Helpdesk Agent

About Us:Tsebo Facilities Solution is looking for a Call Centre Agent:To provide a professional Helpdesk service by providing value added customer service to Facilities users and focusing on customer needs, thereby ensuring customer satisfaction.To ensure service delivery is aligned to the output specifications pertained in the PPP AgreementStandby support...

About ReflexEstablished in South Africa 23 years ago, Reflex Solutions has quickly grown into a reputable ICT solutions provider with a proven track record of renowned ICT solutions in the retail-sector and a strong FNO partnership network. We boast a team of highly experienced technical professionals, empowering us to deliver quick and high-quality service...

IT Support Helpdesk Level - RMM SpecialistOne of our Clients based in the US are looking to grow their team with experienced Remote IT Support Helpdesk Level - RMM SpecialistKey Requirements: (Min 1 year Experience) Proficiency in maintaining and monitoring Remote Monitoring and Management (RMM) tools, specifically NinjaOne RMM: Experience in handling basic...

About Us:Tsebo Facilities Solution is looking for aHelpdesk Agent for Business Applications provides "first-line" On Key Application support to divisional, supplier and TFS on-site system users in a timely manner delivering a quality support experience.The Agent is responsible for addressing and resolving "calls for assistance" logged by such users via the...

Your main responsibilities will be:Support users telephonically (Web Application Support)User contact and communication (telephonic and digital)Create basic reports in SQL & basic data manipulation via SQL. (INSERT, UPDATE and DELETE).Level 1 Support Responsibilities:Response to tickets and helpdesk queries loggedDevelopment of SQL queries and...

Join Our Team as a Web Application Support Specialist at XYZ CompanySupport users telephonically (Web Application Support)User contact and communication (telephonic and digital)Create basic reports in SQL & basic data manipulation via SQL. (INSERT, UPDATE and DELETE).Level 1 Support Responsibilities:Response to tickets and helpdesk queries loggedDevelopment...

Customer Services Agent-Afrikaans (#25664) at MMI Health MMI Holdings Limited (MMI) is a South African based financial services group listed on the South African stock exchange, the JSE. The group operates in the market through several client-facing brands including Metropolitan and Momentum, South Africa's number one cell captive insurer Guardrisk and...

Customer Services Agent-Afrikaans (#25664) at MMI Health MMI Holdings Limited (MMI) is a South African based financial services group listed on the South African stock exchange, the JSE. The group operates in the market through several client-facing brands including Metropolitan and Momentum, South Africa's number one cell captive insurer Guardrisk and...

A Medical Insurance Company based in Benoni is currently looking to employ a IT Support Agent who will provide service desk support to end users and Troubleshooting IT network and hardware.Key TasksProvide IT support to end users Resolve helpdesk tickets within SLA Provide telephonic and remote support Perform Ad hoc tasks Perform projects and adhere to...

Full Time _Gauteng_, _Johannesburg_ January 17, February 17, 2024 Helpdesk - InternetJob Overview:Requirements: Matric CompTIA A+, CompTIA Network+ (or similar) SQL query intermediate level Support centre certifications and/or degree in Information Systems Advantageous Strong business process background; able to quickly absorb information on, and identify...

PURPOSE OF THE JOBTECHNICAL COMPETENCY: Knowledge of Microsoft Office Hardware Knowledge about Operating Systems Email Knowledge about connecting and installing peripheral equipment Acrobat Reader (searching within the document)KEY RESPONSIBILITIES: Acquisition of the specific and required information for performing the job that the Employer provides him/her...

Main Job PurposeAs a Service Desk Co-ordinator, you'll be responsible for the smooth running of our support desk. The Co-ordinator will deal with customers on an escalation basis and is accountable for the management of the Service Desk and any associated vendors. The Service Desk Co-ordinator will provide information to other key Stakeholder areas e.g....

Listing reference: adapt_000053Listing status: Online-Position summaryIndustry:IT & Internet- Job category:Helpdesk and Technical SupportLocation:Johannesburg- Contract:PermanentEE position:NoAbout our company A provider of leading specialised software and digitallyled business solutions that assist clients across targeted industries.Introduction This role...

**About Us**: Tsebo Facilities Solution is looking for a Call Centre Agent: To provide a professional Helpdesk service by providing value added customer service to Facilities users and focusing on customer needs, thereby ensuring customer satisfaction. To ensure service delivery is aligned to the output specifications pertained in the PPP Agreement Standby...

