Telesales Team Leader

3 weeks ago


Bedfordview, Gauteng, South Africa Shatterprufe Full time

Are you a dynamic and results-driven professional with a passion for leading high-performing teams? We're seeking an experienced
Telesales Department Manager to drive success in our fast-paced environment.


Key Responsibilities:

Sales Leadership:

  • Lead and manage the telesales department to achieve set sales targets and increase revenue.
  • Support marketing initiatives by ensuring seamless coordination of available stock for the Sales Team.
  • Implement strategies to enhance business market share through effective sales processes.

Operations and Customer Service:

  • Ensure accurate order processing and resolution of customer queries to maintain high service delivery levels.
  • Act promptly and professionally to resolve customer requests, fostering satisfaction and contributing to business growth.
  • Coordinate and process credit notes according to company policy to ensure accurate billing.

Administration and Reporting:

  • Take responsibility for meticulous administration, filing, and reporting for the telesales team.
  • Adhere to company standards and policies, ensuring correct information is readily available to support decisionmaking.

Team Management:

  • Effectively manage and hold the team accountable through performance and disciplinary procedures.
  • Provide mentorship and support for staff development through talent management and IDP processes.

Critical Requirements:

-
Qualifications: Grade 12, National Diploma in Sales/Marketing.

-
Knowledge: Familiarity with SAP.

-
Skills: Strong interpersonal and leadership skills, customer relationship management, excellent communication, computer literacy, time management, telephone etiquette, problem-solving, deadline-oriented, self-driven, team player, emotionally controlled.

Experience:

  • 3 years customer service experience.
  • 1 year supervisory experience.
  • 3 years Automotive industry experience.

Application Question(s):

  • Do you have Matric / Grade 12?
  • Do you have a National Diploma Sales/ Marketing?
  • Do you have SAP experience? (Please elaborate)
  • Do you have 3 years customer service experience? (Please elaborate)
Application Deadline: 2024/03/11
  • Telesales Assistant

    3 weeks ago


    Bedfordview, Gauteng, South Africa The Joblink Full time

    Contact person for this position:Amori PrinslooOur client, a leading Supermarket Group is urgently looking for the expertise of a Junior Telesales Assistant with experience in the FMCG Industry.We are looking for a well-spoken, energetic individual with a positive attitude who will be responsible assisting the telesales team.Qualifications / Knowledge: Grade...


  • Bedfordview, Gauteng, South Africa Telecom Exchange Full time

    About Us:Telecom Exchange is a leading provider of cutting-edge VOIP and high-speed internet solutions tailored for businesses of all sizes. With a commitment to innovation and customer satisfaction, we empower businesses to stay connected and thrive in today's digital landscape.As a B2B Telesales Representative, you will play a crucial role in generating...


  • Bedfordview, Gauteng, South Africa StaffCentral Consulting Full time

    Job Duties/Responsibilities will include:Answer inbound calls in a timely friendly mannerResponding to customer inquiries and complaintsCommunicating and engaging with the Customers across the countryHandling and resolving customer complaints regarding product sales to customer service problemsCommunicating Customer needs/opportunities and complaints to...

  • Operations Manager

    3 weeks ago


    Bedfordview, Gauteng, South Africa MyCalling Full time

    Are you ready to take the next step in your career?The purpose of this role is to lead and manage the Team Leaders within the business unit, ensuring the operational performance metrics are met.What would make you a good fit for this role?Must be willing and able to work in a shifted environment.Requirements: Knowledge of and experience in contact centre...

  • Girl Friday

    3 weeks ago


    Bedfordview, Gauteng, South Africa Smart Worx Group Full time

    A market leader based in Bedfordview is looking for a Girl Friday, to join their dynamic team,Girl Friday must have bookkeeping and excel experience in either: Sage, Pastel, Xero etc.A keen eye for detail,able to work on fridays only as a start,willing to learn.Salary: R30,00 - R35,00 per hourExpected hours: - 5 per week

  • Marketing Graduate

    3 weeks ago


    Bedfordview, Gauteng, South Africa Fempower Personnel Full time

    Job & Company DescriptionA company in the Manufacturing industry is seeking a Sales & Marketing Graduate to join their team to be based in JHB North.Qualification Matric Degree in Sales & MarketingSkills Required: Outthebox thinker Potential to become a leader Ambitious Excellent communication and writing skills


  • Bedfordview, Gauteng, South Africa HotelJobs Full time

    Quick service food outlet restaurant seeks an experienced QSR restaurant manager with:Matric and hospitality management qualification Strong restaurant management experience in upmarket QSR outlets Dynamic and energetic leader to lead and develop a good team with passion Strong communication skills to deal with demanding clients Very good administrator with...

  • Store Administrator

    3 weeks ago


    Bedfordview, Gauteng, South Africa Wellness Warehouse Full time

    Overview:The Wellness WAYWellness Warehouse was launched with the vision of creating a holistic health destination for conscious consumers wanting to live life well for themselves, their communities and the planet.Rather than rest on our laurels, we are continuing to grow and evolve, offering an innovative and collaborative working environment that...


