Customer Experience Executive

We are seeking a highly skilled and experienced Contact Centre Supervisor to join our team at Cortez Executive Search (Pty) Ltd. The ideal candidate will have a proven track record of driving exceptional customer service and operational excellence in a fast-paced contact centre environment.Job Summary:This is an exciting opportunity for a motivated and...

KEY RESPONSIBILITIES: - Oversees the entire research process from start to finish together with the Senior Research Executive - Timing, briefs (project and interviewer / moderator), moderating (in the qualitative team), desk research, screener design, questionnaire / discussion guide design, sampling, analysis plans, tab specs, data processing, report...

We are seeking a seasoned Customer Experience Manager to lead our high-performing contact centre team. With a strong focus on delivering exceptional customer service, this individual will oversee daily operations, drive productivity, and optimize performance metrics.This is an exciting opportunity for a motivated leader to join our growing global brand and...

Key Responsibilities: - Responsible for all projects allocated to themselves and their team - Brainstorms proposals with regards to research design, costs and timing - Project Brief and Timing - Sample Design - Screener, Questionnaire / Discussion Guide Design and Testing - Data Collection Brief - Design Tables, Analysis Plan and Coding (Tab spec, Analysis...

KEY RESPONSIBILITIES: - Oversees the entire research process from start to finish together with the Senior Research Executive - Timing, briefs (project and interviewer / moderator), moderating (in the qualitative team), desk research, screener design, questionnaire / discussion guide design, sampling, analysis plans, tab specs, data processing, report...

**Responsible for all projects allocated to themselves and their team**: - **Brainstorms proposals with regards to research design, costs and timing**: - **Project Brief and Timing**: - **Sample Design**: - **Screener, Questionnaire / Discussion Guide Design and Testing**: - **Data Collection Brief**: - **Design Tables, Analysis Plan and Coding (Tab...

About UsGap Consulting is a leading consulting firm specializing in Customer Experience strategies for the Automotive industry.Job Description:We are seeking an experienced Customer Experience Strategist to join our team. As a key member of our team, you will be responsible for developing and executing customer experience strategies that drive business...

What You'll DoAs a key member of the Cisco team, you will drive the successful adoption and utilization of our technologies and services within customer organizations, leading to value realization and growth. You will be the primary point-of-contact for customers, taking end-to-end ownership of their experience. You will understand their business and...

**Job Summary**: As Customer Experienced Officer, take responsibility to plan, coordinate and ensure all functions at the hospital are performed in a manner that optimises patient and staff experience. **Minimum Qualifications and Experience**: - Diploma: Marketing or healthcare related. - 3 - 5 years in a health care environment. - Experience as a...

The Objective of the Role: The Customer Experience and Social Media Specialist role is integral to creating a cohesive and positive brand experience across multiple customer touchpoints. By merging traditional customer service responsibilities with social media management and community engagement, this role ensures that the organization delivers consistent,...

Customer Experience Manger • Work closely with executives and stakeholders to develop and implement effective customer management strategies aligned with the company's goals and objectives.• Develop the customer experience blueprint for the business and per brand aligned to CI• Develop and implement budgets, systems and process to drive service•...

Customer Experience Manger  • Work closely with executives and stakeholders to develop and implement effective customer management strategies aligned with the company's goals and objectives.• Develop the customer experience blueprint for the business and per brand aligned to CI• Develop and implement budgets, systems and process to drive service•...

Customer Experience Manger • Work closely with executives and stakeholders to develop and implement effective customer management strategies aligned with the company's goals and objectives.• Develop the customer experience blueprint for the business and per brand aligned to CI• Develop and implement budgets, systems and process to drive service•...

Customer Experience Manger• Work closely with executives and stakeholders to develop and implement effective customer management strategies aligned with the company's goals and objectives.Develop the customer experience blueprint for the business and per brand aligned to CIDevelop and implement budgets, systems and process to drive serviceDevelop and...

We are seeking a highly skilled Customer Success Professional to join our team at Catch Recruit. As a key member of our organization, you will play a crucial role in ensuring the satisfaction and retention of our customers.About the RoleThe primary responsibility of this position is to develop and implement effective strategies that drive customer success....

Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...

Division Tertiary Business Unit Capsicum Culinary Studio Minimum experience Entry Level Company primary industry Hospitality Job functional area Customer Service **CUSTOMER EXPERIENCE ADMINISTRATOR** Johannesburg To manage the front-of-house duties and responsibilities at the welcoming area of the campus. To answer all telephonic calls in a...

Division Tertiary Business Unit Capsicum Culinary Studio Minimum experience Entry Level Company primary industry Hospitality Job functional area Customer Service **LOCATION** West Rand campus To manage the front-of-house duties and responsibilities at the welcoming area of the campus, answer all telephonic calls in a professional manner and route the...

Takes full accountability to ensure that all strategic, critical & other facilities as defined by the customer meet business as well as contractual needs. Our client within the facilities industry is looking for an Executive Operations to join their team. **REQUIREMENTS**: - Degree or B-Tech in Engineering / FM Qualification/ Management degree (EDP, MBA...

**Customer Experience Manager**At First Degree Recruitment, we are seeking a skilled Customer Experience Manager to join our team. In this role, you will be responsible for developing and implementing effective customer management strategies aligned with the company's goals and objectives.Key responsibilities include:Developing the customer experience...