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Employee Benefits Administrator
2 weeks ago
Job description:
PSG has an exciting opportunity for an applicant who will be responsible for primarily performing the tasks that comprises of after sales service offering to customers, thereby contributing to the ongoing customer relationship.
The focus of the role is to provide quality service and maximise customer retention and referral, in line with the Practice Service Model and Procedures.
You will be required to hold a moderate level of technical knowledge to perform the role. The role needs excellent relationship management, secretarial and administrative skills.Responsibilities:
- Interact with clients (management of relationships and providing client services)
- Underwriting coordination
- New business implementation
- Prepare risk and investment quotes
- Prepare client files
- Process client queries and instructions
- Administer all products & processes, including claims and billing
- Coordinate prospecting projects
- Research product information
- Maintain CRM system
Minimum requirements:
- Relevant BCom qualification
- Minimum 12 year's relevant work experience within the financial industry
- Excellent computer literacy and knowledge of MS Office
- Excel, Word
- Proficient in both spoken and written English and at least one other of the official South African languages
Competencies required:
- Client services and telephone etiquette
- Planning and organizing skills
- Teamplayer
- Ability to work under pressure
Education:
- Bachelors (required)
Experience:
Employee Benefits Administration: 1 year (required)
Application Deadline: 2023/06/02
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