Customer Experience Executive

Isilumko Staffing is seeking a highly skilled Executive Director of Customer Experience to lead their Marketing, Communication and Research department.Key Responsibilities:Collaborate with Operations Delivery and Optimization teams to establish, implement, and monitor data-driven KPIs.Oversee customer and governance aspects, as well as integrated planning...

KEY RESPONSIBILITIES: - Oversees the entire research process from start to finish together with the Senior Research Executive - Timing, briefs (project and interviewer / moderator), moderating (in the qualitative team), desk research, screener design, questionnaire / discussion guide design, sampling, analysis plans, tab specs, data processing, report...

Key Responsibilities: - Responsible for all projects allocated to themselves and their team - Brainstorms proposals with regards to research design, costs and timing - Project Brief and Timing - Sample Design - Screener, Questionnaire / Discussion Guide Design and Testing - Data Collection Brief - Design Tables, Analysis Plan and Coding (Tab spec, Analysis...

KEY RESPONSIBILITIES: - Oversees the entire research process from start to finish together with the Senior Research Executive - Timing, briefs (project and interviewer / moderator), moderating (in the qualitative team), desk research, screener design, questionnaire / discussion guide design, sampling, analysis plans, tab specs, data processing, report...

Drive Customer Success with CiscoAs a Customer Experience Manager at Cisco, you will play a pivotal role in driving the successful adoption and utilization of our technologies and services within customer organizations, leading to value realization and growth. You will be the primary CX point-of-contact for customers, taking end-to-end ownership and...

**Responsible for all projects allocated to themselves and their team**: - **Brainstorms proposals with regards to research design, costs and timing**: - **Project Brief and Timing**: - **Sample Design**: - **Screener, Questionnaire / Discussion Guide Design and Testing**: - **Data Collection Brief**: - **Design Tables, Analysis Plan and Coding (Tab...

What You'll DoAs a key member of the Cisco team, you will drive the successful adoption and utilization of our technologies and services within customer organizations, leading to value realization and growth. You will be the primary point-of-contact for customers, taking end-to-end ownership of their experience. You will understand their business and...

Customer Experience Manger • Work closely with executives and stakeholders to develop and implement effective customer management strategies aligned with the company's goals and objectives. • Develop the customer experience blueprint for the business and per brand aligned to CI • Develop and implement budgets, systems and process to drive service •...

**Job Summary**: As Customer Experienced Officer, take responsibility to plan, coordinate and ensure all functions at the hospital are performed in a manner that optimises patient and staff experience. **Minimum Qualifications and Experience**: - Diploma: Marketing or healthcare related. - 3 - 5 years in a health care environment. - Experience as a...

The Objective of the Role: The Customer Experience and Social Media Specialist role is integral to creating a cohesive and positive brand experience across multiple customer touchpoints. By merging traditional customer service responsibilities with social media management and community engagement, this role ensures that the organization delivers consistent,...

Customer Experience Manger • Work closely with executives and stakeholders to develop and implement effective customer management strategies aligned with the company's goals and objectives.• Develop the customer experience blueprint for the business and per brand aligned to CI• Develop and implement budgets, systems and process to drive service•...

Customer Experience Manger  • Work closely with executives and stakeholders to develop and implement effective customer management strategies aligned with the company's goals and objectives.• Develop the customer experience blueprint for the business and per brand aligned to CI• Develop and implement budgets, systems and process to drive service•...

Customer Experience Manger • Work closely with executives and stakeholders to develop and implement effective customer management strategies aligned with the company's goals and objectives.• Develop the customer experience blueprint for the business and per brand aligned to CI• Develop and implement budgets, systems and process to drive service•...

Customer Experience Manger • Work closely with executives and stakeholders to develop and implement effective customer management strategies aligned with the company's goals and objectives.• Develop the customer experience blueprint for the business and per brand aligned to CI• Develop and implement budgets, systems and process to drive service•...

Job SummaryWe are seeking a highly skilled Customer Experience Strategist to lead our team in Johannesburg, South Africa. As a key member of our marketing department, you will be responsible for developing and implementing innovative strategies that drive player acquisition, retention, and loyalty.The successful candidate will have a strong background in...

Job OverviewNedbank Insurance is seeking a skilled professional to lead the development of innovative Client Value Propositions (CVPs) that enhance customer experience and drive business growth.Key ResponsibilitiesConduct market analysis to identify trends, gaps, and opportunities in the insurance sector.Collaborate with cross-functional teams to gather...

Division Tertiary Business Unit Capsicum Culinary Studio Minimum experience Entry Level Company primary industry Hospitality Job functional area Customer Service **CUSTOMER EXPERIENCE ADMINISTRATOR** Johannesburg To manage the front-of-house duties and responsibilities at the welcoming area of the campus. To answer all telephonic calls in a...

Division Tertiary Business Unit Capsicum Culinary Studio Minimum experience Entry Level Company primary industry Hospitality Job functional area Customer Service **LOCATION** West Rand campus To manage the front-of-house duties and responsibilities at the welcoming area of the campus, answer all telephonic calls in a professional manner and route the...

Takes full accountability to ensure that all strategic, critical & other facilities as defined by the customer meet business as well as contractual needs. Our client within the facilities industry is looking for an Executive Operations to join their team. **REQUIREMENTS**: - Degree or B-Tech in Engineering / FM Qualification/ Management degree (EDP, MBA...

Customer Insights ManagerEmpire Recruitment is seeking a seasoned Customer Insights Manager to lead our market research efforts and drive business growth through data-driven decision making.This is an exciting opportunity for a strategic thinker who can develop and implement insights-driven solutions to improve customer experience and behavior.Design and...