Customer Relations Officer

2 weeks ago


Cape Town, Western Cape, South Africa Sandi Crowther Recruitment Full time
Western Cape, CPT - CBD

  • R Monthly Cost To Company

Cape Town. Established, fast-growing concern within the Logistics industry seeks Customer Relations Officer who is customer centric with excellent analytical and organisational abilities.

Responsibilities:

  • Provide administrative support for customer quotations and service level agreements
  • Assisting with administration of Rate Management System
  • Receive customer queries and provide follow ups
  • Assist with the compilation of reports and presentations
  • Provide administrative assistance in terms of filing, typing, copying, and scanning
  • Assist with updating of Marketing Database and content for social media platforms
  • Facilitate customer visits
  • Provide support in Customer Relations Manager's absence
  • Assisting in sourcing and distribution of promotional material

Requirements:

  • Minimum Matric
  • Experience in port environment will be beneficial
  • Marketing and logistics experience will be beneficial
  • Excellent communication and interpersonal skills
  • Good analytical skills
  • High standard of confidentiality and professionalism
  • Organised and eye for detail
  • Must have own reliable transport

For more information please contact:

  • Tess Robertson


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