Human Capital Officer

2 weeks ago


Sandton, South Africa Bidvest Bank Full time

Primary Purpose


To provide an effective and efficient integrated Human Capital function to the Bank, by carrying out best practices Human Capital function.


Qualifications

  • Matric
  • Diploma/ Degree in Human Resources or equivalent

Experience

  • 3 5 years' experience in in similar role
  • 2 years' experience in a financial services industry

Minimum Knowledge required

  • Knowledge of latest legislation, BCEA, EE, LRA, BBBEE and market best practice.
  • Ability to handle and process confidential information.
  • Awareness of organisational development, succession planning and Talent management

Duties include but not limited to

FINANCIAL MANAGEMENT
Contribute to cost savings effort

  • Assist in ensuring that HR team and business keep within agreed human capital budgets.
  • Work efficiently in order to reduce costs within area of responsibility.
  • Continuously innovate to promote cost saving opportunities.

CUSTOMER CENTRICITY
Drive customer service

  • Analyse and assess business requirements to provide timeous fitforpurpose solutions.
  • Build and maintain customer relationships.
  • Assist in streamlining services to clients (both external and internal)
  • Assist in fielding queries and complaints to ensure client satisfaction.
  • Process supplier payments and manage records thereof and keep record of invoices ensuring no duplication.

OPERTIONAL EXCELLENCE
Ensure operational efficiencies and effectiveness

Recruitment, Onboarding

  • Responsible for the coordination of new joiners from approving offer letters, onboarding, contracts, arranging induction training and monitoring their probation process.
  • Ensure audit of onboarding process in line with the check list
  • Ensure vacancy approvals are done and approved for each role and track all applicants on breezy.
  • Engage with line manager to create competency and technical questions.
  • Send a list of all new employees to Learning withing agreed timelines.
  • Ensure recruitment or appointments are meeting transformation/ EE plan and legislation requirements.
  • Ensure department Inductions are completed.
Performance and Talent Management

  • Track that all managers have contracted their direct reporting lines in the beginning of the financial year and for new joiners.
  • Assist HCBP with ensuring that regular annual and midyear performance reviews are carried out for all employees, monitoring and administering the process.
  • When required, assist the HCBP and collaborate with line managers in implementing disciplinary procedures in accordance with the Bank policies.
  • Take a proactive role in monitory the Performance Improvement Process (PIP).
  • Contribute and provide input into succession plans and keeping data recorded.
Employee Relations

  • Where appropriate, conducting return to work interviews, following periods of absence.
  • Assisting with drafting new and reviewing policies and procedures with supervision.
  • Assist with drafting or reviewing warnings.
  • Prepare disciplinary packs and represent HC in disciplinary hearings and ensure all matters are recorded.
  • Represent the Bank at reconciliation at CCMA.
  • Assist with guiding employees on HC procedures and policies.
  • Building strong relationships with external regulatory authorities.
  • Maintain a good working knowledge of local employment legislation and best practice policies and procedures in all matters relating to human capital.
  • Advising colleagues on matters in a confidential manner to provide guidance and support on welfare issues, referring matters to the HCBP where appropriate.
  • Acting as a point of reference for staff with queries regarding policy, procedures, and other related matters.
HR System Processing

  • Responsibility for processing the monthly payroll/input.
  • Ensuring the accurate maintenance and security of HC records for all staff and assisting in general administration duties for the department.
  • Accurate recording of information in Management Information Systems, ensuring monthly submission deadlines are met.
Learning and Development

  • Assist with tracking leaning plans and collaborate with Learning Team to ensure implementation.
  • Assist with identifying gaps and engage learning and HCBP with potential solutions.
Employee engagement and Wellness

  • Facilitate employee engagement focus groups discussions and develop action plans to address focus areas.
  • Organize several events in line with employee wellness days.
  • Report any OHS related matters to HCBP and OHS department to ensure health and safety.
  • Assist with employee referral to ICAS.
  • Ensure administration and submission of all illhealth cases as per incapacity process.
HR Administration

  • Process, verify and maintain documentation relating to employee activities such as training, grievances, disciplinary, performance reviews.
  • Coordinate monthly invoices and ensure they are paid.
  • Responsible for minutes drafting during HR meetings.
  • CULTURE AND ENGAGEMENT
Drive the people culture - Contribute in m
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