Key Account Manager

1 week ago


East Rand, South Africa Unique Personnel Full time

Job Number

  • 69400

Job Type

  • Permanent

Job Title

  • Key Account Manager

Computer Skills

  • CRM,MS Office Suite

Industry

  • Logistics and Supply Chain

City

  • Ekurhuleni (East Rand)

Province

  • Gauteng


Overview: Responsibilities:Develop and maintain strong relationships with key clients, understand their business needs, and provide solutions that meet or exceed their expectations. Play an integral part in generating new sales that will turn into longlasting relationships. Managing the matrix relationship with the national customer base. Collaborate with internal teams, including operations and customer service, to ensure seamless service delivery to clients. Acting as the main point of contact between key clients and internal teams. Provide regular reports to MANCOM on account status, trading performance, and customer satisfaction levels. Participate in industry events and exhibitions to promote our brand and build relationships with potential clients. Conduct market research to stay updated on industry trends, competitive landscape, and customer needs. Compile regular reports on account progress, status and forecasts. Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions. Provide exceptional customer service by promptly addressing customer queries, concerns, and complaints
Inherent Requirements Qualifications:Strong communication, interpersonal, and negotiation skills Proven track record of managing key accounts Ability to work independently and as part of a team in a fastpaced environment Knowledge of logistics, transportation, and supply chain management Proficiency in MS Office, CRM software, and other sales tools Willingness to travel and work flexible hours when required
What Qualification

  • Bachelor's degree in business and/or logistics

Minimum Qualification

  • Bachelors

Status

  • Available


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