Funeral Services Consultants x2

4 weeks ago


Johannesburg, South Africa Energy at Work Projects Full time

Join Our Team as a Long-Term Funeral Customer Services Consultant

Are you a high-energy, motivated individual with a genuine passion for customer service? If so, we have an exciting opportunity for you

About Us:

We are one of the largest financial services providers, and we are on the lookout for dedicated Long Term Funeral Customer Services Consultants to join our dynamic call center team.

Minimum Requirements:

Matric: High school diploma or equivalent.

Clean ITC and Criminal Record: Ensure your financial and criminal records are clear.

Customer Service Experience: Proven experience as a customer service consultant.

Long Term Insurance Know-How: Minimum 2 years of experience in Long Term Insurance.

Call Center Proficiency: A minimum of 2 years of call center experience.

NQF Level 5 Wealth Management Certificate: Possess this qualification.

DOFA Compliance: DOFA applies to registered candidates.

 

Job Role:

Positive Customer Interactions: Maintain a positive, empathetic, and professional attitude when interacting with customers.

Prompt Response: Respond promptly to customer inquiries via various communication channels.

Effective Complaint Resolution: Acknowledge and skillfully resolve customer complaints.

Product Knowledge: Thoroughly understand our products to provide comprehensive answers to customer queries.

Record Keeping: Keep detailed records of customer interactions, transactions, comments, and complaints.

Process Improvement: Provide valuable feedback on the efficiency of the customer service process.

Customer Satisfaction: Ensure customer satisfaction by delivering professional and top-notch customer support.

If you're ready to embark on a fulfilling journey, armed with the right qualifications and a passion for delivering exceptional customer service, we encourage you to apply. Join us in providing outstanding support to our valued customers

Elevate Your Career in Customer Services - Apply Now



  • Johannesburg, Gauteng, South Africa Energy at Work Projects Full time

    Join Our Team as a Long-Term Funeral Customer Services ConsultantAre you a high-energy, motivated individual with a genuine passion for customer service? If so, we have an exciting opportunity for youAbout Us:We are one of the largest financial services providers, and we are on the lookout for dedicated Long Term Funeral Customer Services Consultants to join...

  • Quality Assurer X2

    3 weeks ago


    Johannesburg, South Africa Energy at Work Projects Full time

    Quality Assurance Consultant x2 **Description**: The Quality Assurance Consultant / Coach will be required to listen to customer service calls conducted by a team of Funeral Customer Services Consultants. **Purpose of Job**: Perform quality assurance/quality control through monitoring and review of insurance customer service phone calls and...


  • Johannesburg, South Africa Energy at Work Projects Full time

    **Description** One of the largest financial services providers is seeking to appoint 3 Client Services Consultant for their call center in the funeral department. Are you an energetic and driven individual who has a passion for client services, then this position is for you. **Minimum** Requirements**: - Matric - Clear ITC and Criminal Record -...


  • Johannesburg, South Africa Energy at Work Projects Full time

    One of the largest banking giants is seeking Funeral Claims Consultant to be responsible for coordinating and overseeing, managing and negotiating the settlement of the claims. The suitable consultant will be accountable for finalizing the claim end-to-end. **RESPONSIBILITIES**: - Register claims and appoint assessors - Manage claims in terms of claims...


  • Johannesburg, South Africa Energy at Work Projects Full time

    One of the largest banking giants is seeking Funeral Claims Consultant to be responsible for coordinating and overseeing, managing and negotiating the settlement of the claims. The suitable consultant will be accountable for finalizing the claim end-to-end. **RESPONSIBILITIES**: - Register claims and appoint assessors - Manage claims in terms of claims...


  • Johannesburg, South Africa Energy at Work Projects Full time

    Are you an energetic, driven individual who has a passion for customer services, than this position is for you. One of the largest financial services is seeking to appoint 6 Long Term Funeral Customer Services Consultant for their call center. **Minimum** Requirements**: - Matric - ITC and Criminal Clear - Experience as a customer service consultant -...

  • Funeral Services X 3

    4 weeks ago


    Johannesburg, South Africa Energy at Work Projects Full time

    Join Our Team as a Long-Term Funeral Customer Services Consultant! Are you a high-energy, motivated individual with a genuine passion for customer service? If so, we have an exciting opportunity for you! **About Us**: We are one of the largest financial services providers, and we are on the lookout for dedicated Long Term Funeral Customer Services...


  • Johannesburg, Gauteng, South Africa Energy at Work Projects Full time

    Are you an energetic, driven individual who has a passion for customer services, than this position is for you.One of the largest financial services is seeking to appoint 6 Long Term Funeral Customer Services Consultant for their call center.Minimum Requirements**: Matric ITC and Criminal Clear Experience as a customer service consultant Minimum 2year Long...


