Customer Support Agent

We currently operate in 10 countries, and welcome more than 250,000 visa applicants each year.As part of our development, we are looking to strengthen our Operations Department and are currently recruiting Customer Support French Agents, looking for new challenges within a dynamic and human focused company.DescriptionAs our Cape Town Contact Centre prepares...

The Company:The Red FoxRole Name: Customer Support AgentLocation: Cape TownHours of work: Monday to Friday 9:00am - 17:00pmRole summaryThe Red Fox, an enterprising contributor in the sports betting industry, provides targeted marketing and operational support for two unique brands. With one brand enjoying established success and the other a burgeoning player...

Join a leading gaming operator in Cape Town as a Sportsbook Call Centre AgentKey Responsibilities as the French Customer Support (Sportsbook) Agent in Cape Town:Offer advice to customers engaging in online sports betting. Respond to technical and/or accountrelated queries raised by customers. Conduct research using available resources, such as sports shows...

Customer Support Agent will consult with customers and provide the appropriate solutions and answers to complaints and queries related to reservations, refunds and ticket troubleshooting. In doing this they keep records of customer interactions while following communicated procedures, guidelines and policies. Their strong customer service experience will...

Who we areYuppiechef is South Africa's premier kitchen and homeware store. We see ourselves as helping people find more moments of joy in their homes through products that make daily life more comfortable, more innovative and more beautiful.Our vision is to build the world's BEST omnichannel shopping experience, providing top class customer support to each...

Multi Skilled Support Agent.Are you passionate about driving customer success? Are you interested in learning about new technologies, problem solving and working with an exceptional team?Amalgamated Passive House is a growing BPO call centre based in Milnerton. We are seeking experienced staff for this role. We are in the telecommunications industry so...

We Are Innovators & Category CreatorsDo you have what it takes? There are not many companies that are truly creating the future they imagined and emerging as category creators, we are not imitators and therefore looking for courageous creators Clickatell is changing the way consumer and brands are engaging and ultimately how commerce will get done. We are...

Duties & Responsibilities Liaise with other departments within the company as required to ensure accurate responses are provided to both customers and team members. Ensure any required actions are quickly and accurately taken relating to the nature of the correspondence. Ensure all required systems are kept updated with details of the customer's...

Company Overview: We are a leading company in the solar industry, committed to providing sustainable and innovative energy solutions to our customers. As we continue to expand, we are seeking a highly motivated and customer-oriented Support Agent to join our team. This role requires excellent communication skills, knowledge of CRM platforms such as Zoho and...

We're Hiring: Customer Experience AgentWe are seeking a sharp, creative Customer Experience Agent to join our team and ensure customers have an exceptional and pleasant experience. Join our fast-growing business that is changing the e-commerce delivery landscape in South Africa.The RoleAs a part of the Customer Experience team, you will be the primary point...

Exciting Career Opportunity: Portuguese Customer Success Agent (Sports-book) Join a leading gaming operator in Cape Town as a Portuguese Customer Success Agent (Sportsbook) This dynamic team is seeking an enthusiastic Portuguese Customer Success Agent to deliver high-quality telephone and e-mail service to customers engaging in online sports betting. If this...

English Technical Support AgentWe are actively recruiting experienced call centre agents to join our dynamic team, providing customer service for retail software and equipment in a first-line tech support capacity. This role specifically caters to English and speaking customers in the US and Europe. As part of our growing team, you will be based in Cape...

Responsibilities include resolving customer queries, recommending solutions and guiding users through features and functionalities. To be successful in this role, you should be an excellent communicator who is able to earn our clients trust. You should also be familiar with help desk software.Ultimately, you will help establish our reputation as a company...

BeBee Professionals is looking for a Technical Support Agent to join our team in Cape Town.The successful candidate will be responsible for providing technical support to our customers, troubleshooting technical issues, and providing solutions to customer inquiries.The ideal candidate should have: A degree in Computer Science or a related field At least two...

WHAT YOU'LL DOManaging customer expectations, requests, queries and concerns across a variety of communication channels (calls, emails, social media, chat)Able to adapt to customer expectations by reading their cues and framing assistance in the right way for themWork with third-party teams to resolve customer concerns within required SLA'sWork in...

Salary: R73.00 per hour (Probation: R64.00 per hour)State Date: Immediate (ideal but not a must)Location: On-site - 80 Strand street, Cape Town.Working Hours: Rotational morning and evening shifts between 7 am and 12 pm, Monday toSunday and public holidays.About us: YesPlay is an online betting operator, licensed by the Western Cape Gambling andRacing Board,...

UK Fintech seeking another Technical Customer Support Person.TenderPOS is an android POS solution and a Credit Card payments provider. We look after 100s of businesses in the UKWe are looking for Technical Customer Support agents.Please note this role involves a huge variety of tasks from simple data gathering and entry, to complex problem solving. If you...

They are currently seeking a Customer Service Agent to join their dynamic team in Blackheath, Capet Town.Job Overview:As a Customer Service Agent, you will be responsible for interacting with customers to provide information in response to inquiries about products and services and to handle and resolve any customer complaints. The ideal candidate will have...

Location: Cape town, PlattekloofRequirements and skills:- Relevant tertiary qualification:- Experience in the private/Public utility electricity, water, and gas industry will be an advantage (3 to 5 years) ;:- Effective and clear written and verbal communication skills:- Valid Drivers license and own transport as the position may require occasional...

Job DescriptionWe're looking for a talented Customer Experience Agent to join our team and ensure our customers have a consistently excellent experience. Join us for exciting opportunities in the e-commerce delivery landscape in South Africa.The RoleYou will be a crucial part of our Customer Experience team, being the primary point of contact for...