Ecomplete Customer Relations Manager- Marketing

2 weeks ago


Cape Town, Western Cape, South Africa Smollan Full time
At eComplete, we create and manage the perfect environment in which e-commerce thrives.

Our first-of-a-kind, fully managed, end-to-end e-commerce solution helps brands and retailers get to market at a fraction of the time and cost.

We manage the entire e-commerce journey - from click to delivery - enabling our clients to stay focused and what they do best.

Our mission is to ignite more e-commerce globally and to connect customers with their favourite brands. We are not just changing the e-commerce industry; we are launching it into the next universe of retail.

We are growing our e-Complete team in South Africa As a **Customer Relations Manager

Your role in eComplete:

General

  • Creating and running weekly/monthly/quarterly reporting and providing insights on way forward
  • Keeping up to date on market trends and ensuring our clients remain relevant
  • Owning client relationships on all relevant topics
  • Executing a plan based on lifecycle, customer value, product engagement and Driving innovation within your vertical.
  • Building and developing relationships with clients, colleagues, partners and with other departments
  • Leading strategic thinking with your collaborators and co workers.
  • Producing bestpractice wireframes for newsletters for design to work from
  • Maintaining and driving communication with our chosen CRM platform's support team for quick assistance
  • Troubleshooting daily errors or dips in performance, ensuring deliverability and engagement remains strong
  • Degree, qualification and/or certification in marketing or digital marketing advantageous.
  • 13 years' experience in content and CRM marketing in a digital marketing agency/environment.
  • Demonstrated experience in CRM automation, showcasing a robust track record of driving engagement through automation strategies.
  • Passion for customer engagement and a flair for creativity and innovation.

Key Competencies

  • Excellent verbal and written communication skills
  • High levels of attention to detail
  • Datadriven with a test and learn approach to CRM
  • Strategically minded

  • Ecomplete CRM

    2 weeks ago


    Cape Town, Western Cape, South Africa Smollan Full time

    At eComplete, we create and manage the perfect environment in which e-commerce thrives. Our first-of-a-kind, fully managed, end-to-end e-commerce solution helps brands and retailers get to market at a fraction of the time and cost. We manage the entire e-commerce journey - from click to delivery - enabling our clients to stay focused and what they do best....


  • Cape Town, Western Cape, South Africa Smollan Full time

    We are on the lookout for a Full - Stack Software Developer for our eComplete business to join the team in Cape Town.About eCompleteWe create and manage the perfect environment in which e-commerce thrives. Our first-of-a-kind, fullymanaged, end-to-end e-commerce solution helps brands and retailers get to market at a fraction ofthe time and cost. We manage...


  • Cape Town, Western Cape, South Africa Smollan Full time

    At eComplete, we create and manage the perfect environment in which e-commerce thrives. Our first-of-a-kind, fully managed, end-to-end e-commerce solution helps brands and retailers get to market at a fraction of the time and cost. We manage the entire e-commerce journey - from click to delivery - enabling our clients to stay focused and what they do best....


  • Cape Town, Western Cape, South Africa Smollan Full time

    At eComplete, we create and manage the perfect environment in which e-commerce thrives. Our first-of-a-kind, fully managed, end-to-end e-commerce solution helps brands and retailers get to market at a fraction of the time and cost. We manage the entire e-commerce journey - from click to delivery - enabling our clients to stay focused and what they do best....


  • Cape Town, Western Cape, South Africa Sandi Crowther Recruitment Full time

    Western Cape, CPT - CBD R Monthly Cost To CompanyCape Town. Established, fast-growing concern within the Logistics industry seeks Customer Relations Officer who is customer centric with excellent analytical and organisational abilities.Responsibilities: Provide administrative support for customer quotations and service level agreements Assisting with...


  • Cape Town, Western Cape, South Africa GAP Consulting Full time

    Western Cape, CPT - CBD Transport & Logistics R R Monthly Job ref: TL000155/IDS Vacancy type: PermanentSHIFTINTOHIGHCAREER by joining a Transport and Logistic Company that seeks the expertise of a Customer Relations OfficerMinimum Requirements: Must have a minimum of 2 years' recent experience as a Customer Relations Officer within the Logistic Freight...

  • Customer Relations

    2 weeks ago


    Cape Town, Western Cape, South Africa Bryco Metals Full time

    We have an exciting opportunity for a Customer Relations Sales Person to join our teamOur company specializes in metal processing, laser cutting, punching and bending of steel, stainless steel and aluminium. We're looking for a self-starter with initiative, who can work well independently and as part of a team.As our Customer Relations Sales Person, you'll...


