Customer Experience Agent

Job DescriptionWe're looking for a talented Customer Experience Agent to join our team and ensure our customers have a consistently excellent experience. Join us for exciting opportunities in the e-commerce delivery landscape in South Africa.The RoleYou will be a crucial part of our Customer Experience team, being the primary point of contact for...

We currently operate in 10 countries, and welcome more than 250,000 visa applicants each year.As part of our development, we are looking to strengthen our Call center Department and are looking for an experienced English-speaking Customer Support Agent, who is dedicated and customer-focused individuals to join our team.DESCRIPTION OF THE POSITIONThe main...

We currently operate in 10 countries, and welcome more than 250,000 visa applicants each year.As part of our development, we are looking to strengthen our Operations Department and are currently recruiting Customer Support French Agents, looking for new challenges within a dynamic and human focused company.DescriptionAs our Cape Town Contact Centre prepares...

They are currently seeking a Customer Service Agent to join their dynamic team in Blackheath, Capet Town.Job Overview:As a Customer Service Agent, you will be responsible for interacting with customers to provide information in response to inquiries about products and services and to handle and resolve any customer complaints. The ideal candidate will have...

URGENT:Customer Service AgentsPlease note that this is an entry level position.Must have customer service experience.We are seeking customer service agents for a Call Centre BPO located in Town. Basic + Medical and Pension benefits Permanent call centre opportunity Must be able to work rotational shifts for a USA campaign Transport after 7pm Nightshift...

The Company:The Red FoxRole Name: Customer Support AgentLocation: Cape TownHours of work: Monday to Friday 9:00am - 17:00pmRole summaryThe Red Fox, an enterprising contributor in the sports betting industry, provides targeted marketing and operational support for two unique brands. With one brand enjoying established success and the other a burgeoning player...

Exciting Career Opportunity: Portuguese Customer Success Agent (Sports-book) Join a leading gaming operator in Cape Town as a Portuguese Customer Success Agent (Sportsbook) This dynamic team is seeking an enthusiastic Portuguese Customer Success Agent to deliver high-quality telephone and e-mail service to customers engaging in online sports betting. If this...

Exciting Career Opportunity: Portuguese Customer Success Agent (Sports-book)Join a leading gaming operator in Cape Town as a Portuguese Customer Success Agent (Sportsbook)Key Responsibilities as the Portuguese Portuguese Customer Success Agent (Sportsbook) in Cape Town:Offer advice to customers engaging in online sports betting. Respond to technical and/or...

Careerbox Cape Town is looking for customer service agents for an Australian campaign.Duties & Responsibilities Those who are successful in this role tend to enjoy interacting with customersand providing exceptional customer services. They have a good understanding of professional customer service and understand the need for insurance. Successful applicants...

Customer Service agent with minimum 1 year of experience in an international BPOoffice based in Cape Town CBDshift from 2 pm to 2 amneeds to be South African citizenno criminal recordno bad debtsmatric certificate

Join a leading gaming operator in Cape Town as a Sportsbook Call Centre AgentKey Responsibilities as the French Customer Support (Sportsbook) Agent in Cape Town:Offer advice to customers engaging in online sports betting. Respond to technical and/or accountrelated queries raised by customers. Conduct research using available resources, such as sports shows...

Job DescriptionPrimary Job Duties & ResponsibilitiesRole involves handling inbound calls from customers/agents to resolve queries on their accountsRole requires providing excellent customer service on queries related to processing insurance policy related transactions – new business, renewals, amendment, enquiries, etc. received from CustomersReview and...

The Role:Charles Hope SA is looking for a dynamic Guest Experience Night Shift Agent to join its growing team.The Guest Experience Agent will play a key part in our day-to-day operations; you will be coordinating the whole customer journey from the online pre-checking process to the guest departure, while answering guests queries remotely throughout 15...

Job Title:Operations & Customer Service AgentLocation: Cape Town (working from home)Contract: 3 months contractHours: Full time - 45 hours per weekShifts:Between 8am and 11pm (UK time) - Any 5 out of 7 days per weekSalary: R8,500 to R12,000 per monthEquipment: Laptop, screen and UPS suppliedShift is a rapidly growing marketplace disrupting the logistics...

Our client has an opportunity available for a Customer Service Agent.Requirements:Ability to problem solve and perform analytical skills.Good communication skills.Passionate about customer service.Ability to think creatively and innovatively.MatricBasic numeracy advanced literacy skills.12 months of Call Centre Customer Service experience.Product knowledge...

We are searching for dedicated contact center agents that are real customer centric and looking to grow and develop within an organization.To succeed as a call center agent, you need to have a strong sense of resilience and be able to handle a high-pressured environment. Correctly manage time during contact without neglecting quality objectives (Doing the...

Customer Care Agent: (In insurance) Preferred Qualification and Experience Matric/ Grade 12 essential. 23 years' Customer Care experience. Computer literacy skills (Microsoft office). Insurance knowledge and understanding is a must.- . RE-5 is advantageous. Working knowledge of call center systems, processes, and business operational rules. Good...

Watch our Vision Video: Take a tour of our Website: SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa's first blended learning model, which elevates student achievement and provides...

Role PurposeThe purpose of the Customer Service Agent role is to provide our customers with the best customer service experience. This role will answer questions, resolve any emerging problems, and provide product / service information with accuracy and efficiency to our customers as needed. The role is a critical part of company's frontline company support,...

JOB PURPOSE:This role requires an enthusiastic individual to enable our business to better understand their customer and employees by providing solutions and exceptional experience and resolving issues faster.The agent is responsible for maintaining customer satisfaction through the provision of problem solving and providing best-in-class customer...