Wholesale Key Accounts Manager

2 weeks ago

Cape Town, Western Cape, South Africa Crocs South Africa Full time

Sales & Account Management

  • Support the National Sales Manager with the creation of budgets and forecasts, door growth targets and key account plans for the wholesale channel
  • Conduct seasonal reviews by key account
  • Conduct seasonal sellin meetings with key account customers to showcase new collections
  • Provide stakeholders with recommendations on product mix and performance of the brand through analysis of sales reports
  • Drive sales, by proactively communicating orders and deliveries with customers, suggest topup orders and ensure order book is converted
  • Work closely with marketing to identify trade marketing opportunities and incorporate into key account plans
  • Conduct store visits own, customer and competitor to review trends, customer specific issues and competitor activities to help formulate strategic plans and be proactive in reacting to market conditions
  • Build effective relationships with key account wholesale customers

Supply Chain & Operations Management

  • Proactively manage stakeholders against agreed SLA's: Ensure delivery deadlines are met, keep customers informed regarding stock and operations management
  • Review and manage open order reports from global logistics, in collaboration with the Merchandise Planner
  • Communication to global logistics on product movement
  • Place orders by order cutoff deadlines
  • Communication to local logistics on product movements and orders
  • Manage VAS requirements arranged via logistics
  • Manage regular communication and distribution of reports and ATS to customers
***
Reporting

  • Report monthly on the wholesale sales forecast
  • Seasonal analysis by key account
  • Quarterly business review reporting
  • Request regular sell out from key accounts

Requirements:

  • Relevant tertiary qualification (Sales and Marketing)
  • At least 3 years experience in a similar role
  • Advanced Microsoft office ability
  • Ability to travel as and when necessary (Local)
  • SAP experience advantageous
  • A strong understanding of lifestyle brands and the market opportunities within the retail, wholesale and ecommerce sector
  • Business and commercial acumen
  • Budgeting and reporting skills with a strong understanding of retail KPI measurements
  • Excellent written and verbal communication skills
  • Highly organized and deadline driven
  • Capacity to collaborate, integrate and facilitate teamwork
  • Ability to network, build and sustain stakeholder relationships internally as well as with external stakeholders is critical
  • Strong customer first service focus and flexible in approach
  • Strong product focus and understanding

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