Customer Experience Officer

Would you like to make someone's day, every day? A multinational company that deliver and differentiate customer experience on behalf of some of the world's most respected brands have an amazing job opportunity for a Danish speaking Customer Experience Officer to join their team in Johannesburg, South Africa. If you have the service gene in your blood and...

Would you like to make someone's day, every day? A multinational company that deliver and differentiate customer experience on behalf of some of the world's most respected brands have an amazing job opportunity for a Norwegian speaking Customer Experience Officer to join their team in Johannesburg, South Africa. If you have the service gene in your blood and...

Our client in the Automotive industry is looking for a Customer Executive to ensure optimal customer service to a client on completion of a sale for preparation of the car to be purchased and collectedKey requirement Relevant qualifications Valid driver's license At least2 years of experience in a customer interfacing role MS Office suiteKey responsibilities...

Location South Africa Johannesburg Travel required No travel is expected with this role Job category Marketing Relocation available This role is not eligible for relocation Job type Professionals Job code RQ06931 Experience level IntermediateJob summaryEntity:Customers & ProductsJob Family Group:Marketing GroupJob Summary:The Customer Experience Coordinator...

Duties & ResponsibilitiesSupports field teams with technical supportMonitoring all technical requests receivedAcknowledge of technical request from customer or Supporting structuresTroubleshoot technical issuesDiagnose and assist with technical issueResolve technical issue or refer to service delivery agent and service coordinator for further...

Company DescriptionAbout KaeloKaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change. Kaelo meets the Healthcare needs of Corporate and Retail clients across South Africa - products offerings include Medical Insurance, Medical Aid, Gap Insurance, Kaelo Money and...

To succeed in this position, we are looking for someone to oversee the customer operations department, focusing on constructing customer operation and loyalty programs for the Brand. The ideal candidate should possess a creative skill set to brainstorm new initiatives.Ultimately, this individual will ensure that their area of responsibility not only meets...

The Head of Customer Experience responsibilities includes creating a world-class experience for our clients customers and clients during every interaction. The expectations are that the ideal candidate would make use of three disciplines to improve customer experiences:1. customer loyalty management,2. customer relationship management3. and customer value...

Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryThe...

Responsibilities: Development and management of a customer loyalty programme for the brand and create lifetime value through the programme. Evaluate the programmes performance and investigate opportunities to recommend promotions and strategies that drive member engagement (e.g., ROI, new member acquisition and activation goals). Planning and execution of...

About us, purpose, experience and qualificationsabout us:- make a promise- be deeply invested- value our differences- build trust, not territory- have courage- always do the right thingpurpose: To provide expertise, advice and formulate/document the customer journey experience across FNB, interacting with customers across channels, products, segments and...

Role Summary:The role of Customer Service Agent requires excellent listening and communication skills and requires exceptional customer service throughout.We strive to exceed customer expectations, respond quickly and minimize customer frustrations, and provide strong customer support through professionalism, empathy, friendliness, and a quick decision on...

Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryDevelop...

Gauteng, JHB - Northern Suburbs Automotive Manufacturers (OEM) & Importers Market Related | Negotiable Job ref: OEM000016/LvdW Vacancy type: PermanentSHIFTINTOHIGHCAREER to a fast growing and highly successful Automotive Manufacturer who requires the services of a Customer Experience SpecialistMinimum Requirements: Minimum of 5 to 10 years' experience in a...

Instill's mission is to transform teaching, learning and leadership in every classroom on the African continent. We believe that the greatest levers for change in the education system are teachers and school leaders. We have recently been accredited as a higher education institution in South Africa, and seek to build a team that will change the face of...

Our client in the Automotive sector is looking for a Customer Liaison Officer to join their team in the Eastern Suburbs of Johannesburg.Job Purpose:To ensure smooth sales operation and satisfactory customer service to all our customers (internal and external).Minimum Requirements: Grade 12 or equivalent A minimum of 23 years Call Centre and Customer Service...

A well-established automotive dealership in Johannesburg South is seeking aCustomer Relations Officer to join their team.The main purpose of this position:The role requires creative thinking and a real talent for communications Tasks will involve suggesting ideas based on customer feedback, working with managers and other teams to shape those ideas, then...

Olá Are you ready to embark on a vibrant journey with one of the leading travel companies in the world? We're on the lookout for an enthusiastic Portuguese speaking Marketing Customer Experience Associate to join this team at their energetic offices in the heart of Johannesburg, South Africa If you have a passion for marketing and providing unforgettable...

The Senior Manager Customer Experience will interface with Operations Delivery and Optimisation roles to ensure data driven KPIs are established, implemented and monitored. Will be responsible for customer and governance and integrated planning enterprise wide. Will be responsible for overseeing the overall experience customers have during their interaction....

Gauteng, JHB - Southern Suburbs Annually Cost To Company (Market related, Negotiable)Conduct research, benchmarking and analysis on customer (passenger and cargo) intelligence and experience to identify, and advice on, new opportunities. Manage the resources and customer care platforms to ensure highest level of stakeholder service targets are met and...