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National Recovery Sales Manager

1 month ago

Cape Town, South Africa takealot.com Full time
Job title : National Recovery Sales Manager Job Location : Western Cape, Cape Town Deadline : November 17, 2024 Quick Recommended Links
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Your responsibilities will include:

Operational Duties

  • Sales Strategy Development: Develop and implement a comprehensive sales strategy to maximize sales and optimize recovery rates through optimizing existing sales channels and identifying and exploring new sales channels.
  • Sales & Operational Planning (S&OP): Ensure an integrated short term and long-term planning and forecasting process that aligns demand, supply, and financial objectives with particular focus on managing stock ageing.
  • Sales Achievement: Meet or surpass sales targets and objectives by identifying opportunities, developing sales plans, and implementing strategies to secure bulk transactions while maintaining acceptable recovery rates.
  • Client Relationship Management: Build and maintain strong relationships with key bulk buyers, understanding their needs, and ensuring exceptional customer service. Building out a pipeline of demand with buyers.
  • Reporting: Analyze sales data and prepare regular sales reports, forecasts, and performance metrics for senior management to assess the effectiveness of sales strategies.
  • Team Leadership: Recruit, train, and manage a team of sales administrators across different regions. Provide guidance, coaching, and conduct performance evaluations.
  • Market Insight: Stay abreast of industry trends, competitor activities, and market shifts to identify new opportunities and tailor sales strategies accordingly.
  • Supply and demand: Collaborate with the operations team to ensure adequate stock levels, punctual delivery, and quality control of assessed stock.
  • Budget Management: Assist in preparing annual sales budget and then ensure that department deliver results in line with agreed budget.
  • Compliance: Ensure compliance with all legal and regulatory requirements related to sales activities.
  • Collaboration: Collaborate with other departments such as finance, legal, marketing, logistics, and operations to optimize the overall customer experience and to streamline the sales operations process.
  • Travelling: Travelling within South Africa as needed to meet and source new buyers.

Attributes required

  • Strategic thinker with an initiative-taking and entrepreneurial mindset.
  • Strong critical thinking skills.
  • Adaptability and resilience in a challenging environment.
  • Inspirational leadership qualities that motivate and drive success.
  • A deep commitment to delivering exceptional customer service.
  • Exceptional leadership and team management capabilities. Outstanding communication
  • and negotiation skills.
  • Analytical mindset and proficiency in data-driven decision-making.
  • Proven track record of meeting or surpassing sales targets.
  • Proficiency in Excel.

Qualifications:

  • Diploma or Advanced Certificate in business, marketing, or a related field.
  • A bachelor’s degree or Advanced Diploma is advantageous.
  • 3 to 5 years minimum experience (demonstrated successful sales history experience),
  • preferably within the E-commerce, Retail, FMCG, Banking.
  • Understanding of e-commerce returns and recovery processes.
  • Minimum 2 years people management experience.

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