Account Manager

4 weeks ago

Cape Town, South Africa Clearleaf HR Consulting (Pty) Ltd Full time

**Company Description**

As an exciting and unique education technology company, this position is for a vibrant, highly driven and well-presented Account Manager with experience in the education or training industry; a proven customer service track record; a robust network and interpersonal skills to manage the company’s customers, providing curriculum and technical support and market and sell the company’s products and services.

The role will initially be focused on three primary responsibilities:
Stakeholder engagement - responsible for managing all aspects of stakeholder engagement and client liaison with onboarded education customers.

Marketing and Business Development - working closely with the respective departments and senior management to develop and implement the marketing and sales strategy and product development.

Content creation - assisting the Experiential Learning team (iX) with developing curriculum, content and LMS user experience strategy.

This role is integral to ensuring the company continues to develop relevant, applicable and market leading affordable products that align with our respective target market needs, business growth and brand recognition.

The Account Manager will be responsible for developing and managing relationships with senior leadership and teachers within our schools and providing technical and curriculum support to all customers, working closely with the Heads of Curriculum and Training. You will also be responsible for driving customer engagement, business development, and marketing events and activations to promote the company’s vision.

**Stakeholder engagement/ client liaison**
- Client services and relationship building.
- Following up with existing schools and securing curriculum license renewals.
- Main point of contact for all customer’s technical and curriculum queries.
- Visiting and presenting to schools our products and services.
- Manage stakeholder engagement and client liaison with onboarded school’s decision makers/ administration.
- Maintain all customer engagement using the company’s CRM, Pipedrive.
- Develop and manage the customer engagement project plan and calendar.
- Liaise with iX team on all current and future product development.
- Liaise with Training and Operations team regarding all customer requirements.
- Manage the onboarding and training of new and existing client to the LMS.
- Assist with technical questions that are requiring redirect to instructors or other team members.
- Any other reasonable tasks as might be requested by management.

**Business Development**
- Work closely with the sales and marketing team and senior management to develop and implement the sales strategy and product development.
- Identify opportunities and partnerships that will drive the company’s products and services demand.
- Represent and present on behalf of the company to all potential stakeholders - customers, prospective clients, industry partners and government.
- Lead events and marketing initiatives.

**Marketing and Communications**
- Work together with the CEO and marketing team to develop and manage the marketing and communication strategy and plan.
- Lead the marketing and communications strategy to develop customer journey, case studies and event participation: conferences; exhibitions; activations and demonstrations.
- Lead the content and messaging for the respective channels:Social Media

External communications: newsletter; blogs; case studies
Website (CMS)

**Qualifications**

**Key Requirements**
- Bachelor's Degree or equivalent experience.
- Experience in the education industry - traditional and online.
- Operational experience.
- Have a comprehensive knowledge of the jargon and terms used in the education industry.
- Proficient computer literacy (all Microsoft Office products).
- Prepared to work after hours and weekends within reason.
- Must be interested in 4iR and disruptive technologies.
- Must be willing to travel for extended periods.
- Must have own transport.
- Brand fit.

**Key Skills**
- Technical capability and understanding.
- Relationship building.
- Good oral and written communication.
- High attention to detail.
- Excellent negotiating and sales skills.
- Ability to work under pressure and be very target-driven.
- Composed temperament when dealing with customer complaints.
- Working well as part of a team, but still being able to deliver and work independently.
- Fully bilingual in English and Afrikaans, with a third African language being beneficial.
- Project Management.

**Additional information**
- **Salary: R17 000 - R23 000 per month**_

**Salary**: R17,000.00 - R23,000.00 per month

Application Question(s):

- What is your current salary?
- what is your desired salary?

**Education**:

- Diploma (preferred)

**Experience**:

- account management: 3 years (preferred)
- educational industry: 3 years (preferred)

  • Account Manager

    1 month ago

    Cape Town, South Africa Vodafone Full time

    **Role purpose**: The Account Manager will secure new business from their allocated customer list, derived from a specific set of customers. The Account Manager will need to successfully manage their current base whilst selling additional products and services into these customers. The Account Manager will be required to minimise churn and maximise revenues...

  • Account Manager

    1 month ago

    Cape Town, South Africa Incubeta Full time

    **OVERVIEW OF JOB DESCRIPTION** The Account Manager is responsible for the smooth running and successful management of the client’s business across all relevant services, to ensure that all of Incubeta’s campaigns, digital solutions and projects are delivered timeously, efficiently and successfully. **WHAT IS THE PURPOSE OF THE ROLE?** The Account...

  • Management Accountant

    1 week ago

    Cape Town, South Africa Communicate Recruitment Full time

    Key responsibilities for the Property Management Accountant are as follows:Prepare and analyse financial statements for individual property portfoliosMonitor performance against budgeted targets and provide various analysisWork closely with the property management team to develop annual budgets and forecastsEnsure invoices, rent and vendor payments are...

  • Management Accountant

    1 week ago

    Cape Town, South Africa Adzuna ZA B C2 Full time

    Key responsibilities for the Property Management Accountant are as follows:Prepare and analyse financial statements for individual property portfoliosMonitor performance against budgeted targets and provide various analysisWork closely with the property management team to develop annual budgets and forecastsEnsure invoices, rent and vendor payments are...

  • Management Accountant

    1 week ago

    Cape Town, South Africa Communicate Recruitment Full time

    Key responsibilities for the Property Management Accountant are as follows:Prepare and analyse financial statements for individual property portfoliosMonitor performance against budgeted targets and provide various analysisWork closely with the property management team to develop annual budgets and forecastsEnsure invoices, rent and vendor payments are...