**About Us**: Tsebo Facilities Solution is looking for a Call Centre Agent: To provide a professional Helpdesk service by providing value added customer service to Facilities users and focusing on customer needs, thereby ensuring customer satisfaction. To ensure service delivery is aligned to the output specifications pertained in the PPP Agreement Standby...

**About Reflex** Established in South Africa 23 years ago, Reflex Solutions has quickly grown into a reputable ICT solutions provider with a proven track record of renowned ICT solutions in the retail-sector and a strong FNO partnership network. We boast a team of highly experienced technical professionals, empowering us to deliver quick and high-quality...

IT Support Helpdesk Level 1 - RMM Specialist One of our Clients based in the US are looking to grow their team with experienced Remote IT Support Helpdesk Level 1 - RMM Specialist Key Requirements: (Min 1 year Experience) - Proficiency in maintaining and monitoring **Remote Monitoring and Management (RMM)** tools, specificall**y NinjaOne RMM.**: -...

Our client in the Telecommunications industry is looking a standby agent to join their team. - Strong communication skills with the ability to discuss any issues with a wide variety of individuals and groups - A well-organized team player with the ability to perform various tasks, act individually, and think creatively **You need to have**: - Completed...

**About Us**: Tsebo Facilities Solution is looking for aHelpdesk Agent for Business Applications provides “first-line” On Key Application support to divisional, supplier and TFS on-site system users in a timely manner delivering a quality support experience. The Agent is responsible for addressing and resolving “calls for assistance” logged by such...

Full Time _Gauteng_, _Johannesburg_ January 17, 2024 - February 17, 2024 Helpdesk - Internet **Job Overview**: **Requirements**: - Matric - CompTIA A+, CompTIA Network+ (or similar) - SQL query intermediate level - Support centre certifications and/or degree in Information Systems - Advantageous - Strong business process background; able to quickly absorb...

Your main responsibilities will be:Support users telephonically (Web Application Support)User contact and communication (telephonic and digital)Create basic reports in SQL & basic data manipulation via SQL. (INSERT, UPDATE and DELETE).Level 1 Support Responsibilities:Response to tickets and helpdesk queries loggedDevelopment of SQL queries and...

Your main responsibilities will be:Support users telephonically (Web Application Support)User contact and communication (telephonic and digital)Create basic reports in SQL & basic data manipulation via SQL. (INSERT, UPDATE and DELETE).Level 1 Support Responsibilities:Response to tickets and helpdesk queries loggedDevelopment of SQL queries and...

A Medical Insurance Company based in Benoni is currently looking to employ a IT Support Agent who will provide service desk support to end users and Troubleshooting IT network and hardware. **Key Tasks** **Provide IT support to end users** - Resolve helpdesk tickets within SLA - Provide telephonic and remote support - Perform Ad hoc tasks - Perform...

We are looking for a skilled Call Centre Manager who can lead our helpdesk and agents to better performance and improve service quality. The Call Centre Manager will assist in establishing call centre objectives, provide agents with opportunities to expand their knowledge of services, products, and troubleshooting techniques, analyse call centre data, and...

**About Us**: Tsebo Facilities is looking for Front House (Reservation Agent) to ensure quality systems and processes are adhered to and monitored on an ongoing basis in a manner that achieves the objectives of EY by administering and supporting the management of the Enterprise Reservation System (ERS) utilised by EY for, meeting rooms, events and AV/VC...

**Main Job Purpose** As a Service Desk Co-ordinator, you'll be responsible for the smooth running of our support desk. The Co-ordinator will deal with customers on an escalation basis and is accountable for the management of the Service Desk and any associated vendors. The Service Desk Co-ordinator will provide information to other key Stakeholder areas...

JOB TITLE - SUPPLIER SUPPORT TEAM LEAD Team leads will supervise the support analysts who will provide first line support to client suppliers on the SAP Ariba solutions. **Responsibilities**: - The Supplier Support Team Lead leads and supervises the support analysts and will also perform supplier support duties as a help desk agent. Will be assigned to...

**Listing reference**: adapt_000053**Listing status**: Online- **Position summary** **Industry**:IT & Internet - **Job category**:Helpdesk and Technical Support**Location**:Johannesburg - **Contract**:Permanent**EE position**:No**About our company** - A provider of leading specialised software and digitally-led business solutions that assist clients across...