Senior Manager: Customer Experience

Requisition Details & Talent Acquisition Contact Busi Radebe- Job Post End Date: 08 February 2024- Job Family- Marketing, Communication and Research Career Stream Marketing and Brand Management Leadership Pipeline Manage Others Job Purpose To formulate and manage the implementation of the marketing strategy and plan in support of the Nedbank's business...

Job Summary:As Customer Experienced Officer, take responsibility to plan, coordinate and ensure all functions at the hospital are performed in a manner that optimises patient and staff experience.Minimum Qualifications and Experience: Diploma: Marketing or healthcare related. years in a health care environment. Experience as a customer experience specialist...

Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryDevelop...

Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryThe...

Empowering Africa's tomorrow, together one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryTo...

Gauteng, JHB - Southern Suburbs Annually Cost To Company (Market related, Negotiable)Conduct research, benchmarking and analysis on customer (passenger and cargo) intelligence and experience to identify, and advice on, new opportunities. Manage the resources and customer care platforms to ensure highest level of stakeholder service targets are met and...

We are currently on a search for a Senior Home Appliance Technician, the principal duties of the position are problem solving in the workshop and in field related calls; provide customer education on our products. Resolve priority calls from management as soon as possible.MINIMUM REQUIREMENTS Applicants must be Trade Tested artisans at minimum N3 certificate...

Customer Success Senior Manager_R Search for jobs Home /Careers /Search For Jobs /Customer Success Senior ManagerR Customer Success Senior Manager CountrySouth AfricaJob FamilyCustomer Success ManagementWe show the world what people want. Join GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering...

The Head of Customer Experience responsibilities includes creating a world-class experience for our clients customers and clients during every interaction. The expectations are that the ideal candidate would make use of three disciplines to improve customer experiences:1. customer loyalty management,2. customer relationship management3. and customer value...

Physical location of position: Olivedale, JohannesburgPosition of reporting manager: Head of Client and Marketing Company Culture Our culture is a defining characteristic of who we are. It is in our DNA and determines how we engage with each other and our Clients. It guides, motivates and inspires us and facilitates in creating a fun, happy and rewarding...

Customer Success Senior Manager page is loaded Customer Success Senior Manager Apply locations Johannesburg time type Full time posted on Posted 30+ Days Ago job requisition id R CountrySouth AfricaJob FamilyCustomer Success ManagementWe show the world what people want. Join GfK and help us shape tomorrow. As an NIQ company, we are the world's leading...

About us, purpose, experience and qualificationsabout us:- make a promise- be deeply invested- value our differences- build trust, not territory- have courage- always do the right thingpurpose: To provide expertise, advice and formulate/document the customer journey experience across FNB, interacting with customers across channels, products, segments and...

Company DescriptionAbout KaeloKaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change. Kaelo meets the Healthcare needs of Corporate and Retail clients across South Africa - products offerings include Medical Insurance, Medical Aid, Gap Insurance, Kaelo Money and...

Location South Africa Johannesburg Travel required No travel is expected with this role Job category Marketing Relocation available This role is not eligible for relocation Job type Professionals Job code RQ06931 Experience level IntermediateJob summaryEntity:Customers & ProductsJob Family Group:Marketing GroupJob Summary:The Customer Experience Coordinator...

Responsibilities: Development and management of a customer loyalty programme for the brand and create lifetime value through the programme. Evaluate the programmes performance and investigate opportunities to recommend promotions and strategies that drive member engagement (e.g., ROI, new member acquisition and activation goals). Planning and execution of...

Description (Industry) Senior Manager Customer Success Management (CSM) (m/f/d) Our Senior Managers CSMs (m/f/d): Act as strategic partners to our local, regional (and global) clients Are an internal and external innovation agent. Drive change for faster reaction to changing market requirement. Are well-known experts in their market (industry,...

When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024.Role Purpose/Business Unit: To effectively manage, lead and facilitate the end-to-end delivery of customer experience projects and initiatives for various portfolios and campaigns. The incumbent must focus on both the...

Role Summary:The role of Customer Service Agent requires excellent listening and communication skills and requires exceptional customer service throughout.We strive to exceed customer expectations, respond quickly and minimize customer frustrations, and provide strong customer support through professionalism, empathy, friendliness, and a quick decision on...

Company DescriptionAbout Care4UJoin us in transforming peoples' lives and theircommunities CARE4U is a one-of-a-kind human servicescompany offering services for people with intellectual anddevelopmental disabilities, home care for seniors, as well aseducation, vocational training, and job placement for people of allages and skill levels.Please WhatsApp and...

SprintHive is offering the right candidate a great opportunity to join a fast growing South African fintech that enables seamless and innovative customer onboarding services that drive conversion rates, prevent fraud, reduce risk and costs. You'll be surrounded by smart people who are passionate about building effective software services for our customers...