Mid-Level Service Desk Engineer

Service Desk EngineerDepartment: SupportEmployment Type: Full TimeLocation: JohannesburgReporting To: Head of SA Managed Services and SupportDescriptionSabio is a Global company and the leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust...

Sandton, Johannesburg, Gauteng - Information TechnologyMid-Level IT Technician (JB3077)Sandton, JohannesburgR per month, Cost to CompanyDuration: PermanentApplication closing date: 12 May 2023Minimum Requirements:IT Tertiary qualification (Degree/Diploma in a relevant field will be an advantage)MS QualificationMatric / Grade 12 / National Senior...

We are seeking a highly skilled and experienced Service Desk Manager to oversee our service desk operations. The Service Desk Manager will be responsible for leading multiple teams of support specialists, ensuring timely and effective resolution of technical issues, and maintaining high levels of customer satisfaction.KEY RESPONSIBILITIES: Provide...

Responsible for Level 1 support of any issue raised by a customer.Education (Formal Qualification required)MinimumGrade 12Knowledge of general accounting / bookkeeping proceduresProficient in relevant computer softwareExperience (Minimum Experience required - type and number of years)Office administration Year(s) 1-3 yearsOutput 1 GSS Service desk Level one...

Sandton, Johannesburg, Gauteng - Information Technology Mid-Level IT Technician (JB3792)Sandton, JohannesburgR per monthDuration: PermanentMinimum Requirements:IT Tertiary qualification (Degree/Diploma in a relevant field will be an advantage)MS QualificationMatric / Grade 12 / National Senior CertificateAt least 2 years experience as a Mid-level IT support...

JOB TITLE - SERVICE DESK MANAGERMAIN RESPONSIBILITIES: Ensure the Delivery and Maintaining of a highquality fault logging and resolution for most Incidents and known problems Ensure the Delivery on High-Quality first and second level support Focus on call answering and firstlevel resolution KPIs Continuous development Ensure the Delivery of highquality call...

GoldenRule is in search of a Mid Tier Software Engineer to join a leading Digital Business Giant.As a Mid-Tier Software Engineer, you will be required to work with the Java programming language, follow existing IT standards, policies and procedures to develop web applications and computer systems.Working with other colleagues in our hybrid teams contributing...

About Us:As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design,...

About Us:As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design,...

Main Job PurposeAs a Service Desk Co-ordinator, you'll be responsible for the smooth running of our support desk. The Co-ordinator will deal with customers on an escalation basis and is accountable for the management of the Service Desk and any associated vendors. The Service Desk Co-ordinator will provide information to other key Stakeholder areas e.g....

Mid-Level Python Software DeveloperLocation: South Africa (Remote)Client: US-basedPosition: Full-TimeHours: Flexible, aligning with US/SAST time zonesRole Overview:We are seeking a skilled Software Developer to join our team in building robust software solutions for medical billing. This role involves working with cutting-edge technologies to create...

Are you looking for a career where you can make an impact and progress quickly? Are you looking to work in one of the best service desks in the region? Our client is looking for someone who will take charge and lead our team to success**Key Roles and Responsibilities: - Responsible for managing a team of service desk agents. Contribute to the process of...

JOB TITLE - SERVICE DESK TEAM LEADER (CONTRACT)6 MONTH CONTRACTTo ensure effective and efficient Service Desk services are delivered according to the agreed contracts with clients by performing planning, financial management, people management and SLA management activities on an operational level with regard to the allocated team.MAIN RESPONSIBILITIES: Input...

Mid-Level Python Software DeveloperSouth Africa (Remote), US-based, Full-Time, Flexible, aligning with US/SAST time zonesRole Overview:We are seeking a skilled Software Developer to join our team in building robust software solutions for medical billing. This role involves working with cutting-edge technologies to create efficient, scalable, and secure...

1.Technical Proficiency: Jira Administration: Ability to configure and manage Jira workflows, custom fields, permissions, issue types, and other settings to optimize its usage for the service desk. ITIL Knowledge: Familiarity with ITIL processes, particularly Incident, Problem, Change, and Knowledge Management, to align service desk operations with best...

Mid-Level Python Software DeveloperLocation: South Africa (Remote)Client: US-basedPosition: Full-TimeHours: Flexible, aligning with US/SAST time zonesRole Overview:We are seeking a skilled Software Developer to join our team in building robust software solutions for medical billing. This role involves working with cutting-edge technologies to create...

IT Service Desk Technician (Helpdesk 1st Line Support) Job purpose Service Desk Technician providing first-line support to Client Sites using Remote Tools. Duties and responsibilities Validate newly created tickets from all Sources using Validation Matrixes. Validate First pass Assessment of Impact and Change if Required. Validate First Pass Assessment of...

ROLE PURPOSEWhile providing the highest customer service, the service desk agent answers incoming calls, tracks all information on the Remedy system along with their expertise to resolve the customer's request in a timely fashion.The Service desk agent provides desktop support, such as password or account related queries, Outlook, VPN, APN (3G), monitoring...

Job Description:As the Sub-Product Owner for our IT Service Desk, you will play a crucial role in overseeing the efficient and effective delivery of IT services to our clients. You will collaborate closely with cross-functional teams, stakeholders, and vendors to ensure the successful implementation of ITSM processes and methodologies. Your technical...

The National Service Desk Manager is responsible for managing daily operations of the service desk, managing the service desk team, representing the team to other stakeholders, and helping to ensure that the service desk is constantly developing and improving.The National Service Desk Manager should have a solid technical background combined with customer...