Diagnostics Applications Specialist

1 week ago


Durban, KwaZulu-Natal, South Africa Zoetis Full time

POSITION SUMMARY**The Diagnostics Application Specialist (DAS) role provides in-field customer support within their selected region for the Zoetis Diagnostic range. The DAS identifies equipment and consumable opportunities to ultimately increase instrument placements and utilization. The DAS ensures strategic execution and the attainment of sales, revenue, and profit growth for the Zoetis Diagnostic range.
This is a field role with high travel requirements

POSITION RESPONSIBILITIES**- Diagnostic Territory Management: Driving diagnostic territory analysis, identification of high potential areas, establishing and maintenance of client relationships, management of consumables utilization and budgets, identification and follow-up of diagnostic opportunities.

  • To provide infield customer support for our current and future range of diagnostics products (instrument, consumables, and software solutions).
  • Investigate and troubleshoot diagnostic related matters.
  • Work with the sales representatives to identify equipment and consumable opportunities and increase instrument placements and utilization.
  • He or she is expected to support the sales division to achieve country sales and profitability goals within their assigned territory.
  • Instrument installation and conducting, in field, post purchase support and training with customers.
  • Coordinate and collaborate with Diagnostics Marketing Manager/Sales Specialist (DSS) to understand, communicate, and manage current and forecasted territory diagnostics sales objectives.
  • Develop and conduct workshops, educational seminars, and general product presentations in front of large groups of professionals.


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