2Nd Line Voice Support Engineer

A Company in the Telecommunication sector is looking for a qualified 1st and 2nd Line Support Technician to be part of their technical team based in Randburg Gauteng. The Support Technician will serve as a point of contact for customers with technical issues on our fibre solutions plus conduct surveys as and when required for FTTH and FTTB.Shift based...

A Company in the Telecommunication sector is looking for a qualified 1st and 2nd Line Support Technician to be part of their technical team based in Randburg Gauteng. The First Line Support Technician will serve as a point of contact for customers with technical issues on our fibre solutions plus conduct surveys as and when required for FTTH and FTTB.Shift...

Key purpose of the roleThis role is to address all day-to-day IT-related issues and manage IT support by third-party service providers.Key outputs/accountabilityProvide second-line technical support queries professionally and efficiently, maintaining a high degree of employee service.Assist with first-line technical support queries when workload requires...

Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAThe primary...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

Job purposeThe engineer will provide effective IT assistance across the entirety of the SevenC customer base. The position is responsible for supporting and maintaining the Server and Desktop operating systems and general support of all IT-related hardware/software across a large variety of customers. As a second line engineer there will be an expectation to...

Experience required:Excellent communication and interpersonal skillsProficiency in network routing and switching protocols (e.g. BGP, OSPF, VLANs, STP) and ideally voice technologies such as VoIP, SIP, and unified communications.Strong understanding of network security principles and best practices, including firewall configuration, VPN implementation, and...

IT First Line SupportSalary plus BenefitsJohannesburgJob PurposeThe role of First Line Support is to correctly handle customer, colleague, and supplier support queries at the first point of contact.QUALIFICATIONS & EXPERIENCE MS SQL Server (SQL queries, handling, writing) Azure Active DirectoryPrevious experience in 1st Line support role Understanding of...

Third Line IT Engineer (JB4481)Rosebank, JohannesburgMarket-RelatedDuration: PermanentOur client, a leading MSP, is looking for a skilled and competent Third Line IT Engineer to join their busy team. You'll be responsible for maintaining network and system efficiency, developing comprehensive solution architectures, and ensuring compliance with industry...

Experience and exposure to SQL and Application Development Strong problemsolving abilities Strong communication (verbal and written), and problemsolving skills SQL scripting knowledge Previous experience in automotive industry will be beneficial In-Depth Microsoft Server Microsoft SQL and web services (IIS) knowledge. Interest in keeping abreast of current...

The role of Second Line Technical Support involves handling complex technical issues and inquiries from customers that demand extensive knowledge and expertise. This position works closely with first line support and technical teams to deliver effective solutions, ensuring customer satisfaction and the smooth operation of products and services.Key...

Lead Developer – Digital and Voice Branch Job Overview Business Segment: Personal & Private Banking Location: ZA, GP, Johannesburg, Baker Street 30 To provide statistical and financial insights into the establishment and the attainment of the financial objectives of the Business Unit, predictive financial modelling and insights, as well as analytics for...

Gauteng, JHB - Northern Suburbs R Monthly Cost To Company (Plus provident and medical aid)An Office Automation/Telecoms/Software company based in the Sandton area is currently a Junior Telecoms First Line Support Technician.Product knowledge: Pbx VOIP Hosted Platforms Yealink Voice ITESkill set: Technical Knowledge Basic fault finding Programming Networking...

Function: Enterprise Specialist support Group products that are sold to Corporate, Business andGovernment customers. This includes but not limited to APN/VSAT/CUG/LTE/3G/SHARED DATA& VOICE. Handson experience in SOC, FTR, MIS, Change Control, Customer Experience andcustomer handling with excellent English speaking and writing Support Enterprise Mobile...

We are looking for an experienced engineer who will engage with customer administrators to implement, maintain, and support the products in the customer environment. This is a customer-facing role with daily engagements either in person or remoteImplementation ProjectsAct as technical lead on small to medium implementation projectsConsultation to ensure...

These jobs were popular with other job seekers Reference: JHB000967-DS-2Role: Jnr Support Engineer (ISP - 1st Line)Location: Illovo, JohannesburgA successful and growing ISP is looking for a dynamic and articulate Junior Network Support Engineer to join their awesome team.It is a busy and exciting working environment and they offer lots of growth and...

Location: Randburg, GautengJob Description:The role of First Line Support is to correctly handle customer, colleague, and supplier support queries at the first point of contactRequirements: Previous experience in 1st Line support role Must be able to read and write SQL(nonnegotiable) Understanding of Enterprise antivirus suites Systems administration...

These jobs were popular with other job seekers Reference: JHB002475-TR-1We are recruiting for a Senior Helpdesk Support Engineer. Duties & Responsibilities Customer ServiceReceive calls from senior customer engineer/ help desk.Verify/ identify problems with help desk.Contact users to get clarity on problems and trouble shoot.Provide telephonic support to...

We have an opportunity for a Network Engineer with one of our clients.Requirements:Must have over 5 years of working experience as an IT Network Specialist Must have the following experience: LAN, WAN, Wi-Fi, and voice systems Designing and implementing physical and wireless networks Monitoring bandwidth, network performance and supporting system...