![Measured Ability Group Holdings](https://envy-mag.com/img/c/measured-ability-group-holdings.png)
Customer Experience Executive
2 weeks ago
Customer
Executive to ensure optimal customer service to a client on completion of a sale for preparation of the car to be purchased and collected
Key requirement
- Relevant qualifications
- Valid driver's license
- At least2 years of experience in a customer interfacing role
- MS Office suite
Key responsibilities
- Monitor all customer care communication on WhatsApp group's to ensure that you are fully aware of deliverables and expectations
- Effective communication in ensuring that all requests to customer care are replied to in a timely manner with feedback in terms of next steps
- Arrange the drivers for pickupspublic transport clients coming form outside destinations
- Advise the client on the customer service survey process
- Open file and accurately complete FICA administration and insurance
- Daily reports: Natis, comeback, vehicle condition and loyalty reports
-
Customer Experience Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa JV Human Capital Full timeResponsibilities: Development and management of a customer loyalty programme for the brand and create lifetime value through the programme. Evaluate the programmes performance and investigate opportunities to recommend promotions and strategies that drive member engagement (e.g., ROI, new member acquisition and activation goals). Planning and execution of...
-
Customer Experience Coordinator
2 weeks ago
Johannesburg, Gauteng, South Africa bp Full timeLocation South Africa Johannesburg Travel required No travel is expected with this role Job category Marketing Relocation available This role is not eligible for relocation Job type Professionals Job code RQ06931 Experience level IntermediateJob summaryEntity:Customers & ProductsJob Family Group:Marketing GroupJob Summary:The Customer Experience Coordinator...
-
Customer Experience Officer
2 weeks ago
Johannesburg, Gauteng, South Africa Clinix Health Group (Pty) Ltd Full timeJob Summary:As Customer Experienced Officer, take responsibility to plan, coordinate and ensure all functions at the hospital are performed in a manner that optimises patient and staff experience.Minimum Qualifications and Experience: Diploma: Marketing or healthcare related. years in a health care environment. Experience as a customer experience specialist...
-
Marketing Executive
2 weeks ago
Johannesburg, Gauteng, South Africa Edge Executive Search Full timeMarketing Executive Permanent JHB00319 FMCG, Retail & Warehouse Gauteng, JHB Central R R Cost To Company Looking for a seasoned Marketing Executive, must have experience in the development and strategic guidance of Digital Strategies and Cross Channel Strategies in a senior/executive capacity within a large organisation; Executive leadership experience...
-
Manager: Customer Experience
2 weeks ago
Johannesburg, Gauteng, South Africa Absa Bank Limited Full timeBring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryDevelop...
-
Customer Service Advisor/sales Advisor
2 weeks ago
Johannesburg, Gauteng, South Africa Samsung Customer Care Center Full timeRole Summary:The role of Customer Service Agent requires excellent listening and communication skills and requires exceptional customer service throughout.We strive to exceed customer expectations, respond quickly and minimize customer frustrations, and provide strong customer support through professionalism, empathy, friendliness, and a quick decision on...
-
Customer Experience Specialist: Automotive
2 weeks ago
Johannesburg, Gauteng, South Africa Asource Recruitment Full timeTo succeed in this position, we are looking for someone to oversee the customer operations department, focusing on constructing customer operation and loyalty programs for the Brand. The ideal candidate should possess a creative skill set to brainstorm new initiatives.Ultimately, this individual will ensure that their area of responsibility not only meets...
-
Customer Success Executive
2 weeks ago
Johannesburg, Gauteng, South Africa Cisco Systems Full timeThe Customer Success Executive (CSE) role is a highly visible, strategic leadership role within Cisco's Customer Experience (CX) organization. We build deep relationships with customer senior leadership, partners, and the extended Cisco account team to aid the customers in achieving their goals. With Cisco's transformation to software subscription, Customer...
-
Senior Specialist Customer Experience
2 weeks ago
Johannesburg, Gauteng, South Africa Kamo Placement Full timeGauteng, JHB - Southern Suburbs Annually Cost To Company (Market related, Negotiable)Conduct research, benchmarking and analysis on customer (passenger and cargo) intelligence and experience to identify, and advice on, new opportunities. Manage the resources and customer care platforms to ensure highest level of stakeholder service targets are met and...