  • Bedfordview, Gauteng, South Africa StaffCentral Consulting Full time

    Job Duties/Responsibilities will include:Manage the Payments Innovation team through collaboration with other teams to deliver client centric solutions and influence stakeholders to achieve the best results in alignment with overall strategyRepresenting the bank at the Payment Industry meetingsUnderstanding the strategic priorities and participating in...


  • Bedfordview, Gauteng, South Africa SAHETI Full time

    Job Advert Summary:SAHETI School is an independent, co-educational, English-medium school dedicated to the pursuit of excellence, whilst promoting the values and ethos of Hellenism. The school is situated in Bedfordview, Johannesburg.Applications are invited for a driven and self - motivate individual, who meets the below listed prerequisite:Minimum...


  • Bedfordview, Gauteng, South Africa Bitventure Consulting Full time

    Are you ready to embark on a thrilling journey in the world of FinTech? Do you have a knack for passion for providing exceptional client experiences? If YES, we want YOU to be a part of our dynamic and forward-thinking team as a Key Accounts Administrator at Bitventure, a pioneering force in innovation.Why Bitventure?At our core, we are driven by a powerful...


  • Bedfordview, Gauteng, South Africa Bitventure Consulting Full time

    Are you ready to embark on a thrilling journey in the world of FinTech? Do you have a superpower of building relationships and providing exceptional client experiences? If YES, we want YOU to be a part of our dynamic and forward-thinking team as a Junior Key Accounts Manager at Bitventure, a pioneering force in innovation.Why Bitventure:At our core, we are...


  • Bedfordview, Gauteng, South Africa Bitventure Consulting Full time

    Why Bitventure:At our core, we are driven by a powerful vision; to foster sustainable businesses by mitigating risks and boosting revenue. We are the catalyst for innovation and proudly embody the spirit of "Intelligence in Action". Our recent accolade, the Digital Transformation Award at Africa Tech Week, speaks volumes about our commitment to...

  • Finance Analyst

    3 weeks ago


    Bedfordview, Gauteng, South Africa BSMG Investments Full time

    Job BriefWe're looking for a dynamic and intelligent individual who's up for an exciting opportunity to come and join our Finance team. We're looking for a part-qualified accountant with experience of data analysis, to join the business. You will be responsible for addressing the business needs for financial compliance, reporting and...

  • Credit Manager

    3 weeks ago


    Bedfordview, Gauteng, South Africa RCL FOODS Careers Full time

    Our Talent Team is currently looking for a Credit Manager within our Vector Logistics (a Division of RCL FOODS) Team.Vector Logistics entrusts the Credit Manager to ensure correct payments are made on time by corporate customers, that price and stock claims follow the correct process to finalisation, that customer queries are dealt with and to ensure the...


  • Bedfordview, Gauteng, South Africa OUTLife Full time

    Company DescriptionOUTsurance has been propelling the South African insurance industry forward for the last 25 years. As leaders in the field, we're always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values.Our continued success can be attributed to OUTstanding employees who set the bar high with...


  • Bedfordview, South Africa Shatterprufe Full time

    Are you a dynamic and results-driven professional with a passion for leading high-performing teams? We're seeking an experienced **Telesales Department Manager** to drive success in our fast-paced environment. **Key Responsibilities**: **Sales Leadership**: - Lead and manage the telesales department to achieve set sales targets and increase revenue. -...

  • Team Leader

    4 days ago


    Bedfordview, South Africa Card Factory Full time

    Job Introduction Location: Ipswich Carr Street IP4 1HA Contracted Hours Available: 11 Role Responsibility We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational...

  • Telesales Assistant

    2 weeks ago


    Bedfordview, South Africa The Joblink Full time

    Contact person for this position: Amori Prinsloo Our client, a leading Supermarket Group is urgently looking for the expertise of a Junior Telesales Assistant with experience in the FMCG Industry. We are looking for a well-spoken, energetic individual with a positive attitude who will be responsible assisting the telesales team. **Qualifications /...


  • Bedfordview, South Africa Telecom Exchange Full time

    **About Us**: Telecom Exchange is a leading provider of cutting-edge VOIP and high-speed internet solutions tailored for businesses of all sizes. With a commitment to innovation and customer satisfaction, we empower businesses to stay connected and thrive in today's digital landscape. As a B2B Telesales Representative, you will play a crucial role in...

  • Team Leader: Agents

    1 week ago


    Bedfordview, South Africa MyCalling Full time

    **Team Leader: Agents** **Work With The Best** At Merchants our vision is to create meaningful and sustainable futures for our people, by driving a culture of continuous learning through the many skills and development programmes we offer, which are designed to develop talent and fulfil potential. We place our people at the centre of everything we do and...


  • Bedfordview, South Africa PG Group Processing Full time

    **Main job purpose** To ensure that the Warehouse Management System and SAP are aligned at all time, to optimise the efficiency between the selling, ordering, dispatching and invoicing processes throughout the business with mínimal delay, on a continuous basis and to manage and coordinate the activities of the warehouse to ensure effective and efficient...


