Voice Installation Engineer

4 weeks ago

Johannesburg, Gauteng, South Africa NTT Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world's most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

Want to be a part of our team?

The primary responsibility of the Voice installation Engineer (L2) is to provide technical support to NTT (Ltd) clients. This includes remotely supporting clients within service level agreements (SLAs), to install and configure software and hardware, resolve incidents, perform root cause analysis, and adhere to any related processes such as change management. The Voice Installation Engineer (L2) is involved in more complex environments for installation, configuration, and fault management.
Responsible for setup and installation of technical systems, applications, or process designs for client's purchased or outsourced technology and business process solutions. Works directly with client to manage initial access, map and transfer data, create process documentation, and train or coordinate training for client users. Tests and troubleshoots functionality of installed systems; identifies and documents technical issues to be escalated to product and system integration teams for resolution. Provides feedback based on client experiences to product and professional services teams for product and process improvements. May work directly with clients on-site or provide installation support remotely.

Working at NTT

Knowledge, Skills and Attributes:

· Have a solid, in-depth understanding of Networking (including Routing and Switching) principles on Cisco environments

· Have a good understanding of VoIP Protocols on Broadsoft, SBC and Porta platforms.

· Good understanding and appreciation of technical design and business principles

· Demonstrates project management and administration ability

· Have a solid, in-depth understanding of Networking (including Routing and Switching) principles on Cisco environments

· Good project skills which are demonstrated in the execution of installations and other assignments

· Demonstrate customer engagement skills

· Demonstrate relevant domain specialist knowledge

· Good verbal communication skills

· Client focused and displayed a proactive approach to solving problems

· Ability to work under pressure

· Ability to coach, mentor and provide guidance to team members

· Good understanding of project management principles

Academic Qualifications and Certifications:

·Computer Science / Information Technology Degree or equivalent together with specialized training in new technologies and legacy systems or equivalent

·Project management certification

Required Experience:

·Experience with Networking (including Routing and Switching) principles on Cisco environments

·Experience in VoIP Protocols on BroadSoft, SBC and Porta platforms.

·Solid work experience in a technical implementation engineering or similar role

·Experience engaging with clients and conducting presentations

·Good project administration and documentation experience

·Report writing experience

· Basic project management

Skills Summary

Computer Coding, Customer Centric Solutions, Installation Support, Process Design, Process Improvements, Standard Operating Procedure (SOP), Systems Integration, Troubleshooting

What will make you a good fit for the role?

Workplace type:

Hybrid Working

Equal Opportunity Employer

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

Join our growing global team and accelerate your career with us. Apply today.

A career at NTT means:

  • Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
  • Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world's internet traffic running on our network and where Emoji were first invented, you can be proud of the group's many new 'firsts'.
  • Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
  • Being your best self – in a progressive 'Connected Working' environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
  • Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.

  • Voice Installation Engineer

    2 weeks ago

    Johannesburg, Gauteng, South Africa NTT Full time

    Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAThe primary...

  • 2Nd Line Voice Support Engineer

    2 weeks ago

    Johannesburg, Gauteng, South Africa Cipherwave Storage Solutions Full time

    Main purpose of position: As a 2nd Line Voice Support Engineer, you will be working within our existing, highly skilled, innovative, and driven Voice Support team, allowing you to be an Ambassador for all our products.You will be working with all the latest Voice over IP technologies, and ensuring our customers get a return on their investment into our...

  • Lead Developer – Digital And Voice Branch

    2 weeks ago

    Johannesburg, Gauteng, South Africa Standard Bank Of South Africa Limited Full time

    Lead Developer – Digital and Voice Branch Job Overview Business Segment: Personal & Private Banking Location: ZA, GP, Johannesburg, Baker Street 30 To provide statistical and financial insights into the establishment and the attainment of the financial objectives of the Business Unit, predictive financial modelling and insights, as well as analytics for...

  • Installation and Commissioning Specialist

    2 weeks ago

    Johannesburg, Gauteng, South Africa Six Sense Full time

    Gauteng, JHB - Eastern Suburbs Annually Cost To Company (Market related)You will be working as Installation and Commissioning Specialist and will be the part of Process Automation business area for Process Industries.In this role you will be reporting to Hoisting Operations Manager and will be responsible to act as installation and commissioning specialist...

  • Installations Technician Internship

    2 weeks ago

    Johannesburg, Gauteng, South Africa Globaltrack Full time

    Apply to BECOME An installations technician intern Globaltrack, an award-winning innovator of solutions for thetransport, logistics, mining and related industries has an exciting vacancyavailable for technically inclined, hard-working team players who are lookingfor an opportunity to gain in-job training and technical skills. If you have a technical...

  • Installation Technician

    2 weeks ago

    Johannesburg, Gauteng, South Africa Fresenius Medical Care Full time

    Operational Management Execution of installation according to installation guidelines and project requirementsDocumentation of all installation activities due service reports, installation reports and pressure reportsHandling and usage of test and measurement equipment's according to guidelineExecution of required quality measurementSelf-responsible...

  • Installation and Commissioning Specialist

    2 weeks ago

    Johannesburg, Gauteng, South Africa Six Sense Consulting Full time

    SKILLS, QUALIFICATIONS & EXPERIENCE: Bachelors Degree in Mechanical and/or Hydraulic Engineering Minimum 810 years of experience in hoisting installations and/or maintenance Fluency in English language is mandatory

  • Installation Technician

    2 weeks ago

    Johannesburg, Gauteng, South Africa Fresenius Medical Care Full time

    Operational Management Execution of installation according to installation guidelines and project requirements Documentation of all installation activities due service reports, installation reports and pressure reports Handling and usage of test and measurement equipment's according to guideline Execution of required quality measurement Selfresponsible...

