Customer Service Team Manager – Financial Services

About usWoolworths Financial Services, or WFS as it is better known, is a Joint Venture with Absa Bank, that supports the Woolworths retail business by providing in-store credit in the formof theWoolworths Store Card and offering value-added services including credit cards, personal loans and short-term insurance as well as life insurance linked to other...

National Debt Advisors (NDA) is an award-winning, leader in the Debt Counseling arena and an outstanding registered financial services advisor.We are continuously growing and developing and are now looking for a driven Customer Services Advisor on our digital platforms to join our dynamic team.Job Specifications: Dealing with client queries and requests via...

Our client has an opportunity available for a Customer Service Team Leader.Requirements:Degree in Consumer behaviour, Communications, Business or equivalent – beneficial.2+ years in a customer service operational, team lead capacity in a Group Call Centre, Customer Interfacing, Customer Support Centre, or equivalent role - essential.Experience within the...

Job PurposeEnsure high quality customer service by delivering targets, objectives and customer. Pro-actively coordinate and manage our customer portfolio and build strong customer relationships within the import CS disciplines. Be an active participant in the continuous improvement of the department's daily functions and procedures.Primary Job...

What can we do for you?Salary and benefits: 16, ,000 Rand per Month plus Private Medical & PensionLocation: Waterfront Cape Town.Working Pattern - 40 Hours per week between 08:00 - 22:00Contract Type - PermanentWhy work for Foundever?We want Team Leaders to support the launch of ourfirst site in Cape Town and would love for you to be the founders of the...

What can we do for you?Salary and benefits: 16, ,000 Rand per Month plus Private Medical & PensionLocation: Waterfront Cape Town.Working Pattern - 40 Hours per week between 08:00 - 22:00Contract Type - PermanentWhy work for Foundever?We want Team Leaders to support the launch of ourfirst site in Cape Town and would love for you to be the founders of the...

Customer Services Team LeadRole PurposeAs the Group expands both its traditional supermarket and digital commerce online services across brands, the Customer Contact Centre (CCC) is a key customer experience differentiator for the Group. The purpose of the Customer Services Team Lead role is to provide team leadership and functional operational excellence in...

Overview:Responsibilities:Sales Management: Develop and implement strategic sales plans to achieve company targets. Lead the sales team to drive revenue growth and meet or exceed sales quotas. Identify new business opportunities and markets for expansion. Build and maintain strong relationships with key clients and partners. Analyze sales data and trends to...

Overall Purpose of the Job: To effectively manage the Client Services Department in terms of Client Liaison, Client Communications, Client Retention and administration. Dealing with client complaints/queries and management of staff.Minimum Qualifications and Experience: Matric / Grade 1 Tertiary qualification an advantage Relevant experience, and proven...

Pet Heaven is renowned for its commitment to providing high-quality pet products and exceptional customer service. As a brand, Pet Heaven prioritizes the health and well-being of pets, offering a wide range of premium food, treats, toys, and accessories to cater to various needs and preferences.With a strong online presence and a user-friendly platform, Pet...

Company DescriptionWNS (Holdings) Limited (NYSE:WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

Role Duties and Responsibilities: Develop and implement customer service policies and procedures to improve overall customer experience Track and monitor key customer service metrics and report on performance to senior management Collaborate with other departments to identify and resolve any issues impacting customer satisfaction Implement strategies to...

Job Purpose: To oversee and determine work requirements, monitor telephone calls, and coach and allocate duties to Customer Service Advisors. 1. Skills & Competency Requirements Grade 12/NQF4 Proficient in at least 3 of the South African Languages including IsiXhosa. 3 years' experience as a Team Leader/ Supervisor Intermediate Computer Skills Team...

Job Purpose: To oversee and determine work requirements, monitor telephone calls, and coach and allocate duties to Customer Service Advisors.1.Skills & Competency Requirements Grade 12/NQF4Proficient in at least 3 of the South African Languages including IsiXhosa.3 years' experience as a Team Leader/ Supervisor Intermediate Computer SkillsTeam management...

The purpose of this role is to safeguard, develop and enhance customer loyalty and value by providing excellent customer services. Additionally, the role involves providing the customer with knowledgeable information by identifying and promoting significant products and services.Responsibilities Responding to Inbound Customers and Colleagues escalated sales...

Job DescriptionCSR Responsibilities Receive incoming calls from customers who have a policy related question Ability to interact and thrive in a fast-paced environment dealing with a high volume of calls and stressful situations Deliver appropriate sense of urgency when responding to customer requestsMaintain professional etiquette and provide exceptional...

Our Customer Experience Department is in search of a culture fit Customer Service Manager to join our team and play a key operational role in supporting our customers and various business stakeholders to achieve business objectives to create and deliver our Customer Strategy.The role will require the incumbent to work effectively across multiple teams, the...

I am looking for experience Customer Service Team Leaders with UK call centre experience. Previous Team Leader experience of at least 3+ years in a customer service environment UK energy sector experience a plus Ensure that the team meets and exceeds client SLA's A Player mindset with great leadership skills(coach, support the team) Ensure levels of quality...

Overview To provide a Simply Brilliant customer experience by professionally and courteously handling all customer contact in compliance with company directive. To actively promote the Teleperformance Brand by providing quality customer service at every instance, promoting products and services whilst stimulating revenue for the business ...

We currently have the above position available at our flexible packaging printing facility and wish to invite all suitably qualified applicants to submit their details for our consideration.The incumbent, reporting to the National Sales Manager, is responsible for managing the Customer Services and internal sales department (including all key accounts)...