-
Sales Executive
2 weeks ago
Johannesburg, Gauteng, South Africa Edge Executive Search Full timeSales Executive Permanent JHB00317 Sales Gauteng, JHB Northern Suburbs Monthly Basic Salary (Market related, Negotiable) Sales Executive to assist the team in selling CRM, ERP, and marketing automation software We have an exciting opportunity for a Sales Executive with one of our clients.Requirements: 3+ years of experience selling CRM, ERP or Marketing...
-
Head of Customer Experience
2 weeks ago
Johannesburg, Gauteng, South Africa EMPIRE RECRUITMENT Full timeThe Head of Customer Experience responsibilities includes creating a world-class experience for our clients customers and clients during every interaction. The expectations are that the ideal candidate would make use of three disciplines to improve customer experiences:1. customer loyalty management,2. customer relationship management3. and customer value...
-
Customer Analyst
2 weeks ago
Johannesburg, Gauteng, South Africa Edge Executive Search Full timeCustomer Analyst Contractor JHB003170 Marketing Gauteng, JHB Northern Suburbs Monthly Basic Salary (Market related, Negotiable) Customer Analyst to support the sales team by providing insights and working on data analysis Exciting opportunity for a Customer Analyst (6 Months Contract) with one of our FMCG clients.Requirements: 5+ years of relevant...
-
Customer Experience Manager
2 weeks ago
Johannesburg, Gauteng, South Africa Absa Bank Limited Full timeBring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryThe...
-
Project Manager: Customer Experience
2 weeks ago
Johannesburg, Gauteng, South Africa Vodacom Full timeWhen it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024.Role Purpose/Business Unit: To effectively manage, lead and facilitate the end-to-end delivery of customer experience projects and initiatives for various portfolios and campaigns. The incumbent must focus on both the...
-
Customer Experience Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa FirstRand Full timeAbout us, purpose, experience and qualificationsabout us:- make a promise- be deeply invested- value our differences- build trust, not territory- have courage- always do the right thingpurpose: To provide expertise, advice and formulate/document the customer journey experience across FNB, interacting with customers across channels, products, segments and...
-
Customer Experience Consultant
2 weeks ago
Johannesburg, Gauteng, South Africa Kaelo Full timeCompany DescriptionAbout KaeloKaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change. Kaelo meets the Healthcare needs of Corporate and Retail clients across South Africa - products offerings include Medical Insurance, Medical Aid, Gap Insurance, Kaelo Money and...
-
Customer Experience Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa GAP Consulting Full timeGauteng, JHB - Northern Suburbs Automotive Manufacturers (OEM) & Importers Market Related | Negotiable Job ref: OEM000016/LvdW Vacancy type: PermanentSHIFTINTOHIGHCAREER to a fast growing and highly successful Automotive Manufacturer who requires the services of a Customer Experience SpecialistMinimum Requirements: Minimum of 5 to 10 years' experience in a...
-
Customer Experience Agent
2 weeks ago
Johannesburg, Gauteng, South Africa Instill Education Full timeInstill's mission is to transform teaching, learning and leadership in every classroom on the African continent. We believe that the greatest levers for change in the education system are teachers and school leaders. We have recently been accredited as a higher education institution in South Africa, and seek to build a team that will change the face of...
-
Office Manager/ Executive Pa
2 weeks ago
Johannesburg, Gauteng, South Africa Edge Executive Search Full timeUrgently looking for an Executive PA to provide support to the COO and Executive team by effectively organising and managing the office and the department.Minimum requirements: Diploma / equivalent qualifications Certificate in Executive Administration Drivers license Minimum of 5 years relevant experience Minutes taking and report writingFor more...
-
Chief Executive
2 weeks ago
Johannesburg, Gauteng, South Africa Edge Executive Search Full timeChief Executive Permanent CT00005 Security Gauteng, JHB Central- (Market related, Negotiable) Our client, a diversified organisation in Africa, with its Head Office in JHB, is now hiring a Chief Executive to work alongside the CEO and Executive Directors within tactical, risk, and operational security.JOB SUMMARY: Our client plans to become the leading...