  • Management Accountant

    1 month ago

    Cape Town, South Africa Status Staffing Full time

    Our client in the golfing industry is seeking an experienced accountant to lead and manage all aspects of the Club’s Financials in Mowbray, Cape Town.A recent professional profile photo is to accompany your applicationEMPLOYMENT TYPE    :           Permanent/ TemporarySECTOR                          :           LeisureBASIC...

  • Account Manager

    1 month ago

    Cape Town, South Africa BNP Paribas Full time

    ACCOUNT MANAGER (JOB NUMBER: ACC MANAGER 240123) **Main purpose** The Key Account Manager is responsible for end to end sales and business development within our Partnership team. Maximising sales opportunities through strong relationships with internal and external stakeholders. **Key Responsibilities** - Custodian of the partner relationship and key...

  • Account Manager

    5 days ago

    Cape Town, South Africa Yoyo Group Full time

    **Company Description** Yoyo exists to enrich lives, empowering companies to thrive through seamlessly integrated rewards that delight their customers. We power some of the world’s leading retail brands with customer loyalty and rewards software solutions, delivering the most rewarding buying experiences. We cultivate an environment where passionate,...

  • Account Manager

    1 month ago

    Cape Town, South Africa ESET Full time

    **The Company**:4D Innovations Group (Pty) Ltd t/a **ESET Southern Africa** **Role Name**: Account Manager (High Volume) **Location**: Belmont Square, Rondebosch, Cape Town **Hours of work**: Monday - Friday, 08:30 to 17:00 **Role summary**: **Daily Responsibilities**: 1. Processing of tickets in the ticketing queues. - Oversee the sales queue with the...

  • Management Accountant

    1 week ago

    Cape Town, South Africa Status Staffing Full time

    A recent professional profile photo is to accompany your applicationEMPLOYMENT TYPE    :           Permanent/ TemporarySECTOR                          :           LeisureBASIC SALARY              :           Market...

  • Account Manager

    1 month ago

    Cape Town, South Africa ICG Medical Ltd Full time

    **Account Manager** **Greenstuff** Medical **AUS** **About us** ICG Medical is a leading global nursing recruiter with a focus on nurses across all specialties, midwives, and homecare/healthcare workers. We are currently looking to expand our growing team in the US, and are looking to hire an **Account Manager **with 1 to 2 years experience to be based...

  • Account Manager

    1 month ago

    Cape Town, South Africa BNP Paribas Full time

    **Main purpose** The Key Account Manager is responsible for end to end sales and business development within our Partnership team. Maximising sales opportunities through strong relationships with internal and external stakeholders. **Key Responsibilities** - Custodian of the partner relationship and key interface between the partner and internal functions -...

  • Account Manager

    1 month ago

    Cape Town, South Africa Pearl Lemon Full time

    **About Pearl Lemon** Pearl Lemon Group is a group of companies with a footprint in digital marketing, sales, food & beverage, game development, recruitment, accounting, consultancy and more. Based in the heart of London and serving clients worldwide. With a team of 65+ dotted across the UK, USA, Spain, Egypt India, Pakistan, the Philippines and more, we...

  • Account Manager

    1 month ago

    Cape Town, South Africa Pollock and Associates Full time

    Account Manager Packaging & Printing Cape Town - Western Cape - South Africa Reporting to the Director you will be required to manage and develop key accounts, advise on production viability, source new suppliers and materials, manage project-specific budgets, compile status and sales reports, and identify new sales opportunities. You should have a...

  • Account Manager

    1 month ago

    Cape Town, South Africa HR Genie Full time

    We are seeking a dynamic and motivated Account Manager - Delivery Lead to join our team. The ideal candidate will possess an understanding of cloud technologies, particularly AWS, and have experience in account management and project delivery.. This individual will play a key role in managing client accounts, ensuring timely project delivery, and maintaining...

  • Management Accountant

    1 month ago

    Cape Town, South Africa Elite Search and Selection Full time

    The ideal candidate for this entrepreneurial environment is someone who not only possesses the necessary technical skills but also embodies the agility, confidence, resilience, and team spirit required to thrive in a fast-paced, ever-changing landscape. If you speak or understand German that would be an advantage.  Characteristics:  You should thrive...

  • Account Manager

    4 weeks ago

    Cape Town, South Africa Dentsu Aegis Network Full time

    The purpose of this role is to lead and develop client service accounts. Job Title: Account Manager **Job Description**: Key responsibilities: **Location**: Cape Town Brand: Dentsu Creative Time Type: Full time Contract Type: Permanent

  • Account Manager

    5 days ago

    Cape Town, South Africa Yoyo Group Full time

    Job DescriptionWe are seeking a product led, data-driven and client-focused mid-Level Account Manager to join our Yoyo API and Retail Team. In this hybrid role, you will act as the primary strategic and operational liaison between our API and Retail Teams and external clients.You will be instrumental in building strong relationships with assigned clients,...

  • Account Manager

    1 month ago

    Cape Town, South Africa Catena Full time

    Work set up: Full Time / Independent Contractor / Forever Remote work / You must have your own laptop/desktop and a strong internet connection. Work Schedule: US Time Zone. This will depend on the tasks and the client's demand. **Salary**: 1 200 to 1 500 USD per month (22,800.00 - 28,500.00 ZAR) depending on skills and experience. About the job: We are...

  • Management Accountant

    3 weeks ago

    Cape Town, South Africa Adzuna ZA B C2 Full time

    The ideal candidate for this entrepreneurial environment is someone who not only possesses the necessary technical skills but also embodies the agility, confidence, resilience, and team spirit required to thrive in a fast-paced, ever-changing landscape. If you speak or understand German that would be an advantage. Characteristics: You should thrive in an...