  • Installation Technician

    2 weeks ago

    Johannesburg, Gauteng, South Africa Fresenius Medical Care Full time

    1) Main tasks:Operational Management Execution of installation according to installation guidelines and project requirements Documentation of all installation activities due service reports, installation reports and pressure reports Handling and usage of test and measurement equipment's according to guideline Execution of required quality measurement...

  • Network Engineer

    2 weeks ago

    Johannesburg, Gauteng, South Africa Edge Executives Full time

    We have an opportunity for a Network Engineer with one of our clients.Requirements:Must have over 5 years of working experience as an IT Network Specialist Must have the following experience: LAN, WAN, Wi-Fi, and voice systems Designing and implementing physical and wireless networks Monitoring bandwidth, network performance and supporting system...

  • Mechanical Engineer

    2 weeks ago

    Johannesburg, Gauteng, South Africa Copper Quail Full time

    Job DescriptionMechanical Engineer (South Africa)Location: South AfricaAbout the Company and the Role: Copper Quail Global is proud to partner with a leading company in the engineering sector, recruiting for a Senior Mechanical Engineer. You will contribute to tendering, cost estimation, and oversee mechanical design and installation for capital...

  • Borehole Installer

    2 weeks ago

    Johannesburg, Gauteng, South Africa Indalo Water & Energy Solutions Full time

    JOB ADVERTJob Title: Borehole installer / Borehole TechnicianCompany Name: Indalo Water & Energy SolutionsLocation: Buccleuch (Sandton)Remuneration: Negotiable (Based on experience)Period: 3-month probation periodClosing Date: 17 April 2023DESCRIPTIONTo provide full management and execution on projects. This includes the daily completion of field reports,...

  • Mechanical Engineer

    2 weeks ago

    Johannesburg, Gauteng, South Africa Set Consulting Full time

    About the Company and the Role:SET is proud to partner with a leading company in the engineering sector, recruiting for a Senior Mechanical Engineer. This role involves transforming process requirements into mechanical design specifications for Water, Waste, and Energy projects. You will contribute to tendering, cost estimation, and oversee mechanical design...

  • CI Engineer

    2 weeks ago

    Johannesburg, Gauteng, South Africa Placement Point (Pty) Ltd Full time

    A well established company based in Lazer Park is seeking a CI EngineerDuties: Design & implement electrical and electronic systems that meets applicable engineering standards and codes. Generate and modify electrical drawings & P&IDs. Analyse existing installations in our various products and provide technical recommendations to improve. Manage electrical,...

  • CI Engineer

    2 weeks ago

    Johannesburg, Gauteng, South Africa Placement Point (Pty) Ltd Full time

    A well established company based in Lazer Park is seeking a CI Engineer.Duties: Design & implement electrical and electronic systems that meets applicable engineering standards and codes. Generate and modify electrical drawings & P&IDs. Analyse existing installations in our various products and provide technical recommendations to improve. Manage electrical,...

  • Solar Solutions Engineer

    2 weeks ago

    Johannesburg, Gauteng, South Africa Network Recruitment Full time

    We are seeking a highly motivated and experienced Solar Solutions Engineer to join our dynamic team. The ideal candidate will have a strong background in solar energy systems, project management, and a passion for renewable energy.Key ResponsibilitiesDesign and develop solar power systems tailored to client needs.Conduct site assessments and feasibility...

  • Solar Solutions Engineer

    2 weeks ago

    Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Solar Solutions Engineer at [Company Name]We are looking for a motivated Solar Solutions Engineer to join our team. If you are passionate about renewable energy and have experience in solar energy systems, we want to hear from you.Key Responsibilities:Designing and developing tailored solar power systems for clients.Conducting site assessments and...

  • Network Engineer

    2 weeks ago

    Johannesburg, Gauteng, South Africa Datafin Full time

    Network Engineer (JHB Onsite)IT - Support ~ IT - InfrastructureJohannesburg - GautengENVIRONMENT: A provider of world-class turnkey engineering designs, products and services for the Fuel & Energy industry, seeks a strong technical Network Engineer to join its Joburg division. Your core role will be to ensure the optimal functioning of the network and...

  • Solar solutions engineer

    2 weeks ago

    Johannesburg, Gauteng, South Africa Network Recruitment Full time

    We are in search of a highly motivated and skilled Solar Solutions Engineer to become part of our dynamic team. The perfect candidate will possess a solid background in solar energy systems, project management, and a deep commitment to renewable energy.Key ResponsibilitiesDesign and create customized solar power systems based on client requirements.Conduct...

  • Contracts Engineer

    2 weeks ago

    Johannesburg, Gauteng, South Africa Redpath Full time

    MINIMUM REQUIREMENTSGovernment Certificate of Competency (Mines and Works)BEng or equivalent Degree in Mechanical or Electrical Engineering orNational Diploma: Mechanical / Electrical EngineeringMinimum 10 years' experience in all mining engineering related fieldsEXPERIENCE, KNOWLEDGE & SKILLSVertical shaft operations & maintenanceWinders & ancillary...