Funeral Claims Consultant
4 weeks ago
One of the largest banking giants is seeking Funeral Claims Consultant to be responsible for coordinating and overseeing, managing and negotiating the settlement of the claims. The suitable consultant will be accountable for finalizing the claim end-to-end.
**RESPONSIBILITIES**:
- Register claims and appoint assessors
- Manage claims in terms of claims SLA
- Make decision regarding merit - indemnify or not
- Negotiate settlement
- Detection of fraud and management of fraudulent indicators
- Keep the operational system updated
- Provide thorough and timeous feedback to the relevant parties
- Complaints resolution Skills set required:
**REQUIREMENTS**:
- Matric
- Call Centre experience
- Minimum of 3-5 years’ claims handling experience - Funeral Claims
- Customer Services experience
- Good verbal and written communication skills
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