Sales Team Manager

2 weeks ago


Johannesburg, South Africa MiWay Insurance Limited Full time
Job title : Sales Team Manager Job Location : Gauteng, Johannesburg Deadline : December 27, 2024 Quick Recommended Links
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What will you do?

  • Manages individuals within a team e.g. call centre agents / consultants within the communication centre. Ensures that the team reaches target by monitoring individual performance on a constant basis. Very knowledgeable on all aspects of the products, processes and systems. Mentors team and gives constant real-time support in terms of query resolution.

Minimum Qualification

  • Grade 12/Standard 10/NQF4
  • Relevant FAIS and RE qualification 

Minimum Experience

  • Minimum 3 years in the STI sales environment

Requirements

  • Excellent knowledge of Sales and processes 
  • Must be highly proficient in dealing with clients at all levels
  • Excellent administrative skills and knowledge of Microsoft Office
  • Proven Sales Track Record
  • Results oriented
  • Excellent communication and leadership skills
  • Good attendance record is essential
  • Must be very reliable
  • Self-disciplined and ability to work under pressure
  • Self-motivated and desire to excel 
  • Analytical and organised 
  • Problem solving skills and solution oriented. 
  • Flexibility
  • Ability to multi-task and attention to detail
  • Internal/External Customer focused
  • Active listening skills
  • Ability to work well with a team
  • Able to work long hours 
  • Professional and organised

Responsibilities

  • Responsible for the execution of our daily and monthly targets.
  • Performance appraisals for sales agents
  • Coaching of sales agents
  • Ensuring that all sales budgets were met
  • Motivation and Guidance of all sales staff
  • Creating reports and submitting to management

Knowledge and Skills

  • Drive leads and service targets
  • Coaching, quality and compliance
  • Reporting and communication
  • Management of employees

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