Customer Experience Ambassador

2 weeks ago


Centurion, Gauteng, South Africa CLC Full time

Company based in Centurion searching for dynamic and customer focused Customer Experience Ambassadors with an Intermediate Life Support or Advanced Life Support qualification.


The purpose of the role is to of perform customer service-related duties in a 24/7 Emergency Call Centre, including the effective handling of inbound and outbound calls, logging cases on the system, performing follow ups and maintaining excellent communication with all relevant, involved parties and ensuring that requests for assistance are attended to in order to assist and contribute to the effective operation of a customer service orientated centre.


Applicants must meet the following minimum requirements:

  • Matric Certificate
  • Computer Literate (Microsoft Outlook, Word, Excel)
  • Minimum 2 Years working experience in a emergency contact centre environment
  • Intermediate Life Support or Advanced Life Support qualifications and experience to handle medical emergency calls
  • Excellent customer service skills
  • Excellent telephone etiquette
  • Problem solving skills
  • Attention to detail
  • Able to multitask
  • Good listening skills
  • Good data entry and typing skills

Salary:
R8'000.00 to R15'000.00

Salary:
R8, R15,000.00 per month

Ability to commute/relocate:

  • Centurion, Gauteng: Reliably commute or planning to relocate before starting work (required)


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