Operations Manager: Sales Contact Centre

**Overall purpose of the job**:As the Contact Centre Sales Manager you will be accountable for the daily running and management of the Call Centre Sales Services through the effective use of resources. This will include Inbound, Outbound, and Digital Campaigns The Call Centre Manager ensures that the operations support Fidelity Services strategic plans and...

**Job Overview:**Fempower is a dynamic and growing company that is seeking a highly skilled and experienced professional to fill the role of Contact Centre Operations Manager. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of the contact centre, including supervising staff, monitoring performance...

**REPORTS TO**:OPERATIONAL EXECUTIVE **MAIN PURPOSE OF JOB**: The overall purpose of the position is to effectively manage and improve the functions of the Operations Contact Centres (Customer Contact Centres and Central Monitoring Centres) and all related functions for Fidelity ADT Coastal Region. To align these functions to the strategic objectives of the...

At RecruitCo (Pty) Ltd, we are seeking an experienced Contact Centre Advisory to be based in Cape Town. This is a permanent position with an estimated annual salary of R600,000 - R800,000.Job OverviewThe successful candidate will be responsible for providing advisory services to our clients on their contact centre operations. They will work closely with our...

**Job Number** - 71808 **Job Type** - Permanent **Job Title** - Contact Centre Sales Expert **Computer Skills** - Sales **Industry** - Call Centre **City** - Cape Town **Province** - Western Cape - Do you have a flair for International Inbound Sales?- Our Company is seeking charismatic Sales Experts to work on an International Inbound Sales Campaign....

Job Title: Operations Agent: Sales Contact CentreRole Purpose:The ideal candidate will be a talented and motivated inbound sales and service centric Call Centre Agent who enjoys facilitating sales via the telephone. They should be well-versed in inbound and/or outbound call handling, sales and service. The agent will be dealing with motivated car sellers who...

We are currently seeking a skilled Customer Service Contact Centre Representative to join our team at Isilumko Staffing (JHB). Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales.Key Responsibilities:Conduct outbound calls to customers to promote products and servicesProvide...

Job Title: Contact Centre Agent Location: CapeTown Job Type: Full-time Reports to: Contact Centre Manager & appropriate Director These are new roles for a client that is establishing a Cape Town contact centre operation. They will be looking for a manager in the fulness of time and they are hoping that one of the initial Two agents will have the right...

Situated within the Central Reservations contact centre office for this luxury international 5* brand based in Cape Town. Hospitality experience within a luxury brand. **Business Unit or Division**: Central Reservations, Europe Responsible to: Director of Customer Contact, NEAA & SE **Responsible for**: **Contact Centre Team** **Scope & Purpose**: -...

We are searching for a dynamic and results-driven CX Contact Centre Agent to contribute to the success of SA Commercial (Pty) Ltd. As a member of our contact centre team, you will play a vital role in ensuring that our customers receive top-notch service and support.Key ResponsibilitiesHandle inbound and outbound calls, providing solutions to customer...

**Sales Account Manager - Coffee Wholesale**: Contract: Full Time **Salary**: ZAR 17,000 per month OTE Bonus: ZAR 3,000 per month - Develop and maintain relationships with coffee wholesale clients - Identify new business opportunities and drive sales growth - Collaborate with internal teams to ensure client satisfaction - Provide exceptional customer...

Job DescriptionRole PurposeThis role is ideal for a talented, motivated and dynamic Sales Call Centre Team Leader / Assistant Manager that is passionate about leading, motivating, mentoring, coaching and developing a team of Inbound Sales and Service Centric Agents to deliver against client and internal business deliverables (KPIs, CBBs and SLAs) in an...

**Job description** Outworx is looking for Inbound Sales Agents for a leading International UK campaign. **RESPONSIBILITIES**: - Telephonically make and receive calls to clients. - Follow up with potential customers in a timely manner as necessary. - Adhere to internal sales processes. - Working to meet and exceed personal and team goals. - Promote a...

Sales Account Manager - Coffee WholesaleContract: Full TimeSalary: ZAR 17,000 per monthOTE Bonus: ZAR 3,000 per monthThe Sales Centre Co. is seeking a Sales Account Manager to join our outsourcing department. In this role, you will be responsible for managing and growing our coffee wholesale accounts. The ideal candidate will have a strong background in both...

**Job description** Outworx is looking for Inbound Sales Agents for a leading International UK campaign. **RESPONSIBILITIES**: - Telephonically make and receive calls to clients. - Follow up with potential customers in a timely manner as necessary. - Adhere to internal sales processes. - Working to meet and exceed personal and team goals. - Promote a...

Key Responsibilities:Operational Leadership: Drive a high-performance culture that aligns with company goals and client expectations by leading, mentoring, and supporting the Contact Centre team.Performance Management: Monitor key performance indicators (KPIs) daily and analyze metrics to ensure optimal team performance and achievement of client SLAs.Client...

Key Duties & Responsibilities · Dealing with both inbound and outbound calls · Talking to new and existing customers regarding their accounts · Booking appointments and completing care calls. · Processing orders for customers · Updating customer accounts · Following agreed call scripts · Updating databases with customer details · Working towards...

Sales Account Manager - Coffee Wholesale Role at The Sales Centre Co.Position Overview:The Sales Centre Co. is seeking a talented Sales Account Manager to manage and grow our coffee wholesale accounts. The ideal candidate will have strong experience in the coffee industry and sales.Develop and maintain relationships with coffee wholesale clientsIdentify new...

Key Duties & Responsibilities· Dealing with both inbound and outbound calls· Talking to new and existing customers regarding their accounts· Booking appointments and completing care calls.· Processing orders for customers· Updating customer accounts· Following agreed call scripts· Updating databases...

We are currently seeking Sales Agents to provide a telephone-based sales booking service. The successful sales agent  key role is to deliver a first-class service to our blue-chip clients ensuring their revenue generation is maximized thoroughly. To provide help, advice, and guidance to new and existing customers, so that the customer makes the right and...