IT First Line Support

Location: Randburg, GautengJob Description:The role of First Line Support is to correctly handle customer, colleague, and supplier support queries at the first point of contactRequirements: Previous experience in 1st Line support role Must be able to read and write SQL(nonnegotiable) Understanding of Enterprise antivirus suites Systems administration...

First Line Support Agnet Position Overview: As a Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer...

A Company in the Telecommunication sector is looking for a qualified First Line Support Technician to be part of their technical team based in Randburg Gauteng. The First Line Support Technician will serve as a point of contact for customers with technical issues on our fibre solutions plus conduct surveys as and when required for FTTH and FTTB.Duties &...

Who are we?Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral...

Gauteng, JHB - Northern Suburbs R Monthly Cost To Company (Plus provident and medical aid)An Office Automation/Telecoms/Software company based in the Sandton area is currently a Junior Telecoms First Line Support Technician.Product knowledge: Pbx VOIP Hosted Platforms Yealink Voice ITESkill set: Technical Knowledge Basic fault finding Programming Networking...

IT Support Consultant IT Support - ITJohannesburg - Gauteng - South Africa"Wanted: IT Support Consultant for a pharmaceutical company - where troubleshooting computer glitches is our daily pill, and tech support is our prescription for success"Requirements & Skills: Proven working experience in IT support services or relevant experience Excellent knowledge...

Requirements:I.T Degree/Diploma/Relevant Qualification advantageous.Minimum of 1 year experience in a support role required advantageous.Valid Drivers License.Must be willing to work rotational shifts : 24/7 shift.Salary: R4, R10,000.00 per monthApplication Deadline: 2023/06/30

Key purpose of the roleThis role is to address all day-to-day IT-related issues and manage IT support by third-party service providers.Key outputs/accountabilityProvide second-line technical support queries professionally and efficiently, maintaining a high degree of employee service.Assist with first-line technical support queries when workload requires...

The role of Second Line Technical Support involves handling complex technical issues and inquiries from customers that demand extensive knowledge and expertise. This position works closely with first line support and technical teams to deliver effective solutions, ensuring customer satisfaction and the smooth operation of products and services.Key...

A Company in the Telecommunication sector is looking for a qualified 1st and 2nd Line Support Technician to be part of their technical team based in Randburg Gauteng. The First Line Support Technician will serve as a point of contact for customers with technical issues on our fibre solutions plus conduct surveys as and when required for FTTH and FTTB.Shift...

A Company in the Telecommunication sector is looking for a qualified 1st and 2nd Line Support Technician to be part of their technical team based in Randburg Gauteng. The Support Technician will serve as a point of contact for customers with technical issues on our fibre solutions plus conduct surveys as and when required for FTTH and FTTB.Shift based...

Introduction:As a IT Onsite Support Technician, you are responsible to provide onsite/remote assistance as well as attend to dispatch enquiries when required by a client in the Johannesburg area.You will act as the primary onsite liaison between the company and the client. You will be required to attend to the day-to-day general IT support queries within...

Duties and Responsibilities: New Employee Onboarding & Payroll/HR Administration Oversees the foreign national approval and tracking (i.e. permit expiry dates, etc.) process on campus for fixed term staff and ensures that no offers are made prior to receiving preapproval from National HR in line with the provisions of the Foreign National Guidelines. Ensures...

My Short Term Insurance Broker client in Houghton seeks a Personal Lines Underwriter.You will be responsible for your allocated client's short-term insurance requirements to set and maintain standards in personalised service.Minimum Requirements:MatricRE 5FETC in Short-Term InsuranceHigher Certificate in Short Term InsuranceGood communication skills5 + years...

A Telecoms company in Johannesburg North specialising as an Internet Service provider is recruiting a 1st Line support agent / Field Technician.Requirements: Troubleshoot technical issues relating to Data, VOIP, Firewalling Create and manage support tickets to ensure matters are attended to promptly Guide clients through troubleshooting steps using remote...

We are looking for talented individuals to join the team at one of the leading financial institutions in South Africa.About the Job:You will have the opportunity to work remotely, providing first-line IT support for our clients.Requirements:Degree or diploma in IT.Minimum of 2 years experience in 1st line IT support.Exceptional English communication skills...

Manage the end-to-end customer experience for new and existing business by providing first line support to resolve queries, service and retain existing policies and generate sales by co-ordinating activities within Service Level Agreements (SLAs).Telephonically guide customers through the product offering, pricing, terms and conditions.Take ownership of...

Description Manage the end-to-end customer experience for new and existing business by providing first line support to resolve queries, service and retain existing policies and generate sales by co-ordinating activities within Service Level Agreements (SLAs). Telephonically guide customers through the product offering, pricing, terms and conditions. Take...

Position is based in Wynberg, JohannesburgFully in-officeThis is a client-facing administrative roleA financial institution that specialises in short-term lending is urgently looking for a Sales Operations Specialist to join their team.Their channel partners are attorneys, conveyancers and support secretaires.As a Sales Support specialist, the expectation is...

Responsibilities:1stLine Support Software support and installations. Troubleshoot hardware and software issues, diagnose problems, and provide timely solutions or workarounds. Printer setup. Credential Management (password automated reset sent to phone) and BitLocker recovery key. High Priority call transfers. Document all issues, resolutions, and...