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Human Capital Manager
2 weeks ago
The purpose of the role is to head the Human Capital Management Department to ensure strategic growth by fostering and developing relationships with the clients (account management), offering the Company services to existing and potential clients (business development) and ensuring that professional and talented capabilities and services are provided to the customer.
Duties & Responsibilities
Human Capital Management:
- Ensuring that all human capital management requirements are fulfilled (internally and externally).
- Driving the process from start to end.
- Updating the current human capital management procedures and designing new procedures.
- Managing and supervising the team and providing progress reports.
- Implementing new sourcing and talent acquisition methods.
- Managing the hiring managers expectations and ensuring client satisfaction.
- Coordinating with department managers to forecast hiring needs.
- Staying uptodate on labour legislation and advising changes in regulations.
- Running an effective and efficient Human Capital Management Department.
- Ensuring that the HCM service offering is top class.
- Ensuring that the customer is part of the HCM journey
Business Development and Marketing
- Researching and identifying new business opportunities.
- Generating leads and calling prospective customers to meet with face to face or over the phone.
- Fostering and developing relationships with the clients.
- Thinking strategically and setting aims and objectives in order to develop and improve the business
- Work strategically and carrying out necessary planning in order to implement operational changes.
- Creating positive, longlasting relationships with current and potential clients.
- Developing and presenting proposals customized for each client's specific business needs.
- Ensuring excellent customer service through regular client engagements.
- Networking with potential customers.
Account Management
- Developing and maintaining long term relationships with the clients.
- Making sure clients receive requested services in a timely manner.
- Coordinating with employees working on the same account to ensure consistent service delivery.
- Providing progress reports to clients and management.
- Networking with current customers.
Desired Experience & Qualification
- Degree Human Resource Management/ Industrial Relations
- Advanced Recruitment experince
- Advanced Account Management experience
- Intermediate Marketing and/or Sales experience
- Communication Skills
- Problem solving Skills
- Time Management Skills
- Leadership Skills
- Organisation skills
- Analytical Approach
- Negotiation
- Thinking strategically
Job Types:
Full-time, Permanent
Ability to commute/relocate:
- Midrand, Gauteng: Reliably commute or planning to relocate before starting work (required)
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