Sales Team Manager
2 weeks ago
- Jobs by Location
- Job by industries
What will you do?
- Manages individuals within a team e.g. call centre agents / consultants within the communication centre. Ensures that the team reaches target by monitoring individual performance on a constant basis. Very knowledgeable on all aspects of the products, processes and systems. Mentors team and gives constant real-time support in terms of query resolution.
Minimum Qualification
- Grade 12/Standard 10/NQF4
- Relevant FAIS and RE qualification
Minimum Experience
- Minimum 3 years in the STI sales environment
Requirements
- Excellent knowledge of Sales and processes
- Must be highly proficient in dealing with clients at all levels
- Excellent administrative skills and knowledge of Microsoft Office
- Proven Sales Track Record
- Results oriented
- Excellent communication and leadership skills
- Good attendance record is essential
- Must be very reliable
- Self-disciplined and ability to work under pressure
- Self-motivated and desire to excel
- Analytical and organised
- Problem solving skills and solution oriented.
- Flexibility
- Ability to multi-task and attention to detail
- Internal/External Customer focused
- Active listening skills
- Ability to work well with a team
- Able to work long hours
- Professional and organised
Responsibilities
- Responsible for the execution of our daily and monthly targets.
- Performance appraisals for sales agents
- Coaching of sales agents
- Ensuring that all sales budgets were met
- Motivation and Guidance of all sales staff
- Creating reports and submitting to management
Knowledge and Skills
- Drive leads and service targets
- Coaching, quality and compliance
- Reporting and communication
- Management of employees
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