Customer Relations Officer

Our client in the FMCG Sector, based in Johannesburg (Ormonde) is currently looking to employ a Customer Relations Officer.An awesome career opportunity awaits.Requirements: Computer literate Excel, Word, Outlook. Good command of English language. Skills: interpersonal, communication, selling skills, problem solving. Attention to detail, focus,...

We're on the lookout for an experience Customer Relations Lead for our Call Centre Business Unit to be based in JHB North.As a Customer Relations Lead, you will be responsible for:Administration Leadership and Team Management Client/Customer Satisfaction 45 years' experience within a Call Centre environment and with first line management Diploma or...

Roles and Responsibilities:Gather data from various sources and analyze information, this includes volumes, revenue, complaints, etc.Produce required CRM weekly, month-end, annual, and other strategic reports timeously for stakeholders of the CRM department. Proactively identify areas where value may be added.Provide summary KPI reports for all customers in...

Role Summary:The role of Customer Service Agent requires excellent listening and communication skills and requires exceptional customer service throughout.We strive to exceed customer expectations, respond quickly and minimize customer frustrations, and provide strong customer support through professionalism, empathy, friendliness, and a quick decision on...

Duties & ResponsibilitiesSupports field teams with technical supportMonitoring all technical requests receivedAcknowledge of technical request from customer or Supporting structuresTroubleshoot technical issuesDiagnose and assist with technical issueResolve technical issue or refer to service delivery agent and service coordinator for further...

Modderfontein, Johannesburg - Human ResourcesIndustrial Relations Officer (JB3121)Modderfontein, GautengR18 000 CTC incl company vehicle and cellphoneDuration: PermanentOverview We are assisting our client in their search for a skilled and experienced Industrial Relations Officer to join their team. As an Industrial Relations Officer, you will play a vital...

"At KCS we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."_ Kerridge Commercial Systems is the leading specialist supplier of fully integrated ERP...

INDUSTRIAL RELATIONS - OFFICER.We are looking for an IR Officer who will be responsible for assisting with the IR function for the business, in our Gauteng office.Duties & Responsibilities - but not limited to:Ø Drafting of IR documentsØ Implementing IR proceduresØ HearingsØ CCMA & Bargaining Council RepresentationØ IR TrainingRequirements.Grade 12HR/IR...

Job Summary:As Customer Experienced Officer, take responsibility to plan, coordinate and ensure all functions at the hospital are performed in a manner that optimises patient and staff experience.Minimum Qualifications and Experience: Diploma: Marketing or healthcare related. years in a health care environment. Experience as a customer experience specialist...

Our client in the Automotive sector is looking for a Customer Liaison Officer to join their team in the Eastern Suburbs of Johannesburg.Job Purpose:To ensure smooth sales operation and satisfactory customer service to all our customers (internal and external).Minimum Requirements: Grade 12 or equivalent A minimum of 23 years Call Centre and Customer Service...

Key Outputs To provide complete support, coordination and implementation of all Labour / Employee Relations initiatives / interventions, in order to ensure consistent, fair labour practices and compliance with labour legislation to foster industrial peace Provision of Labour / Employee Relations support / initiatives and interventions, Promoting and...

Position title : GUEST RELATIONS OFFICER - REGIONAL SHOPPING CENTREJob Location :GAUTENGMain purpose / objective of the position:Role Objectives \ Responsibilities:_Customer Service Excellence:_ Provide firstclass customer service to guests, ensuring a welcoming and pleasant shopping environment. Assist visitors with directions, store information, services,...

Office is in Klipriver Jhb South Identify prospective customers, lead generation and conversion Develop and execute the sales strategy. Compliance to specified call strategy as laid out by Management Engage & maintain good customer relationships Provide feedback on competitor & industry information Drive & maintain sales operational activities at store level...

Gauteng, JHB - Northern Suburbs Annually Cost To Company (Market related)Purpose:Develop and implement robust public relations and effective communications strategy to promote the business. Responsible for research on Local policy and reporting on government affairs. Will be required to engage in commercial negotiations.Education, Experience and...

Excellent/Advanced Microsoft skills (Word, Excel, Outlook) Call Centre experience/good phone etiquette Deadline driven Fluent in Afrikaans and English Experience in transport/tire industry Ability to perform under pressure Detail orientatedBasic Salary of +- R 10 000pm

Record customer information correctly and direct to the appropriate banker or department.Monitor customers at the reception area and banking hall and intervene with unhappy or irate customers immediately.Understand the risks associated with the customer demand and adhere to all risk and compliance requirements when executing on demand.Facilitate the...

Deal with all performance, grievance and IR related issues in a legally compliant and professional way. Conduct all investigations regarding theft and other disciplinary issues. Issue the relevant Disciplinary action and documentation. Arrange and sit in disciplinary hearings. Ensure that all IR related employee documents are signed and are in the employees...

Would you like to make someone's day, every day? A multinational company that deliver and differentiate customer experience on behalf of some of the world's most respected brands have an amazing job opportunity for a Danish speaking Customer Experience Officer to join their team in Johannesburg, South Africa. If you have the service gene in your blood and...

Would you like to make someone's day, every day? A multinational company that deliver and differentiate customer experience on behalf of some of the world's most respected brands have an amazing job opportunity for a Norwegian speaking Customer Experience Officer to join their team in Johannesburg, South Africa. If you have the service gene in your blood and...

BASIC INFORMATIONDepartment:CUSTOMER CAREVacancies: 1Location: JohannesburgCONTACT INFORMATIONContact Person: Webster HlaleleContact Phone:DATESDate Circulated: 22 May 2024Closing Date: 28 May 2024MINIMUM SKILLS AND KNOWLEDGE REQUIRED Standard 10 / Grade 12 or equivalent. Experience in a similar position or experience at Amrod or in a similar environment...