First Line Application Support

IT First Line SupportSalary plus BenefitsJohannesburgJob PurposeThe role of First Line Support is to correctly handle customer, colleague, and supplier support queries at the first point of contact.QUALIFICATIONS & EXPERIENCE MS SQL Server (SQL queries, handling, writing) Azure Active DirectoryPrevious experience in 1st Line support role Understanding of...

First Line Support Agnet Position Overview: As a Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer...

A Company in the Telecommunication sector is looking for a qualified First Line Support Technician to be part of their technical team based in Randburg Gauteng. The First Line Support Technician will serve as a point of contact for customers with technical issues on our fibre solutions plus conduct surveys as and when required for FTTH and FTTB.Duties &...

Who are we?Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral...

Requirements:I.T Degree/Diploma/Relevant Qualification advantageous.Minimum of 1 year experience in a support role required advantageous.Valid Drivers License.Must be willing to work rotational shifts : 24/7 shift.Salary: R4, R10,000.00 per monthApplication Deadline: 2023/06/30

Gauteng, JHB - Northern Suburbs R Monthly Cost To Company (Plus provident and medical aid)An Office Automation/Telecoms/Software company based in the Sandton area is currently a Junior Telecoms First Line Support Technician.Product knowledge: Pbx VOIP Hosted Platforms Yealink Voice ITESkill set: Technical Knowledge Basic fault finding Programming Networking...

Key purpose of the roleThis role is to address all day-to-day IT-related issues and manage IT support by third-party service providers.Key outputs/accountabilityProvide second-line technical support queries professionally and efficiently, maintaining a high degree of employee service.Assist with first-line technical support queries when workload requires...

The role of Second Line Technical Support involves handling complex technical issues and inquiries from customers that demand extensive knowledge and expertise. This position works closely with first line support and technical teams to deliver effective solutions, ensuring customer satisfaction and the smooth operation of products and services.Key...

A Company in the Telecommunication sector is looking for a qualified 1st and 2nd Line Support Technician to be part of their technical team based in Randburg Gauteng. The First Line Support Technician will serve as a point of contact for customers with technical issues on our fibre solutions plus conduct surveys as and when required for FTTH and FTTB.Shift...

Control Risks is a specialist risk consultancy that helps to create secure, compliant and resilient organisations in an age of ever-changing risk. Working across disciplines, technologies and geographies, everything we do is based on our belief that taking risks is essential to our clients' success.The individual's key responsibility is to support and manage...

A Company in the Telecommunication sector is looking for a qualified 1st and 2nd Line Support Technician to be part of their technical team based in Randburg Gauteng. The Support Technician will serve as a point of contact for customers with technical issues on our fibre solutions plus conduct surveys as and when required for FTTH and FTTB.Shift based...

IntroductionOur client is a specialist IT services and solutions provider that helps its clients plan, build, support and manage their IT infrastructures. The company achieves this by supplying a variety of software and application development and systems integration services, as well as a well-defined off-the-shelf product toolset.DescriptionRole:Provide...

IntroductionOur client is a specialist IT services and solutions provider that helps its clients plan, build, support and manage their IT infrastructures. The company achieves this by supplying a variety of software and application development and systems integration services, as well as a well-defined off-the-shelf product toolset.DescriptionRole:Provide...

Job Description Increase operational efficiency and suggest solutions to enhance cost effectiveness. Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions by resolving queries fast end effective Responsible for the timely and effective response of IT systems user queries and problems through...

Applications Support Specialist – Rneg (Remote) Only SA Candidates will be considered.We are looking for a candidate who is passionate about Application Support.Application software support for customers, related to the installation, operation, and maintenance of computer software application programs.Strong experience onMS SQL Server, MongoDB and database...

Application Support staff collect information from users and program prompts. They primarily collect data on program usage and common user concerns. This data will help Application Support Specialists identify trends in software usage and recommend solutions for software improvement. Responsible for providing reports and metrics to improve system...

Experience and exposure to SQL and Application Development Strong problemsolving abilities Strong communication (verbal and written), and problemsolving skills SQL scripting knowledge Previous experience in automotive industry will be beneficial In-Depth Microsoft Server Microsoft SQL and web services (IIS) knowledge. Interest in keeping abreast of current...

MINIMUM QUALIFICATIONS, EXPERIENCE and KNOWLEDGE: Relevant Tertiary Information Technology or related qualification B qualification in IT- 3-5 years experience in Application Support:Proven experience in Application Support, SQL, XML, Azure, IIS, SLAs- Knowledge and working experience of Microsoft SQL Server _(NON-NEGOTIABLE)_ Knowledge and working...

Job Advert Summary:Minimum Requirements: B qualifification in Information Technology or related qualification 5+ years experience in Application Support Proven experience in Application Support, SQL, XML, Azure, IIS, SLA's Knowledge and experience of Microsoft SQL Server Knowledge and experience of Crystal Reports Knowledge of Sage X3, Sage 300 People...

Who are we?Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral...