Accounts Administrator

7 months ago


Bedfordview, South Africa Bitventure Consulting Full time

Are you ready to embark on a thrilling journey in the world of FinTech? Do you have a knack for passion for providing exceptional client experiences? If YES, we want YOU to be a part of our dynamic and forward-thinking team as a Key Accounts Administrator at Bitventure, a pioneering force in innovation.

**Why Bitventure?**

At our core, we are driven by a powerful vision; to foster sustainable businesses by mitigating risks and boosting revenue. We are the catalyst for innovation and proudly embody the spirit of "Intelligence in Action”. Our recent accolade, the Digital Transformation Award at Africa Tech Week, speaks volumes about our commitment to excellence.

**What's in it for you?**

An environment where success is mot just encouraged, but inevitable:

- Digital Transformation Industry Leader
- Diverse and collaborative culture
- Professional growth opportunities
- Meaningful work
- Competitive Remuneration and Recognition

**What we are looking for**:

- Grade 12, a certificate or studying towards a Diploma/Degree in Business or similar a plus
- At least 1-2 years experience in Key Accounts Management a plus
- Excellent communicator and relationship builder
- Attention to detail, and excellent organisational skills
- Willing to learn and grow in the role, going over and beyond

**What you'll be doing**:

- Collaborate with teams to develop project plans and ensure accurate configuration.
- Co-ordinate the training process for successful client onboarding, verifying accurate documentation completion to ensure successful client transitions.
- Support the team in ensuring client stability, proactively addressing problems and ensuring high levels of client satisfaction.
- Build relationships with key stakeholders within client organisations, fostering trust and continuous engagement.
- Identify opportunities to upsell/cross-sell and expand the client base.

Ability to commute/relocate:

- Bedfordview, Gauteng: Reliably commute or planning to relocate before starting work (required)



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