  • Johannesburg, South Africa Energy at Work Projects Full time

    We are currently seeking a well experienced Team Leader to manage a team of Customer Service Consultants based in one of our call centers. If you are passionate about team work and building individuals than this position is for you. **Job description**: - Managing a team of Customer Service Consultants - Ensuring consultants meet their KPIs - Provides...


  • Johannesburg, Gauteng, South Africa Energy at Work Projects Full time

    We are currently seeking a well experienced Team Leader to manage a team of Customer Service Consultants based in one of our call centers.If you are passionate about team work and building individuals than this position is for you.Job description: Managing a team of Customer Service Consultants Ensuring consultants meet their KPIs Provides encouragement to...

  • Product Consultant

    3 weeks ago


    Johannesburg, South Africa Smollan Full time

    We’re on the lookout for an experienced a **Product Consultant X2 **to create and increase brand awareness through maintaining pricing, shelf health, promotions, training of instore sales consultants and strong customer and client relationships. **As a Product Consultant you will be responsbile for**: - Ensure product availability - Check for and manage...


  • Johannesburg, South Africa Energy at Work Projects Full time

    One of the largest banks is seeking to appoint a Client Services Consultant for their call centre. **Requirements**: Must be able service clients in both long term and short term insurance space Must be able to retain clients Must have insurance background and client service experience Clean ITC/Crim


  • Johannesburg, South Africa Dream Hotels and Resorts Full time

    A popular holiday destination group of companies is in the process of employing X2 Customer Experience Executive (Holiday Concierge) to execute all functions relating to club members, s.a. reservation bookings, account management, customer care, eGuest admin and Membership optimisation via sales & upgrading. _This is a great opportunity for the young and...


  • Johannesburg, South Africa Dream Hotels and Resorts Full time

    A popular holiday destination group of companies is in the process of employing X2 Customer Experience Executive (Holiday Concierge) to execute all functions relating to club members, s.a. reservation bookings, account management, customer care, eGuest admin and Membership optimisation via sales & upgrading. _This is a great opportunity for the young and...


  • Johannesburg, South Africa Scitech Placements Full time

    Gauteng, JHB - Eastern Suburbs - R 20000 - 20000+ Monthly Basic Plus Commission (Market related, Negotiable) Our client in the automotive sector is looking for x2 Regional Sales Consultants, Boksburg Market and sell transport and cargolift equipment Bus air conditioning units Telematics and additional accessories Complete administration pertaining to...


  • Johannesburg, South Africa Santam Full time

    OPPORTUNITY Santam‘s Direct Claims department has positions available for Motor Claims Service Consultant based in Bellville, Cape Town. WHAT WILL YOU DO The purpose of this position is to get the allocated Motor Claims ready for an assessor to be appointed, to handle all such claim enquiries and be responsible for the allocated claim until payment is...


  • Johannesburg, South Africa Tych Business Solutions Full time

    **Job ID**: 88849**Date Posted**: Posted 4 hours ago**Expiration date**: April 16, 2024**Location**: Johannesburg**Job Title**: CONTRACTOR CUSTOMER SERVICE INVENTORY CONTROL (X2) (12 MONTHS) FTC - JOHANNESBURG - GAUTENG KEY PERFORMANCE AREAS: - Overall Inventory Management - Manage dealer back-order aging - Maintain Inventory stock months - Manage forecast...


  • Johannesburg, South Africa Fidelity Services Group Full time

    **Reporting to**: Sales Manager **PURPOSE**: To effectively quote and sign up potential clients requiring the services of ADT Security. **QUALIFICATION & EXPERIENCE**: - Matric - 5 years’ sales experience - Drivers license - Reliable car ( Compulsory ) - Security background (advantageous) **JOB REQUIREMENTS & OTHER ATTRIBUTES**: - Computer Literate...


  • Johannesburg, Gauteng, South Africa Santam Full time

    OPPORTUNITYSantam's Direct Claims department has positions available for Motor Claims Service Consultant based in Bellville, Cape Town. WHAT WILL YOU DOThe purpose of this position is to get the allocated Motor Claims ready for an assessor to be appointed, to handle all such claim enquiries and be responsible for the allocated claim until payment is...


  • Johannesburg, South Africa Energy at Work Projects Full time

    Are you an energetic, driven individual who has a passion for customer services, than this position is for you. One of the largest financial services is seeking to appoint 2 Credit Life Client Services Consultant for their call center. **Minimum** Requirements**: - Matric - ITC and Criminal Clear - Experience as a customer service consultant - Minimum...