  • Bedfordview, South Africa StaffCentral Consulting Full time

    **Job Duties/Responsibilities will include**: Answer inbound calls in a timely friendly manner Responding to customer inquiries and complaints Communicating and engaging with the Customers across the country Handling and resolving customer complaints regarding product sales to customer service problems Communicating Customer needs/opportunities and...

  • Marketing Assistant

    4 weeks ago


    Bedfordview, South Africa Cliqworks Communications Full time

    We are looking for a junior-level marketing assistant to join our team. This role is ideal for someone who loves digital marketing and sales. We need someone who is a good communicator, good in sales, has the ability to learn quickly, and willingness to go the extra mile. **Duties & Responsibilities** - Prospecting, list building, list maintenance, and data...

  • Operations Manager

    2 weeks ago


    Bedfordview, South Africa MyCalling Full time

    **Are you ready to take the next step in your career?** The purpose of this role is to lead and manage the Team Leaders within the business unit, ensuring the operational performance metrics are met. **What would make you a good fit for this role?** Must be willing and able to work in a shifted environment. **Requirements**: - Knowledge of and...

  • Store Manager

    2 weeks ago


    Bedfordview, South Africa The Foschini Group Full time

    **Job ID**:17950**Position Type**:Full-Time**Job Function**:Store Management & Field**Workplace Type**:Stores**Division**:TFG Home Division**Province**:Gauteng**Location**:Johannesburg East**Suburb**:Bedfordview SP (Bedfordview)Position Description: We are currently recruiting for a Store Manager. Must... Love people, Making people feel at home, Believe...

  • Girl Friday

    2 weeks ago


    Bedfordview, South Africa Smart Worx Group Full time

    A market leader based in Bedfordview is looking for a Girl Friday, to join their dynamic team, Girl Friday must have bookkeeping and excel experience in either: Sage, Pastel, Xero etc. A keen eye for detail, able to work on fridays only as a start, willing to learn. **Salary**: R30,00 - R35,00 per hour Expected hours: 4 - 5 per week


  • Bedfordview, South Africa HotelJobs.co.za Full time

    Quick service food outlet restaurant seeks an experienced QSR restaurant manager with: - Matric and hospitality management qualification - Strong restaurant management experience in upmarket QSR outlets - Dynamic and energetic leader to lead and develop a good team with passion - Strong communication skills to deal with demanding clients - Very good...

  • Store Manager

    2 weeks ago


    Bedfordview, South Africa Medellin Barbers Full time

    We’re in search of motivated & capable managers to head up the full time store management for the following Medellin locations: - **Parkhurst** 6th Street Parkhurst - **Bedfordview** Village view Shopping Centre - **Boskruin** Boskruin Village shopping Centre **The qualities of a Medellin manager**: - Only the best join our ranks in the Cartel_ -...


  • Bedfordview, South Africa OUTsurance Full time

    **Company Description** OUTsurance has been propelling the South African insurance industry forward for the last 26 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to outstanding employees who set the bar high...


  • Bedfordview, South Africa SAHETI Full time

    **Job Advert Summary**: **SAHETI School is an independent, co-educational, English-medium school dedicated to the pursuit of excellence, whilst promoting the values and ethos of Hellenism. The school is situated in Bedfordview, Johannesburg.** Applications are invited for a driven and self - motivate individual, who meets the below listed...

  • IT Development Manager

    3 months ago


    Bedfordview, South Africa Bitventure Consulting Full time

    **About the position** **Key Accountabilities** You will work closely with senior members of staff and department heads to identify, develop, and support new technology solutions. You will also be responsible for creating and ensuring adherence to company IT policy, procedures, and best practices regulations. It is also important to note that based on the...


  • Bedfordview, South Africa Bitventure Consulting Full time

    Are you ready to embark on a thrilling journey in the world of FinTech? Do you have a superpower of building relationships and providing exceptional client experiences? If YES, we want YOU to be a part of our dynamic and forward-thinking team as a Junior Key Accounts Manager at Bitventure, a pioneering force in innovation. **Why Bitventure**: At our core,...


  • Bedfordview, South Africa Bitventure Consulting Full time

    Are you ready to embark on a thrilling journey in the world of FinTech? Do you have a knack for passion for providing exceptional client experiences? If YES, we want YOU to be a part of our dynamic and forward-thinking team as a Key Accounts Administrator at Bitventure, a pioneering force in innovation. **Why Bitventure?** At our core, we are driven by a...


  • Bedfordview, South Africa Bitventure Consulting Full time

    **Why Bitventure**: At our core, we are driven by a powerful vision; to foster sustainable businesses by mitigating risks and boosting revenue. We are the catalyst for innovation and proudly embody the spirit of "Intelligence in Action”. Our recent accolade, the Digital Transformation Award at Africa Tech Week, speaks volumes about our commitment to...

  • Finance Analyst

    2 weeks ago


    Bedfordview, South Africa BSMG Investments Full time

    **Job Brief** We’re looking for a dynamic and intelligent individual who’s up for an exciting opportunity to come and join our Finance team. We’re looking for a part-qualified accountant with experience of data analysis, to join the business. You will be responsible for addressing the business needs for financial compliance, reporting and...