Customer Helpdesk Assistant

Business unit, Department, ReportingBusiness Unit:Department:Reports to: Core DescriptionThe purpose of the job is to provide a well-managed and operational Helpdesk and helpdesk environment for BCX Retail to maintain and improve customer satisfaction levels. Key Deliverables / Primary FunctionsMaintain & exceed customer satisfaction and provide remote...

Assisting with support & Internet related queries via telephone or remote support. Administration of clients.Qualifications and Experience: Microsoft Certification (MCSA/MOS) and Network+ Minimum of 3 years of experience working on a technical helpdesk as level 2 support or equivalent Network administration role in supporting large customer.Salary: R15,...

Our client in the computer and services industry is searching for an Admin IT Helpdesk Coordinator to join their team in Centurion.Purpose of the role:The Admin and Helpdesk Coordinator plays a crucial role in ensuring that IT issues are promptly addressed, and end-users receive the necessary support to use technology effectively in their daily work. They...

Job Purpose and Overview: To provide CLC as a business and Customer Experience Centre (CEC) with the necessary support in performing administrative duties including tasks relating to matters that impact CLC positively to assist and contribute to the smooth and efficient running of the Customer Experience Centre (CEC) and the CLC business. Qualifications and...

CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success.CLC is currently recruiting for a Customer Experience Centre...

Gauteng, Centurion**CLC is recruiting for Customer Experience Ambassadors with excellent communication and customer care skills, to join our Inbound Emergency Assistance Call Centre Department.Purpose:To assist the Customer Experience Centre (CEC) with the vital role of performing customer service-related duties including the effective handling of inbound...

Gauteng, Centurion**(Negotiable)CLC is currently recruiting for a Customer Experience Centre Manager.The Customer Experience Centre Manager is responsible for overseeing the operations of our Customer Experience Centre (CEC), which provides emergency assistance services such as Roadside Assistance, Household Assistance, Medical Assistance, and other related...

Gauteng, Centurion**(Market related)CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success.CLC is currently...

Company DescriptionOUTsurance has been propelling the South African insurance industry forward for the last 24 years. As leaders in the field, we're always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values.Our continued success can be attributed to OUTstanding employees who set the bar high with...

Gauteng, Centurion**Monthly (Market related, Negotiable)PurposeResponsible to assist with the daily running and management of the Division through the effective use of resources. Ensuring that SLA's are met per Binder Agreements.The purpose is the effective management of claims consultants. Ensure efficient service levels to internal and external clients by...

Gauteng, Centurion**R12' R15' Negotiable)We are recruiting for a dynamic VAPS Claims Consultant to join our Claims Team.The main job purpose is the effective handling and settlement of VAPS claims while ensuring efficient service levels to internal and external clients. These duties include accurate reserving of claims, reviewing insurance policies to...

Job Title: CAD/CAM Technical Support SpecialistCompany Overview: We are a leading provider of CAD/CAM software solutions in the manufacturing industry, dedicated to helping our clients optimize their operations.Responsibilities:Provide first-level support for customer concerns and issues related to software installation and operation.Meet CAD/CAM technical...

Responsibilities: Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Assist with user account management, including creating, modifying, and deactivating accounts as needed. Collaborate with senior IT staff to escalate complex technical issues and follow up until resolution. Perform routine maintenance tasks such as...

Company based in Centurion searching for dynamic and customer focused Customer Experience Ambassadors with an Intermediate Life Support or Advanced Life Support qualification.The purpose of the role is to of perform customer service-related duties in a 24/7 Emergency Call Centre, including the effective handling of inbound and outbound calls, logging cases...

Gauteng, Centurion** Negotiable)Job Purpose:You will oversee the development, implementation, and monitoring of information security standards and frameworks across the business. These standards encompass administrative, technical, and physical security controls, addressing the confidentiality, integrity, and availability of information in all formats. The...

Main Duties And Responsibilities: Relationship Manager's role is typically responsible for customer relationships after the sale or service process is complete, and they continue to work with customers to keep them up to date on products and services to maintain that relationship. Assists in the delivery of new and used vehicles, ensuring that each customer...

IntroductionA leading company in the Health and Beauty sector is looking for an experienced Customer Relations Agent to join their dynamic team.Duties & Responsibilities Service Excellence Provide the required service to clients as per the SOP Deal with external and internal enquiries, provide feedback and find permanent solutionsThese include: Registration...

PURPOSEThe role is responsible for customer service agent is to ensure all deliveries are follows-up on timeously as per Customer SLA, that all reports are submitted timeously with the relevant remarks/feedback in order to keep the Customer well informed/updated at all times. Ensure functions are performed effectively and efficiently. Always attend to...

Job Advert Summary:Responsible for providing desktop support to all IT end-users.The movement of any IT assets is to be documented appropriatelyMinimum Requirements:Preferred Minimum Education and ExperienceSenior CertificateCertificate in PC maintenanceA+ and N+ Certificate1-3 years experience in a formal IT environmentCritical CompetenciesSystems /...

Purpose:A Retail Floor Assistant sells products and assists customers in a store or retail outlet. Their primary duties include assisting, resolving customer issues and keeping the shop orderly.Key Performance Arears: You are to be always on the retail floor no more standing or being at the selfhelp point and no sitting while customers are in the shop or...