  • Cape Town, Western Cape, South Africa City of Cape Town Full time

    ELIGIBILITYCLOSING DATEREFERENCE NUMBERWS 230/23SALARYTCOEDEPARTMENTCommercial ServicesDIRECTORATEWATER AND SANITATION Head - Customer Relations ManagementRequirements: Relevant B Degree/B Tech qualification At least 8 years relevant experience in a SeniorManagement role in Financial Management / CustomerServices Managementwould be advantageous Valid...


  • Cape Town, Western Cape, South Africa Tiger Digital Marketing Full time

    Title: Remote Marketing Operations ManagerResponsibilities:Administrative Duties:Efficiently manage and organize administrative tasks to ensure smooth day-to-day operations.Coordinate and schedule meetings, conferences, and other events as needed.Handle travel arrangements and accommodations for team members.Financial Management:Assist in budget planning and...


  • Cape Town, Western Cape, South Africa CH MARKETING PTY Full time

    This is a full-time on site rule for a retail sales opportunity at CH Marketing in Cape Town. As a successful candidate you will be responsible for a day-to-day task related to communication, customer service, sales, training, and sales management. The role involves working closely with the sales and marketing teams to develop and implement strategies to...


  • Cape Town, Western Cape, South Africa beBee Professionals Full time

    BeBee Professionals is looking for a Customer Relations Coordinator to join our team in Cape Town. The successful candidate will be responsible for providing excellent customer service and managing customer relations.The ideal candidate should have a minimum of two years of customer service experience, excellent communication and interpersonal skills, and...

  • Marketing Assistant

    2 weeks ago


    Cape Town, Western Cape, South Africa Maspark Sales and Marketing Full time

    JOB DESCRIPTIONThe individual will be responsible for supporting the marketing department in various tasks related to market research, campaign planning, content creation, social media management, and brand activations.Responsibilities: Assist in conducting market research and gathering customer insights to inform marketing strategies Collaborate with the...


  • Cape Town, Western Cape, South Africa IIE Varsity College , IIE Vega and IIE MSA Full time

    Direct Reporting Line:Head Academic OperationsVega School is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications...


  • Cape Town, Western Cape, South Africa Maspark Sales and Marketing Full time

    Join one of South Africa's leading FMCG Sales and Marketing company and become part of a winning team. If FMCG and building brands excites you, along with a fast paced and innovative environment, then this position may well be for you. We have an exciting opportunity available for a Junior Marketing Manager based at our Head Office in Cape Town.The job...


  • Cape Town, Western Cape, South Africa Clicks Group Limited Full time

    Listing reference: 015926Listing status: Online-Position summaryIndustry:Wholesale & Retail Trade- Job category:DebtorsLocation:Cape Town- Contract:PermanentEE position:YesIntroduction We have a vacancy for a Customer Relations Consultant to work with the Pharmacy Debtors team within the Group Finance department. The role will be based at the Head Office in...


  • Cape Town, Western Cape, South Africa Clicks Group Limited Full time

    Listing reference: 016660Listing status: Online-Position summaryIndustry:Wholesale & Retail Trade- Job category:DebtorsLocation:Cape Town- Contract:PermanentEE position:YesIntroduction We have a vacancy for a Customer Relations Consultant to work with the Pharmacy Debtors team within the Group Finance department. The role will be based at the Head Office in...


  • Cape Town, Western Cape, South Africa Campari Group Full time

    Date: Jul 4, 2023- Location: Cape Town, Western Cape, ZA- Additional Location:Function: CCMSeniority Level: Mid-Senior levelEmployement type: PermanentWorkplace Type: HybridCompany: Campari South Africa (PtyCampari Group today is a major player in the global branded spirits industry, with a portfolio of over 50 premium and super premium brands, marketed and...


  • Cape Town, Western Cape, South Africa Intercon Recruitment Full time

    Premium brand dealership based in Cape Town is looking for a Well groomed, Professional Customer Relations ConsultantRequirements:Must have Previous Motor Dealership Customer Relations Consultant experience.Must be well-spoken and well-groomed.Matric, Clear ITC and CriminalSalary R R15 000 basic, negotiable depending on experiencePension Fund & Medical...

  • Marketing Manager

    2 weeks ago


    Cape Town, Western Cape, South Africa Mustard Seed Relationship Marketing Full time

    We are an advertising agency, specialising in the marketing of shopping centres, seeking a marketing manager overseeing a few properties in the Western Cape.The person will represent the agency on-site at a shopping centre in Cape Town. The person will be responsible for the execution of above-the-line and below-the-line campaigns for an upmarket shopping...


  • Cape Town, Western Cape, South Africa Sydsen Full time

    A well-established automotive dealership in the Southern Suburbs of Cape Town is seeking aCustomer Relations Consultant to join their team.The main purpose of this position:The role requires creative thinking and a real talent for communications Tasks will involve suggesting ideas based on customer feedback, working with managers and other teams to shape...