Head - Customer Relations Management

Overall Purpose of the JobUnder the supervision of the Head: Academic Operations and the Deputy Head: Academic Operations, the Senior Customer Relations Officer is responsible for ensuring that all student queries related to all aspects of the student experience are dealt with timeously and effectively by the Customer Relations Centre in line with the agreed...

Direct Reporting Line:Campus HeadVarsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited...

Direct Reporting Line:Head Academic OperationsVega School is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications...

An international super-fast growing tech company that are revolutionising hoteliers around the globe have an exciting new job opportunity for a Head of Customer Service to join their team in Cape Town. As part of the leadership team, you will become accountable for the net retention rate and customer satisfaction. You will work directly with your Head of...

Shelflife is looking for a highly motivated and competent individual to join our team in the key role of Customer Care Officer at our Head Office in Cape Town.This role is suitable for an individual for whom going the extra mile for a customer is considered a privilege and a pleasure.The individual we seek will be passionate about providing the very best...

Listing reference: 015926Listing status: Online-Position summaryIndustry:Wholesale & Retail Trade- Job category:DebtorsLocation:Cape Town- Contract:PermanentEE position:YesIntroduction We have a vacancy for a Customer Relations Consultant to work with the Pharmacy Debtors team within the Group Finance department. The role will be based at the Head Office in...

Listing reference: 016660Listing status: Online-Position summaryIndustry:Wholesale & Retail Trade- Job category:DebtorsLocation:Cape Town- Contract:PermanentEE position:YesIntroduction We have a vacancy for a Customer Relations Consultant to work with the Pharmacy Debtors team within the Group Finance department. The role will be based at the Head Office in...

Head of Customer Support (Fintech)R500k plus bonusCape TownExcellent career opportunity with established Fintech for experienced Head of Customer Support. Reporting to the Head of Product you will be responsible for leading customer interaction across all customer touchpoints. Being a mobile-only business, this role has the mandate to shape the customer...

Our client provides standardised rooftop solar solutions to households at an affordable fixed monthly subscription. They are the largest owner of residential-sized PV systems in South Africa. To continue the fast growth and retain their top spot, they need to ensure that they not only offer the best products, but also give customers the best experience in...

Role responsibilities include (but not limited to):Team leasdershipExpert in above processes and systems with the ability to identify areas of need and build a strong team to strengthen IT's partnership with the businessEnsure systems and services are performing, while leading and cultivating talent to cover current and future requirementsManagement of the...

We have an exciting opportunity for a Customer Relations Sales Person to join our teamOur company specializes in metal processing, laser cutting, punching and bending of steel, stainless steel and aluminium. We're looking for a self-starter with initiative, who can work well independently and as part of a team.As our Customer Relations Sales Person, you'll...

BeBee Professionals is looking for a Customer Relations Coordinator to join our team in Cape Town. The successful candidate will be responsible for providing excellent customer service and managing customer relations.The ideal candidate should have a minimum of two years of customer service experience, excellent communication and interpersonal skills, and...

As a leader, you need to inspire the donor relations team to deliver measurable, cost-effective results that make the vision a reality and consistently meet our fundraising targets. Importantly, the successful individual will have the skills, sensitivity, and personal confidence to tap into individual strengths to build a high-performing team. While it is...

Western Cape, CPT - CBD R Monthly Cost To CompanyCape Town. Established, fast-growing concern within the Logistics industry seeks Customer Relations Officer who is customer centric with excellent analytical and organisational abilities.Responsibilities: Provide administrative support for customer quotations and service level agreements Assisting with...

Lead the Future of Customer SupportAre you ready to pioneer exceptional customer experiences? Join us as our Head of Customer Support and become a key player in revolutionizing support services.About the Role:As a founding team member in South Africa, you'll spearhead our mission to deliver unparalleled customer support. Your role involves building and...

The main purpose of this role is to manage the business relationship with our customers, solving lasting customer problems, building a long- term competitive advantage, retaining loyal customers, creating a strategy to increase profitability and providing a comprehensive customer perspective for executive decisions to increase the lifetime value and...

Premium brand dealership based in Cape Town is looking for a Well groomed, Professional Customer Relations ConsultantRequirements:Must have Previous Motor Dealership Customer Relations Consultant experience.Must be well-spoken and well-groomed.Matric, Clear ITC and CriminalSalary R R15 000 basic, negotiable depending on experiencePension Fund & Medical...

A well-established automotive dealership in the Southern Suburbs of Cape Town is seeking aCustomer Relations Consultant to join their team.The main purpose of this position:The role requires creative thinking and a real talent for communications Tasks will involve suggesting ideas based on customer feedback, working with managers and other teams to shape...

What will you do?A position of an Investor Relations & Programme Manager exists within Santam Corporate Services, based in Cape Town.The purpose of this role is to develop and implement investor relations strategies including informing, consulting and involving stakeholders where relevant. In addition, to drive the programme management and implementation of...

About the team:Luno's Customer Success team is on the mission to ensure that we continue to be the most welcoming and trusted place on the planet to safely buy, sell, store, and use crypto. With the help of leading technology, our experienced multi-disciplined team ensures we carefully design a customer support experience that guides and delights our...