Customer Service Team Manager – Financial Services

Job DescriptionManage the local Customer Service team ensuring the development and delivery of a high quality and efficient customer service operation that limits reputation damage and meets the needs of the customer in line with business objectives, standards and regulatory requirements.Key Responsibilities Areas• Manage, coordinate and track the Customer...

Position Description:Team Leader - Credit Services A challenging opportunity exists within the Customer Services Department for a dynamic and assertive individual with a willingness to learn. Your responsibilities would include:Assisting staff members where necessaryTo ensure that the operating procedures for the department are understood and adhered toTo...

National Debt Advisors (NDA) is an award-winning, leader in the Debt Counseling arena and an outstanding registered financial services advisor. We are continuously growing and developing and are now looking for a driven Customer Services Advisor on our digital platforms to join our dynamic team. **Job Specifications**: - Dealing with client queries and...

Job DescriptionEngaging with Customers through multiple channels to resolve their queries in a manner that meets and exceeds the needs of our customers and limits any reputational damage to the brand. This is done in-line with our strategic intend, operational policies and applicable regulations. The role forms part of the overall value chain in partnership...

About usWoolworths Financial Services, or WFS as it is better known, is a Joint Venture with Absa Bank, that supports the Woolworths retail business by providing in-store credit in the formof theWoolworths Store Card and offering value-added services including credit cards, personal loans and short-term insurance as well as life insurance linked to other...

National Debt Advisors (NDA) is an award-winning, leader in the Debt Counseling arena and an outstanding registered financial services advisor.We are continuously growing and developing and are now looking for a driven Customer Services Advisor on our digital platforms to join our dynamic team.Job Specifications: Dealing with client queries and requests via...

Our client has an opportunity available for a Customer Service Team Leader.Requirements:Degree in Consumer behaviour, Communications, Business or equivalent – beneficial.2+ years in a customer service operational, team lead capacity in a Group Call Centre, Customer Interfacing, Customer Support Centre, or equivalent role - essential.Experience within the...

Our client has an opportunity available for a Customer Service Team Leader.Requirements: Degree in Consumer behaviour, Communications, Business or equivalent – beneficial.2+ years in a customer service operational, team lead capacity in a Group Call Centre, Customer Interfacing, Customer Support Centre, or equivalent role - essential.Experience within the...

Position Description:A challenging position exists within the Financial Services Call Centre for a self-motivated and assertive individual to lead, manage and coach a team of  supervisors in a fast paced and dynamic working environment. This individual should be dynamic, pro-active, and display exceptional operational leadership skills.  You must: t ...

**What can we do for you?**: **Salary and benefits **- 16,000 - 19,000 Rand per Month plus Private Medical & Pension **Location **- Waterfront Cape Town. **Working Pattern** - 40 Hours per week between 08:00 - 22:00 **Contract Type - **Permanent **Why work for Foundever?**: **We want Team Leaders **to support the launch of our** first site in Cape Town**...

**What can we do for you?** **Salary and benefits**: - 16,000 - 19,000 Rand per Month plus Private Medical & Pension **Location**: - Waterfront Cape Town. **Working Pattern** - 40 Hours per week between 08:00 - 22:00 **Contract Type - **Permanent **Why work for Foundever?** **We want Team Leaders **to support the launch of our **first site in Cape...

**What can we do for you?** **Salary and benefits**: - 16,000 - 19,000 Rand per Month plus Private Medical & Pension **Location**: - Waterfront Cape Town. **Working Pattern** - 40 Hours per week between 08:00 - 22:00 **Contract Type - **Permanent **Why work for Foundever?** **We want Team Leaders **to support the launch of our **first site in Cape...

**Job Purpose** Ensure high quality customer service by delivering targets, objectives and customer. Pro-actively coordinate and manage our customer portfolio and build strong customer relationships within the import CS disciplines. Be an active participant in the continuous improvement of the department’s daily functions and procedures**.** **Primary...

Our client is looking for a customer service manager who has with 5 years’ experience in short term insurance industry with 2-3 years managing staff with an extensive knowledge of short Term Insurance to manage a team of service consultants Salary R650 000-00 pa plus Incentives plus pension plus medical plus Incentives plus 13th Cheque **Experience and...

Job PurposeEnsure high quality customer service by delivering targets, objectives and customer. Pro-actively coordinate and manage our customer portfolio and build strong customer relationships within the import CS disciplines. Be an active participant in the continuous improvement of the department's daily functions and procedures.Primary Job...

**Overview**: **Responsibilities**: **Sales Management**: - Develop and implement strategic sales plans to achieve company targets. - Lead the sales team to drive revenue growth and meet or exceed sales quotas. - Identify new business opportunities and markets for expansion. - Build and maintain strong relationships with key clients and partners. - Analyze...

Overview To provide a Simply Brilliant customer experience by professionally and courteously handling all customer contact in compliance with company directive. To actively promote the Teleperformance Brand by providing quality customer service at every instance, promoting products and services whilst stimulating revenue for the business ...

What can we do for you?Salary and benefits: 16, ,000 Rand per Month plus Private Medical & PensionLocation: Waterfront Cape Town.Working Pattern - 40 Hours per week between 08:00 - 22:00Contract Type - PermanentWhy work for Foundever?We want Team Leaders to support the launch of ourfirst site in Cape Town and would love for you to be the founders of the...

What can we do for you?Salary and benefits: 16, ,000 Rand per Month plus Private Medical & PensionLocation: Waterfront Cape Town.Working Pattern - 40 Hours per week between 08:00 - 22:00Contract Type - PermanentWhy work for Foundever?We want Team Leaders to support the launch of ourfirst site in Cape Town and would love for you to be the founders of the...

Customer Services Team LeadRole PurposeAs the Group expands both its traditional supermarket and digital commerce online services across brands, the Customer Contact Centre (CCC) is a key customer experience differentiator for the Group. The purpose of the Customer Services Team Lead role is to provide team leadership and functional operational excellence in...