Customer Technical Support

Duties & Responsibilities Liaise with other departments within the company as required to ensure accurate responses are provided to both customers and team members. Ensure any required actions are quickly and accurately taken relating to the nature of the correspondence. Ensure all required systems are kept updated with details of the customer's...

Responsibilities & Duties As a valued member of our elite support squad, you will:Provide excellent customer experience through technical support. Serve as the interface between the customer and various departments. Troubleshoot and resolve customer issues promptly and efficiently. Document and track customer issues and resolutions. Follow escalation...

Job Brief:Note that this role requires you to work 5 days per week, Monday to Sunday in a rotational capacity.Responsibilities: Answering inbound calls from clients seeking technical assistance with their solar systems. Troubleshooting technical issues and providing prompt solutions to customers, ensuring mínimal disruption to their energy services. Making...

Tagmarshal is changing the world of Golf Operations through data and has developed leading traction in the USA, Europe, Canada, the UK and South Africa. Our new team member is accountable, keen to learn, adheres to high quality standards and executes on results and plans within his or her team.You will be trained on and acquire in-depth system and product...

at DigiCertCape TownABOUT DIGICERTWe're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded pacemakers. We...

Hire Resolve is currently seeking a highly skilled and motivated Technical Support Manager to join our client's team at their offices in Cape Town. As a Technical Support Manager, you will be responsible for leading and managing a team of technical support engineers, ensuring the highest level of support. Responsibilities:Manage and lead a team of technical...

About useKomi Holding GmbH - "The Feedback Company," is Europe's first and biggest independent provider of transaction-based customer and product reviews. It's based in Berlin City and on the belief in teamwork and cooperation.As a global Google-partner with over 150 employees from 40 countries and subsidiaries in Los Angeles, London, Madrid, and South...

BeBee Professionals is looking for a Technical Support Agent to join our team in Cape Town.The successful candidate will be responsible for providing technical support to our customers, troubleshooting technical issues, and providing solutions to customer inquiries.The ideal candidate should have: A degree in Computer Science or a related field At least two...

Customer Support Coordinator (Aftersales) Sales/Account MngCape Town - Western Cape - South AfricaType: Onsite in Cape TownSalary: Up to R18 000 pm CTCResponsibilities:Customer Support: Address customer inquiries, issues, and complaints related to postpurchase experiences promptly and professionally via various communication channels. Provide technical...

Graduate, Technical Support (Spanish Language): at DigiCertCape TownABOUT DIGICERTWe're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little...

ABOUT DIGICERTWe're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded pacemakers. We help companies put...

Technical Support Specialist - Avaya Sabio is a Global company and the leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and solutions. Sabio provides expertise and solutions that our customers' need to respond to the ever-changing...

Responsibilities include resolving customer queries, recommending solutions and guiding users through features and functionalities. To be successful in this role, you should be an excellent communicator who is able to earn our clients trust. You should also be familiar with help desk software.Ultimately, you will help establish our reputation as a company...

CUSTOMER SUPPORT SPECIALISTThe opportunityOnsight is passionate about helping improve companies' top line performance with exceptional software products recognized for simplicity, functionality, and user experience.Our best customer service is enabled by employees that thrive in an informal, team-orientated, and collaborative work environment. Onsight people...

UK Fintech seeking another Technical Customer Support Person.TenderPOS is an android POS solution and a Credit Card payments provider. We look after 100s of businesses in the UKWe are looking for Technical Customer Support agents.Please note this role involves a huge variety of tasks from simple data gathering and entry, to complex problem solving. If you...

The opportunityOnsight is passionate about helping improve companies' top line performance with exceptional software products recognized for simplicity, functionality, and user experience.Our best customer service is enabled by employees that thrive in an informal, team-orientated, and collaborative work environment. Onsight people feel respected and that...

Who we are:A leading provider of omni-channel wagering software for sports, horse racing, numbers and more. Turfsport provides fully managed end-to-end solutions for online, mobile and retail operators.About the job:Turfsport is looking for a driven and disciplined individual with great technical skills and good working knowledge of a technical client...

Due to massive growth across our business, we now have an exciting opportunity for a Technical Support Specialist to join our young, dynamic team Job Description:_ We are looking for customer- focused and results- orientated individuals, with sound problem- solving and interpersonal skills, to deliver exceptional; service to customer across multiple...

What we do:At OTH, we harness the power of AI to seamlessly connect brands with influential creators, equipping businesses with an affordable, results-driven marketing tool that amplifies brand visibility through strategic exposure. Our platform is renowned for its user-friendly features, and by leveraging the marketing prowess of creators to fuel their...

A LITTLE BIT ABOUT BoldrBoldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across five...