Debtors Clerk

2 weeks ago


Durban, KwaZulu-Natal, South Africa JDJ Diagnostics Full time

POSITION: Debtors Clerk

LOCATION: Main Lab - Musgrave

JDJ Diagnostics requires a Debtors Clerk to maintain full responsibility for all debtor collections. Ensure that the companys cash flow is maximized through collections and minimization of risk.

Key Responsibilities

  • To screen unpaid claims and recover effectivity from correct source.
  • Sending emails to medical aid.
  • Monitor accounts and incoming payments.
  • Verify discrepancies.
  • Phoning medical aid/ clients and doctors rooms to gather valid information.
  • Check websites for information or ensuring that the claim is paid.
  • Ensuring that missing remittance is received and marked off.
  • Answer incoming calls and ensure clients satisfaction is given to our clients.
  • Respond to and resolve client billing issues and queries.
  • Attention to details on test not paid. Motivate if required.
  • Ensuring lab forms are emailed to medical aid, should there be an issue for non-payment.
  • Privates in hospital claims-collecting directly from clients that do not have medical aid.
  • Ensure rates are adjusted-redirecting discounts to senior to be adjusted.
  • Enter valid notes against each claim.
  • Validate check, fix and submit claims via Edi.
  • Ability to calculate/ post and manage account figures.

GENERAL

  • Ad hoc requirements

Minimum Requirements

  • Grade 12
  • Minimum 2 years experience in a similar role

Required skills:

  • Exceptional organizational skills and attention to detail
  • Willingness to work in a team
  • Communication skills (Verbal, writer presentation. Computer Literacy
  • Time Management and Evaluation skills.

Required Competencies:

  • Teamwork skills and the ability to work in a demanding situation
  • Accuracy Detail-Orientation Flexibility
  • Problem-solving
  • Self-management

Please note that all shortlisted applications are subject to verification checks


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