHollywoodbetsJohannesburg, GautengPermanentClosing Date 16 June 2024Job Details Vacancy Logo Division Hollywoodbets Business Unit Other Roles Minimum experience Associate Company primary industry Gambling and Casinos Job functional area Marketing Job Description Being a part of the Hollywoodbets Purple Team is an...

Job DescriptionSolve IT user queries and problems and provide high level support on complex problem resolution and advise on new established systems train usersIncrease operational efficiency and suggest solutions to enhance cost effectivenessDeliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate...

Solve IT user queries and problems and provide high level support on complex problem resolution and advise on new established systems train usersIncrease operational efficiency and suggest solutions to enhance cost effectivenessDeliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions by...

We are looking for Contract Co-ordinator in the Inustria area (Johannesburg) with in-depth knowledge or the Food Service Equipment industry.Requirements: Grade 1 An indepth knowledge of food service equipment and the industry in general. Computer literacy. knowledge of Syspro, MS word and Excel would be advantageous. Experience minimum of 5 years in the...

Description Solve IT user queries and problems and provide high level support on complex problem resolution and advise on new established systems train users Increase operational efficiency and suggest solutions to enhance cost effectiveness Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate...

Our client is SA's leading Crane Manufacturer and Sole SWF Distributor.They are looking for a Service and Maintenance Co Ordinator/ Clerk to join their team.Area: Johannesburg (Spartan)Salary: R8 000- R12 000 per monthRequired Experience: Experience in similar roleQualifications: MatricDuties will include but not limited to:Making accurate reports on...

Gauteng, JHB - Northern Suburbs R550,000 CTC Annually Cost To Company (Market related)The Senior Service Desk Analysts are responsible for the day to day 'business as usual' operationalco-ordination of the team; must have excellent customer care and communication skills as you will be dealing with all levels of customers within company.Qualifications: A...

The purpose of the position: Receiving calls from our clients. Obtaining information on the problem. Setting up a ticket on the software system, delegating that to an available technician. Ensuring the technician handles it according to a time line and that this is followed up by the Support Desk Co-Ordinator. We aim for 100% no tickets breached so the job...

Listing reference: track_001085Listing status: OnlinePosition summary:Industry:IT & InternetJob category:Customer ServiceLocation:GautengContract:PermanentRemuneration:Market RelatedEE position:NoIntroduction:Tracker requires the Services of a Caredesk Co-ordinator in the Customer Experience Centre department based at our Head Office in Johannesburg....

We are seeking a highly skilled and experienced Service Desk Manager to oversee our service desk operations. The Service Desk Manager will be responsible for leading multiple teams of support specialists, ensuring timely and effective resolution of technical issues, and maintaining high levels of customer satisfaction.KEY RESPONSIBILITIES: Provide...

We are looking for a FEMALE with experience in SALES and FRONT DESK/RECEPTION to work in an upmarket Hair salon in Athol (located 5mins off of the Linksfield turnoff) Dynamic Female Outspoken/COnfident, selfmotivated Excellent client liaison skills, must take initiative Solid SALES and TELEPHONE SKILLS High energyBASIC + COMMISIONJob Types: Full-time,...

Are you looking for a career where you can make an impact and progress quickly? Are you looking to work in one of the best service desks in the region? Our client is looking for someone who will take charge and lead our team to success**Key Roles and Responsibilities: - Responsible for managing a team of service desk agents. Contribute to the process of...

REQUIREMENTSMatric, relevant qualification advantageous3-5 years experience in similar roleKnowledge of training and development administration and co-ordination in a complex, fast-moving environment.Excellent communication skills verbal and writtenCompetent in Microsoft Office (Word, Intermediate Excel VLook Up and ability to extract CSM and XL files from...

About us:Alliance Media is widely recognized as the pan-African leader in Outdoor and Airport Advertising, having the widest coverage on the African continent, and having been awarded as the best billboard company in Africa. Operation across Africa, with 25 years' experience, we have been awarded the European Union award for innovative media and the...

JOB TITLE - SERVICE DESK MANAGERMAIN RESPONSIBILITIES: Ensure the Delivery and Maintaining of a highquality fault logging and resolution for most Incidents and known problems Ensure the Delivery on High-Quality first and second level support Focus on call answering and firstlevel resolution KPIs Continuous development Ensure the Delivery of highquality call...

Our client is looking for a Shared Service Process Co-ordinator to join their team.Responsibilites: Request statements and invoice from all monthly vendors allocated to you. Reconciliation of the Statement/ invoice to the vendor ledger. Ensure invoices are authorised. Follow up on queries. Ensure that all invoices are scanned daily via the scanner. Reconcile...

About Us:As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design,...

MACCAUVLEILEARNING ACADEMY (Pty) LtdJob Opportunity - Public Co-ordinatorMaccauvlei Learning Academy is a training facility that provides purposeful development for individuals, teams and organizations to be empowered and to make a difference.Maccauvlei Learning Academy is offering a great opportunity for a Public Co-ordinator to become part of a...